Paycom

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Paycom	Score 7.2 out of 10	N/A	Paycom is a core HR management software solution. It includes features such as talent acquisition and management, time tracking, and payroll management. It offers some automation capacities, particularly regarding payroll.	N/A

Pricing

Paycom

Editions & Modules

No answers on this topic

Offerings

Pricing Offerings
Paycom
Free Trial
No
Free/Freemium Version
No
Premium Consulting/Integration Services
No

Entry-level Setup Fee

No setup fee

Additional Details

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More Pricing Information

Pricing Info

Community Pulse
	Paycom
Considered Both Products	Paycom JR Jeff Reeder Human Resources Director Chose Paycom Paycom is hands down way better for us. They helped us make our payroll simpler and more manageable. Paycom's dedicated staff was knowledgeable in all areas of the system not just one. ADP was to clunky for our payroll, which shouldn't be that difficult. ADP changed our … Incentivized Helpful? Verified User Administrator Chose Paycom The company I worked for only used the time and attendance feature, and at my current company, we don't use the scheduling module. I do know that prior to my employment with the company where I currently use Paycom, they were a prior ADP user and my colleagues have stated that … Incentivized Helpful? Verified User Employee Chose Paycom Paycom is a lot less expensive than a PEO and you still have a dedicated payroll person to assist with any issues. Incentivized Helpful? Verified User Administrator Chose Paycom We had numerous issues with ADP's customer support. Many times my payroll would error out and I would sit on hold for over an hour just to get someone to clear the error and send me the payroll register back. With Paycom I am in control of downloading my payroll registers, … Incentivized Helpful? Verified User Executive Chose Paycom ADP was not fully integrated within the various categories for HR & payroll which meant we often had to work from several different software and system to accomplish simply task. This resulted in countless hours trying to complete things that are integrated within Paycom. It … Helpful? RF Ranae Funk Ranae Funk Chose Paycom ADP is too complex, too many people to go through to get what you need, as you need it. I can only say that I don't want to ever have to go back to using ADP again., Wherever my career leads me - I will lead them to PAYCOM!! Incentivized Helpful? Verified User Administrative Assistant Chose Paycom Making the switch from Certipay to Paycom was a no-brainer. The friendly usage, ability to onboard virtually, and payroll process have become much more efficient with Paycom and have allowed us as a company to spend more time elsewhere that we weren't able to do before. We also … Incentivized Helpful? Verified User Administrator Chose Paycom The dedicated specialist and out implementation teams are amazing and ready to help at any time. Incentivized Helpful? Walter Reyes, MBA EVP and Chief Admin Officer Chose Paycom By far, comparable to Workday, but built for smaller-sized organizations; however, capabilities are on par. Incentivized Helpful? DS Denise Simons Billing/Payroll Supervisor Chose Paycom Paycom is second to None! The ease of daily time management all the way to benefits and garnishment management. It is amazing and mind easing to have these managed by Paycom teams and not have to worry about them on a daily basis. I love the FMLA tracker as well Incentivized Helpful? SS Siera Schmutz Payroll Administrator Chose Paycom The onboarding is not as clunky and is more user friendly, creating a better flow for a new hire to work through it from home without issues. The reporting is more robust and more customizable. I have made so many reports from Paycom to suit my needs. I just had to make due with … Incentivized Helpful? MH Macy Hannath HR Manager Chose Paycom Paycor did not automatically calculate employee paychecks properly. Paycom has been able to do this which has saved us a ton of time. Paycor also required a lot of manual changes where Paycom has automated the process. Incentivized Helpful? SG Sarah Gillman Payroll Manager Chose Paycom In my opinion, ADP is a clunky system that has many positives, but overall I think it is not user friendly and doesn't have the majority of the tools we want as we continued pushing our company forward. I believe Paycom has many more tools, is more user friendly and our … Incentivized Helpful? Angie Cuevas HR Manager Chose Paycom There's pro and cons to both depending on what your using it for. Incentivized Helpful? JC Jody Chase Controller Chose Paycom It has been a long time since we used ADP. At the time we felt ADP was to big a company. If you had an issue, you could not get to your customer service representative to get the problem fixed. Incentivized Helpful? Verified User Administrator Chose Paycom Paycom had less to offer than these other providers in my opinion, but for the dollar amount and the service we received Paycom was the right fit. Incentivized Helpful? CM Cecilia Marquez Director of HR Chose Paycom Oh my goodness, Paycom is 100 times better than Paycor. Paycor was very simple, but wouldn't give you the information you needed. Incentivized Helpful? Verified User Manager Chose Paycom We selected Paycom for its functional, user-friendly platform. They continue to make improvements and add features that are beneficial to HR and Payroll professionals. Incentivized Helpful? SE Shirley Ellis Director of Human Resources Chose Paycom I don't remember the name of the other companies we researched but Paycom was the best for our needs. Incentivized Helpful? TH Teresa Hewitt COO Chose Paycom We selected Paycom due to their system being one totally organic system. We have worked with systems who purchase other modules and they do not communicate well with each other. When changes are made in Paycom they flow to all the different sections needed to ensure the … Incentivized Helpful? Verified User Analyst Chose Paycom Paycom is better. Paycom is easier to navigate, train users, reset passwords, and train end-users on. Payroll processing is a lot simpler as well in Paycom compared to others out there. Incentivized Helpful? Stewart Coxwell Richards, SPHR Vice President of Human Resources Chose Paycom Paycom's customer service model surpasses ADP's by leaps and bounds. I went from spending significant amounts of time on the phone with ADP customer service to contacting my Paycom specialist on as needed basis. Paycom is also far more intuitive to use that ADP Workforce Now … Incentivized Helpful? MP Michael Patterson Senior Payroll Manager Chose Paycom Much better workflow, better reports, better support, better time keeping software compared to Paycor. Much more user-friendly than UKG Incentivized Helpful?
Top Pros	Pro Customer service Pro User friendly Pro Easy to use
Top Cons	Minus Set up Minus Setting up Minus Time consuming

