Paycom vs. PayScale Insight Lab

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Paycom
Score 7.2 out of 10
N/A
Paycom is a core HR management software solution. It includes features such as talent acquisition and management, time tracking, and payroll management. It offers some automation capacities, particularly regarding payroll.N/A
PayScale Insight Lab
Score 4.4 out of 10
N/A
PayScale Insight Lab is a sales intelligence software solution offered by PayScale, Inc.N/A
Pricing
PaycomPayScale Insight Lab
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
PaycomPayScale Insight Lab
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
PaycomPayScale Insight Lab
Considered Both Products
Paycom

No answer on this topic

PayScale Insight Lab
Chose PayScale Insight Lab
Both PayScale and Paycom were pretty comparable, but I liked the detail and sophistication of PayScale a little more. Because PayScale has a place to enter in info on both the job and the market, we went with this software. The other factor I took into consideration was that I …
Top Pros
Top Cons
Features
PaycomPayScale Insight Lab
Human Resource Management
Comparison of Human Resource Management features of Product A and Product B
Paycom
6.9
354 Ratings
13% below category average
PayScale Insight Lab
-
Ratings
Employee demographic data7.3321 Ratings00 Ratings
Employment history6.8307 Ratings00 Ratings
Job profiles and administration6.9308 Ratings00 Ratings
Workflow for transfers, promotions, pay raises, etc.6.6309 Ratings00 Ratings
Organizational charting5.9231 Ratings00 Ratings
Organization and location management7.8267 Ratings00 Ratings
Compliance data (COBRA, OSHA, etc.)6.7254 Ratings00 Ratings
Payroll Management
Comparison of Payroll Management features of Product A and Product B
Paycom
7.5
367 Ratings
7% below category average
PayScale Insight Lab
-
Ratings
Pay calculation7.9356 Ratings00 Ratings
Support for external payroll vendors6.447 Ratings00 Ratings
Off-cycle/On-Demand payment8.713 Ratings00 Ratings
Benefit plan administration7.6306 Ratings00 Ratings
Direct deposit files8.0357 Ratings00 Ratings
Salary revision and increment management7.1293 Ratings00 Ratings
Reimbursement management7.0197 Ratings00 Ratings
Leave and Attendance Management
Comparison of Leave and Attendance Management features of Product A and Product B
Paycom
7.5
325 Ratings
7% below category average
PayScale Insight Lab
-
Ratings
Approval workflow7.4310 Ratings00 Ratings
Balance details7.4310 Ratings00 Ratings
Annual carry-forward and encashment7.7257 Ratings00 Ratings
Employee Self Service
Comparison of Employee Self Service features of Product A and Product B
Paycom
7.5
368 Ratings
8% below category average
PayScale Insight Lab
-
Ratings
View and generate pay and benefit information7.8361 Ratings00 Ratings
Update personal information8.2364 Ratings00 Ratings
View company policy documentation7.6323 Ratings00 Ratings
Employee recognition6.3174 Ratings00 Ratings
View job history7.7288 Ratings00 Ratings
Asset Management
Comparison of Asset Management features of Product A and Product B
Paycom
4.9
26 Ratings
45% below category average
PayScale Insight Lab
-
Ratings
Tracking of all physical assets4.926 Ratings00 Ratings
HR Reporting
Comparison of HR Reporting features of Product A and Product B
Paycom
6.2
315 Ratings
20% below category average
PayScale Insight Lab
-
Ratings
Report builder6.3309 Ratings00 Ratings
Pre-built reports6.4306 Ratings00 Ratings
Ability to combine HR data with external data5.855 Ratings00 Ratings
Onboarding
Comparison of Onboarding features of Product A and Product B
Paycom
7.0
310 Ratings
13% below category average
PayScale Insight Lab
-
Ratings
New hire portal7.4307 Ratings00 Ratings
Manager tracking tools6.7265 Ratings00 Ratings
Performance and Goals
Comparison of Performance and Goals features of Product A and Product B
Paycom
5.5
179 Ratings
39% below category average
PayScale Insight Lab
-
Ratings
Corporate goal setting4.236 Ratings00 Ratings
Individual goal setting6.3166 Ratings00 Ratings
Line-of sight-visibility4.835 Ratings00 Ratings
Performance tracking6.4175 Ratings00 Ratings
Performance Management
Comparison of Performance Management features of Product A and Product B
Paycom
6.7
224 Ratings
17% below category average
PayScale Insight Lab
-
Ratings
Performance plans6.8207 Ratings00 Ratings
Performance improvement plans6.7196 Ratings00 Ratings
Review status tracking6.7200 Ratings00 Ratings
Review reminders7.1207 Ratings00 Ratings
Multiple review frequency6.3185 Ratings00 Ratings
Succession Planning
Comparison of Succession Planning features of Product A and Product B
Paycom
6.8
34 Ratings
15% below category average
PayScale Insight Lab
-
Ratings
Create succession plans/pools9.124 Ratings00 Ratings
Candidate ranking6.830 Ratings00 Ratings
Candidate search5.833 Ratings00 Ratings
Candidate development5.429 Ratings00 Ratings
Recruiting / ATS
Comparison of Recruiting / ATS features of Product A and Product B
Paycom
6.6
216 Ratings
16% below category average
PayScale Insight Lab
-
Ratings
Job Requisition Management6.9193 Ratings00 Ratings
Company Website Posting7.2190 Ratings00 Ratings
Publish to Social Media6.5152 Ratings00 Ratings
