Paycor vs. Workstream

Paycor is well suited for integrations. It has helped us by streamlining and automating key HR and Payroll processes, which reduces manual work and makes our day to day operations much more efficient. Customer service is an area that could use improvement. Response times are often slow and it typically requires consistent follow up to get a case fully resolved.

Incentivized

Workstream has been great for new restaurant openings by using the QR code on business cards and using the QR code on our marketing material as well. We had one restaurant have 17 applicant's via the QR code. The biggest opportunity was cost during the pandemic. Our franchisees wanted a guaranteed number of applicants for being charged what they were getting charged. This was not something Workstream can accommodate but this is also not guaranteed on any job board.

Incentivized

• Onboarding works very well for us with a lot of Self-Service for employees it gives us time back and ensures data accuracy is in the employees control.
• Recruiting works well because it links to specific jobs and automatically posts jobs when an employee is separated from service.
• Tax filings work fairly well for us and have always been accurate.

Incentivized

• Video interviews works really well in the current pandemic circumstances.
• Google calendar is linked with zoom and makes scheduling easy.
• Mobile training helps with videos and quizzes.

• Administrative/C-Suite level of canned reports and dashboards
• Displaying company reminders or documents to sign that are urgent in a way that doesn’t allow an employee to clock out until they have completed the task.
• More options to build an org chart

Incentivized

• It is software very attentive to our needs, which means that when we have a concern or need to solve something, they solve it immediately, they listen to our proposals so that our hiring is fast and without inconvenience.

Incentivized

Price point is the biggest driving factor. Paycor has made some strides in the customer service area and we've seen enough improvements that renewing our contract has become more a reality than a pipe dream. The system functions well and our employees are familiar with how it works, so to make a change would be a huge lift for our team

Incentivized

It’s really easy to use for admins and employees.

The interface is nice the mobile app is really easy. There are a lot of great solution and integrations. Over all the this a good product and mostly works well. In times of critical need there have been some hiccups. A

Incentivized

I feel like Paycor is always up and running! If they are planning downtime, they communicate it clearly. Every once in a while, I get something that says the system isn't working but it is usually back up within the hour. I typically find by the time that the employees complain about it, that it is resolved within the system.

Incentivized

For the most part, everything moves super fast. There are a few sections (Expense Management) that sometimes take a bit to load correctly. Or if they are interesting, it takes a minute to talk to each other! But reports are quickly downloaded and available! Even data heavy reports run fairly fast!

Incentivized

I feel like support will transfer you back and forth between departments and put you on hold forever. I believe it is very difficult to see the status of an open ticket. During my experience, it feels like the client has to push all communication and request updates from support regularly.

Incentivized

The online trainings are super helpful. They have user guides that you can read through, interactive training that will walk you through it as well as plain web based ones. I've actually never had an in-person training but all of the information you need can be found online. They also will do individual support training if you are struggling with a certain area.

Incentivized

Implementation of any new software is going to be challenging, especially if you are maintaining an existing program concurrently. When it is time for dual-processing (both old and new software) prior to going live, be prepared to be stressed. But trust the process and it will be over soon.

Incentivized

I prefer Quickbooks, it was the easiest system to process, approve, pay, and log. Taxes were easier however it was the most expensive and we were all told that the changes were being made

Incentivized

Workstream is hands down easier to navigate and create and post positions versus ClearCompany and iCIMS

Incentivized

I gave it a 10 because we only use it across one organization. However, it has allowed us to break it into multiple departments and layers of management. It is also easy for us to utilize across different locations but still under one master company. They have always provided us support when we decide to change something on an organizational level

Incentivized

• It has freed me up to do more of the fun things we wanted to do in HR, outside of basic policy/evals/payroll.
• It has challenged my brain and learning. It's both frustrating and empowering to be able to configure the system when Paycor can't.

Incentivized

• Posting on multiple job sites from one click.

Incentivized