Features

Paycom

Human Resource Management

Comparison of Human Resource Management features of Product A and Product B
	Paycom 6.9 355 Ratings 13% below category average
Employee demographic data	7.3322 Ratings
Employment history	6.8308 Ratings
Job profiles and administration	7.0309 Ratings
Workflow for transfers, promotions, pay raises, etc.	6.6310 Ratings
Organizational charting	5.9232 Ratings
Organization and location management	7.9268 Ratings
Compliance data (COBRA, OSHA, etc.)	6.7255 Ratings

Payroll Management

Comparison of Payroll Management features of Product A and Product B
	Paycom 7.5 368 Ratings 7% below category average
Pay calculation	7.9357 Ratings
Support for external payroll vendors	6.447 Ratings
Off-cycle/On-Demand payment	8.713 Ratings
Benefit plan administration	7.6306 Ratings
Direct deposit files	8.0357 Ratings
Salary revision and increment management	7.1293 Ratings
Reimbursement management	7.0198 Ratings

Leave and Attendance Management

Comparison of Leave and Attendance Management features of Product A and Product B
	Paycom 7.5 325 Ratings 7% below category average
Approval workflow	7.4310 Ratings
Balance details	7.4310 Ratings
Annual carry-forward and encashment	7.7257 Ratings

Employee Self Service

Comparison of Employee Self Service features of Product A and Product B
	Paycom 7.5 369 Ratings 8% below category average
View and generate pay and benefit information	7.8362 Ratings
Update personal information	8.2365 Ratings
View company policy documentation	7.6324 Ratings
Employee recognition	6.3175 Ratings
View job history	7.7289 Ratings

Asset Management

Comparison of Asset Management features of Product A and Product B
	Paycom 4.9 26 Ratings 45% below category average
Tracking of all physical assets	4.926 Ratings

HR Reporting

Comparison of HR Reporting features of Product A and Product B
	Paycom 6.2 316 Ratings 20% below category average
Report builder	6.4310 Ratings
Pre-built reports	6.5307 Ratings
Ability to combine HR data with external data	5.855 Ratings

Onboarding

Comparison of Onboarding features of Product A and Product B
	Paycom 7.1 311 Ratings 12% below category average
New hire portal	7.4308 Ratings
Manager tracking tools	6.7266 Ratings

Performance and Goals

Comparison of Performance and Goals features of Product A and Product B
	Paycom 5.5 180 Ratings 39% below category average
Corporate goal setting	4.236 Ratings
Individual goal setting	6.3167 Ratings
Line-of sight-visibility	4.835 Ratings
Performance tracking	6.4176 Ratings

Performance Management

Comparison of Performance Management features of Product A and Product B
	Paycom 6.7 225 Ratings 17% below category average
Performance plans	6.8208 Ratings
Performance improvement plans	6.7197 Ratings
Review status tracking	6.7201 Ratings
Review reminders	7.1208 Ratings
Multiple review frequency	6.3186 Ratings

Succession Planning

Comparison of Succession Planning features of Product A and Product B
	Paycom 6.8 34 Ratings 15% below category average
Create succession plans/pools	9.124 Ratings
Candidate ranking	6.830 Ratings
Candidate search	5.833 Ratings
Candidate development	5.429 Ratings

Recruiting / ATS

Comparison of Recruiting / ATS features of Product A and Product B
	Paycom 6.7 217 Ratings 14% below category average
Job Requisition Management	6.9194 Ratings
Company Website Posting	7.2191 Ratings
Publish to Social Media	6.5153 Ratings
Job Search Site Posting	6.9177 Ratings
Duplicate Candidate Prevention	6.2164 Ratings
Applicant Tracking	6.6200 Ratings
Notifications and Alerts	6.1203 Ratings

Best Alternatives
	Paycom
Small Businesses	Patriot Software Score 9.0 out of 10
Medium-sized Companies	Paypro Workforce Management Score 9.5 out of 10
Enterprises	Infor Human Resources Score 7.3 out of 10
All Alternatives	View all alternatives