Job Search Site Posting6.9176 Ratings00 Ratings
Duplicate Candidate Prevention6.2163 Ratings00 Ratings
Applicant Tracking6.6199 Ratings00 Ratings
Notifications and Alerts6.1202 Ratings00 Ratings
Best Alternatives
PaycomPayScale Insight Lab
Small Businesses
Patriot Software
Patriot Software
Score 9.0 out of 10
Arcoro HR
Arcoro HR
Score 8.2 out of 10
Medium-sized Companies
Paypro Workforce Management
Paypro Workforce Management
Score 9.5 out of 10
QuotaPath
QuotaPath
Score 9.1 out of 10
Enterprises
Infor Human Resources
Infor Human Resources
Score 7.3 out of 10
Spiff
Spiff
Score 9.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
PaycomPayScale Insight Lab
Likelihood to Recommend
6.8
(387 ratings)
10.0
(14 ratings)
Likelihood to Renew
8.3
(20 ratings)
-
(0 ratings)
Usability
8.3
(23 ratings)
10.0
(1 ratings)
Availability
9.1
(1 ratings)
-
(0 ratings)
Performance
8.2
(1 ratings)
-
(0 ratings)
Support Rating
9.0
(51 ratings)
10.0
(2 ratings)
In-Person Training
6.4
(1 ratings)
-
(0 ratings)
Online Training
7.3
(1 ratings)
-
(0 ratings)
Implementation Rating
7.8
(6 ratings)
-
(0 ratings)
Configurability
5.5
(1 ratings)
-
(0 ratings)
Ease of integration
5.5
(1 ratings)
-
(0 ratings)
Product Scalability
5.5
(1 ratings)
-
(0 ratings)
Vendor post-sale
4.9
(2 ratings)
-
(0 ratings)
Vendor pre-sale
8.3
(2 ratings)
-
(0 ratings)
User Testimonials
PaycomPayScale Insight Lab
Likelihood to Recommend
Paycom
Paycom (Perry Watson) has been the most reliable one-on-one person that I, in 33 years, have ever had to work with. Paycom's platform is great, user-friendly, and easy to explain to employees who are not tech-savvy. Employees love the part where they get to see their check and approve it before they ever receive it. Our company is very different, and Paycom has helped me build a system where it is going to save time and money going forward.
Read full review
PayScale, Inc.
If you have a large employee base and you are trying to remain competitive from a compensation perspective, this tool is well suited to help you accomplish this goal. If you are not a comp expert, they have experts on hand that can help you through projects or just answer basic questions.
Read full review
Pros
Paycom
  • Customer Support- Jaco Lau and Jeff Sullins have been highly responsive to all of our needs and customizations
  • Customization capabilities - we have had to build an End-To-End performance management system that now fits and meets our needs
  • Functionality - the tools and intuitive use of Paycom makes for a great user-experience. Our employees are already embracing it and have expressed gratitude for moving to this new platform.
Read full review
PayScale, Inc.
  • Their customer service is fantastic. I absolutely adore my Relationship Success Manager, I still have a great relationship with the Account Executive that brought us on board.
  • The tool has some hiccups but overall, of the three tools I demo'ed, it is the most user friendly. PayScale is transparent about the issues they are experiencing and what is on the horizon for improvements of the tool. We all expect some things to go a little wrong or not be the as user friendly as WE THINK it should be, and I appreciate that PayScale acknowledges that and is transparent about what's in the works for improvements along the way.
  • I like the ability to customize pay structures, create favorites, and create new jobs on the fly. I've really enjoyed working in the tool and I'm excited to get our data cleaned up so that we can use all PayScale reporting and dashboards have to offer.
Read full review
Cons
Paycom
  • Update alert system for employees. When and employee misses a clock in so he/she requests a missed punch correction, the alert saying missed punch will continue to pop up at the employee until a manager approves said punch request. It confuses employees and makes them think they didn't request the punch so they do it again. It should not keep alerting said employee if he/she made a change to fix it. If anything, it should alert the manager until said requests are approved and/or denied.
  • Provide the employees pay rate in the edit grid layout section of payroll
Read full review
PayScale, Inc.
  • Job titles can prove to be a challenge as they sometimes do not connect as well as you'd hope. This may require some extra work on our part to fit our needs into what Payscale provides. Generally, this is a small concern, but it is still something that should be updated to keep with some of the changes in titles/roles.
  • It would be great if Payscale offered an online tool/area for watching recorded webinars or training sessions rather than having to do it live. As others have mentioned, with a busy schedule, it is sometimes challenging to find the time to watch live. Having a database would help ensure that the training can be accessed at any time.
  • Options to perhaps break down some of the data in reports to provide to others who are less versed in the contents of the report and the overall system. I'd prefer to have to explain less of what is presented and let the data speak for itself where possible.
