Paycom vs. Unanet ERP GovCon

I think especially for [...]'s, it is as close to the ideal platform as you can get. We are a unique employer as we have staff with multiple jobs, at multiple branches and departments and have struggled with a platform that makes managing that easy. Paycom allows us to drill down specific job access by employee and has really made a lot of our processes easier.

Incentivized

Unanet is a great system and has really helped our managers gain more insight to their projects. We have faster timesheet completion rates which leads to faster billing. We have been very happy with the system but there are some trial and error scenarios where it takes us some time to actually get the data needed or use the system the way we need it to be utilized. Thankfully they do have a great support staff that assists with issues as they arise.

Incentivized

• Paycom will find a solution. Our attendance tracking isn't simple, but Paycom found a way to integrate our unique process into their design.
• Government and compliance tracking is integrated with the entire system. You can track all ACA, FMLA, Workplace Injuries, COBRA, Unemployment, Training, and more in the same place that you track payroll and benefits. The entire system flows together seamlessly. We were able to combine 3 other programs into one when we switched to Paycom.
• Employees appreciate the Paycom app. They can complete onboarding, trainings, benefit enrollment, check PTO balances, request PTO, view their timecards and pay history all in one place. They especially enjoy the ability to clock in/out on their mobile devices.

• The time keeping component works well. It gives a level of confidentiality we did not have in our previous home grown system.
• We are able to set up projects based on a number of criteria, allowing us to differentiate for reporting purposes.
• We can easily import billing information into our Financial system from Unanet, when previously we would manually enter this information.

Incentivized

• GL set up can be clunky until you understand how it works.
• Be able to edit document types. I made an entire document then realized I attached it incorrectly and had to start over.
• Advanced Report Writer would be nice to combine multiple areas into one report easily.

Incentivized

• Would like to be able to search for users by first name as well as last name.
• Would like to be able to modify save and share some of the canned reports.

Incentivized

We've made the mistake of moving away from Paycom to a PEO which had made a lot of promises, that they could not keep. Less than a year after that transition, we returned to Paycom and are happier than ever.

Incentivized

The system is very user friendly. Once you navigate where your information is stored under the forms you are golden. While the training amplified my capabilities and knowledge, I could have jumped into the system without and training and managed just fine. This probably one of my favorite parts about Paycom!

Incentivized

They are very dependable and I have never experience any outages

Incentivized

Yes, Paycom's performance is excellent, no issues.

Incentivized

Our TSR has been wonderful to work with. Every step of the
way he was quick to respond and answer any questions we had. I knew I could
reach him at any time (day or night) and he would be available to assist.
Implementing a new HRIS system is obviously a huge task and I contribute all
our success to our rep Kurt! Of course, with any implementation, there were
bumps along the way and issues. But I always knew we would work as a team to
get those issues figured out. Working in the Paycom system has been smooth and
easy to learn and I enjoy the employee self-service interface. Our managers
have had positive things to say and are all excited about the changes we have
been able to make to our organization due to Paycom being implemented.

Incentivized

The support of Unanet is incredible, A simple email to their support team always gets a response in less than 24 hours and is really solutions focused. Unanet support is the best out there- guaranteed

Incentivized

They were a sales person and not really a good trainer.

Incentivized

All the online training modules were short and straight to the point. Every module teach you how to use the system. If there is one thing they know how to do is training. We did implementation during the pandemic so all had to be done online or via zoom meetings.

Not at all satisfied it was a nightmare we spent over 8 months with the implementation team having issues after issues all related to the Puerto Rico regulations (half my employees are in Puerto Rico) and at the end we were moved over from the implementation team to the production team without all the issues being resolved

Paycom stacks up well overall against other providers in the same realm. There are areas of improvement that other companies are handling better, but overall, they are very similar. Paycom could improve on two major components: intersystem communication and ATS. Betti, however, is a LARGE selling point as Paycom is currently the only provider offering anything like it.

Incentivized

We were used to Deltek's Costpoint from the prior company and Unanet is far easier to use for users, accounting personnel, project managers, and corporate managers. Continuous enhancements lead us to believe that Unanet will be even better in meeting our needs.

Incentivized

They are not able to meet our current needs

Incentivized

• Can help simplify and automate processes such as benefits enrollment and payroll, leading to reduced time spent on manual tasks.
• Automating payroll tasks and reducing off-cycle checks can lead to significant savings.
• Features like E-Verify can help streamline onboarding and ensure compliance.
• Over-complex navigation due to extensive features can be tedious, and the model's learning curve can reduce efficiency at times.
• Implementation complexity deters ease of usability.

Incentivized

• Increased employee efficiency - less back end work for incorrect submissions.
• Better results with profit analysis of profits on an ongoing basis.

Incentivized