User Ratings
	Paycom
Likelihood to Recommend	6.8 (388 ratings)
Likelihood to Renew	8.3 (20 ratings)
Usability	8.4 (23 ratings)
Availability	9.1 (1 ratings)
Performance	8.2 (1 ratings)
Support Rating	9.0 (51 ratings)
In-Person Training	6.4 (1 ratings)
Online Training	7.3 (1 ratings)
Implementation Rating	7.8 (6 ratings)
Configurability	5.5 (1 ratings)
Ease of integration	5.5 (1 ratings)
Product Scalability	5.5 (1 ratings)
Vendor post-sale	4.9 (2 ratings)
Vendor pre-sale	8.3 (2 ratings)

User Testimonials
	Paycom
Likelihood to Recommend	Paycom Paycom has really helped us to configure our timecards and payroll to fit our unique pay structure. The system made it easy for staff to understand and not just the payroll/HR department. We use paper pay checks, and the system uses the "home location" for delivery which is not necessarily where the employee works, just where they pick up their check. If we used direct deposit, I am sure that would not be an issue. Incentivized JR Jeff Reeder Human Resources Director Read full review
Pros	Paycom Customer Support- Jaco Lau and Jeff Sullins have been highly responsive to all of our needs and customizations Customization capabilities - we have had to build an End-To-End performance management system that now fits and meets our needs Functionality - the tools and intuitive use of Paycom makes for a great user-experience. Our employees are already embracing it and have expressed gratitude for moving to this new platform. Incentivized Walter Reyes, MBA EVP and Chief Admin Officer Read full review
Cons	Paycom Update alert system for employees. When and employee misses a clock in so he/she requests a missed punch correction, the alert saying missed punch will continue to pop up at the employee until a manager approves said punch request. It confuses employees and makes them think they didn't request the punch so they do it again. It should not keep alerting said employee if he/she made a change to fix it. If anything, it should alert the manager until said requests are approved and/or denied. Provide the employees pay rate in the edit grid layout section of payroll Incentivized SS Siera Schmutz Payroll Administrator Read full review
Likelihood to Renew	Paycom We've made the mistake of moving away from Paycom to a PEO which had made a lot of promises, that they could not keep. Less than a year after that transition, we returned to Paycom and are happier than ever. Incentivized Verified User Anonymous Read full review
Usability	Paycom The system is very user friendly. Once you navigate where your information is stored under the forms you are golden. While the training amplified my capabilities and knowledge, I could have jumped into the system without and training and managed just fine. This probably one of my favorite parts about Paycom! Incentivized Verified User Anonymous Read full review
Reliability and Availability	Paycom They are very dependable and I have never experience any outages Incentivized Elizabeth Garvin HR & Accounting Manager Read full review
Performance	Paycom It is a solid product and was out first payroll software that we have used Incentivized Elizabeth Garvin HR & Accounting Manager Read full review
Support Rating	Paycom Our TSR has been wonderful to work with. Every step of the way he was quick to respond and answer any questions we had. I knew I could reach him at any time (day or night) and he would be available to assist. Implementing a new HRIS system is obviously a huge task and I contribute all our success to our rep Kurt! Of course, with any implementation, there were bumps along the way and issues. But I always knew we would work as a team to get those issues figured out. Working in the Paycom system has been smooth and easy to learn and I enjoy the employee self-service interface. Our managers have had positive things to say and are all excited about the changes we have been able to make to our organization due to Paycom being implemented. Incentivized SG Sarah Gillman Payroll Manager Read full review
In-Person Training	Paycom They were a sales person and not really a good trainer. Incentivized Elizabeth Garvin HR & Accounting Manager Read full review
Online Training	Paycom All the online training modules were short and straight to the point. Every module teach you how to use the system. If there is one thing they know how to do is training. We did implementation during the pandemic so all had to be done online or via zoom meetings. Samuel Rodriguez Payroll Specialist Read full review
Implementation Rating	Paycom Not at all satisfied it was a nightmare we spent over 8 months with the implementation team having issues after issues all related to the Puerto Rico regulations (half my employees are in Puerto Rico) and at the end we were moved over from the implementation team to the production team without all the issues being resolved Samuel Rodriguez Payroll Specialist Read full review
Alternatives Considered	Paycom ADP is too complex, too many people to go through to get what you need, as you need it. I can only say that I don't want to ever have to go back to using ADP again., Wherever my career leads me - I will lead them to PAYCOM!! Incentivized RF Ranae Funk Ranae Funk Read full review
Scalability	Paycom They are not able to meet our current needs Incentivized Elizabeth Garvin HR & Accounting Manager Read full review
Return on Investment	Paycom Saved time, 2 person HR department so time is limited. With reduced time for onboarding we have been able to focus on other areas. Improved employee satisfaction- employees enjoy the ease of use of the system and the ability to use on their phones. Reduced background check/drug screening costs- prior providers were absorbent in the amount we paid compared to Paycom. Incentivized SJ Stacy Johnson Human Resources Generalist Read full review
ScreenShots	Paycom Screenshots