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Likelihood to Renew
Paycom
We've made the mistake of moving away from Paycom to a PEO which had made a lot of promises, that they could not keep. Less than a year after that transition, we returned to Paycom and are happier than ever.
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PayScale, Inc.
No answers on this topic
Usability
Paycom
The system is very user friendly. Once you navigate where your information is stored under the forms you are golden. While the training amplified my capabilities and knowledge, I could have jumped into the system without and training and managed just fine. This probably one of my favorite parts about Paycom!
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PayScale, Inc.
It is user-friendly and easy to learn.
Read full review
Reliability and Availability
Paycom
They are very dependable and I have never experience any outages
Read full review
PayScale, Inc.
No answers on this topic
Performance
Paycom
It is a solid product and was out first payroll software that we have used
Read full review
PayScale, Inc.
No answers on this topic
Support Rating
Paycom
Our TSR has been wonderful to work with. Every step of the
way he was quick to respond and answer any questions we had. I knew I could
reach him at any time (day or night) and he would be available to assist.
Implementing a new HRIS system is obviously a huge task and I contribute all
our success to our rep Kurt! Of course, with any implementation, there were
bumps along the way and issues. But I always knew we would work as a team to
get those issues figured out. Working in the Paycom system has been smooth and
easy to learn and I enjoy the employee self-service interface. Our managers
have had positive things to say and are all excited about the changes we have
been able to make to our organization due to Paycom being implemented.
Read full review
PayScale, Inc.
Never had any issues with customer support as they are very responsive. The system is very reliable, therefore, we rarely interact with their customer support.
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In-Person Training
Paycom
They were a sales person and not really a good trainer.
Read full review
PayScale, Inc.
No answers on this topic
Online Training
Paycom
All the online training modules were short and straight to the point. Every module teach you how to use the system. If there is one thing they know how to do is training. We did implementation during the pandemic so all had to be done online or via zoom meetings.
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PayScale, Inc.
No answers on this topic
Implementation Rating
Paycom
Not at all satisfied it was a nightmare we spent over 8 months with the implementation team having issues after issues all related to the Puerto Rico regulations (half my employees are in Puerto Rico) and at the end we were moved over from the implementation team to the production team without all the issues being resolved
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PayScale, Inc.
No answers on this topic
Alternatives Considered
Paycom
Paycom's customer service model surpasses ADP's by leaps and bounds. I went from spending significant amounts of time on the phone with ADP customer service to contacting my Paycom specialist on as needed basis. Paycom is also far more intuitive to use that ADP Workforce Now and I have much more control in the system than I did previously. Paycom's reporting capabilities are also outstanding in comparison to ADP's. The system as a whole is overall a superior product in comparison to what we utilized previously
Read full review
PayScale, Inc.
Both PayScale and Paycom were pretty comparable, but I liked the detail and sophistication of PayScale a little more. Because PayScale has a place to enter in info on both the job and the market, we went with this software. The other factor I took into consideration was that I was already using PayScale and didn't have to enter the entire company's data
Read full review
Scalability
Paycom
They are not able to meet our current needs
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PayScale, Inc.
No answers on this topic
Return on Investment
Paycom
  • Saved time, 2 person HR department so time is limited. With reduced time for onboarding we have been able to focus on other areas.
  • Improved employee satisfaction- employees enjoy the ease of use of the system and the ability to use on their phones.
  • Reduced background check/drug screening costs- prior providers were absorbent in the amount we paid compared to Paycom.
Read full review
PayScale, Inc.
  • PayScale has allowed us to better target our compensation strategy, which has reigned in managers who were increasing pay MUCH quicker than necessary.
  • The changes we've made over the past couple of years have allowed us to pinpoint areas of need. For example, we adjusted our starting pay for our primary job class and reduced turnover from over 60% to under 30% in 18 months. Reduced turnover is a clear positive impact on ROI.
Read full review
ScreenShots

Paycom Screenshots

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