PayScale Insight Lab vs. PayScale Payfactors

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
PayScale Insight Lab
Score 4.4 out of 10
N/A
PayScale Insight Lab is a sales intelligence software solution offered by PayScale, Inc.N/A
PayScale Payfactors
Score 8.5 out of 10
N/A
Payfactors, now part of PayScale, provides three data sources to help organizations quickly respond to a changing talent market and the technology for organizations of all sizes to create more equitable and transparent pay practices.N/A
Pricing
PayScale Insight LabPayScale Payfactors
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
PayScale Insight LabPayScale Payfactors
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
PayScale Insight LabPayScale Payfactors
Considered Both Products
PayScale Insight Lab
Chose PayScale Insight Lab
First of all, PayScale was by far the easiest tool to navigate and provided us with appropriate data. We had been working with Mercer for all of our compensation studies so the partnership with Mercer was attractive to us as well. I felt like I didn't get the best customer …
PayScale Payfactors

No answer on this topic

Top Pros

No answers on this topic

Top Cons

No answers on this topic

Best Alternatives
PayScale Insight LabPayScale Payfactors
Small Businesses
Arcoro HR
Arcoro HR
Score 8.2 out of 10
Arcoro HR
Arcoro HR
Score 8.2 out of 10
Medium-sized Companies
QuotaPath
QuotaPath
Score 9.1 out of 10
PayScale Insight Lab
PayScale Insight Lab
Score 4.4 out of 10
Enterprises
Spiff
Spiff
Score 9.1 out of 10
Spiff
Spiff
Score 9.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
PayScale Insight LabPayScale Payfactors
Likelihood to Recommend
10.0
(14 ratings)
10.0
(1 ratings)
Usability
10.0
(1 ratings)
-
(0 ratings)
Support Rating
10.0
(2 ratings)
-
(0 ratings)
User Testimonials
PayScale Insight LabPayScale Payfactors
Likelihood to Recommend
PayScale, Inc.
If you have a large employee base and you are trying to remain competitive from a compensation perspective, this tool is well suited to help you accomplish this goal. If you are not a comp expert, they have experts on hand that can help you through projects or just answer basic questions.
Read full review
PayScale, Inc.
With their multiple compensation databases and the ability to quickly navigate and explore market matches, I can trust that the data is accurate and up-to-date and that I can confidently stand behind my recommendations after doing my in-the-box Payfactors work. PayScale is a company that continues to grow and develop by leaps and bounds , so getting onboard with them now is still essentially the ground floor of something incredible.
Read full review
Pros
PayScale, Inc.
  • Their customer service is fantastic. I absolutely adore my Relationship Success Manager, I still have a great relationship with the Account Executive that brought us on board.
  • The tool has some hiccups but overall, of the three tools I demo'ed, it is the most user friendly. PayScale is transparent about the issues they are experiencing and what is on the horizon for improvements of the tool. We all expect some things to go a little wrong or not be the as user friendly as WE THINK it should be, and I appreciate that PayScale acknowledges that and is transparent about what's in the works for improvements along the way.
  • I like the ability to customize pay structures, create favorites, and create new jobs on the fly. I've really enjoyed working in the tool and I'm excited to get our data cleaned up so that we can use all PayScale reporting and dashboards have to offer.
Read full review
PayScale, Inc.
  • Real-time market data for the most up-to-date pay bands and ranges
  • Robust internal organizational tools to manage multiple projects and collections of roles
  • Quick Price tool can get a comprehensive compensation pick for a role within seconds.
  • Internal help documents, message board communities, and live help agents are there if you need them
Read full review
Cons
PayScale, Inc.
  • Job titles can prove to be a challenge as they sometimes do not connect as well as you'd hope. This may require some extra work on our part to fit our needs into what Payscale provides. Generally, this is a small concern, but it is still something that should be updated to keep with some of the changes in titles/roles.
  • It would be great if Payscale offered an online tool/area for watching recorded webinars or training sessions rather than having to do it live. As others have mentioned, with a busy schedule, it is sometimes challenging to find the time to watch live. Having a database would help ensure that the training can be accessed at any time.
  • Options to perhaps break down some of the data in reports to provide to others who are less versed in the contents of the report and the overall system. I'd prefer to have to explain less of what is presented and let the data speak for itself where possible.
Read full review
PayScale, Inc.
  • I am not seeing an easy way to produce or export compensation summaries for multiple roles at once. I have to pull up multiple at once.
  • The ERD and HRMA reports are in totally different formats and they don't have the same parameters to fine-tune matches.
  • To be honest, I look forward to exploring more built-in features in 2024. It is a great program!
Read full review
Usability
PayScale, Inc.
It is user-friendly and easy to learn.
Read full review
PayScale, Inc.
No answers on this topic
Support Rating
PayScale, Inc.
Never had any issues with customer support as they are very responsive. The system is very reliable, therefore, we rarely interact with their customer support.
Read full review
PayScale, Inc.
No answers on this topic
Alternatives Considered
PayScale, Inc.
Both PayScale and Paycom were pretty comparable, but I liked the detail and sophistication of PayScale a little more. Because PayScale has a place to enter in info on both the job and the market, we went with this software. The other factor I took into consideration was that I was already using PayScale and didn't have to enter the entire company's data
Read full review
PayScale, Inc.
I continue to use both CompAnalyst and Payfactors simultaneously and they both have many pros and few cons. PayScale seems to have more advanced capabilities and has more robust user-provided tweaking and cutting-edge features. The access to multiple databases is also a major benefit. While the look and feel of Payfactors seems more "21st century" than CompAnalyst, I have to say that CompAnalyst has some very intuitive features, like the ability to select many matches, add them to a list, and then export the lot of them in a single Excel file, that I do enjoy and that I don't believe Payfactors can match. That would be one drawback, however this doesn't really affect the end results, which are incredible, it just changes the path to get there a little bit.
Read full review
Return on Investment
PayScale, Inc.
  • PayScale has allowed us to better target our compensation strategy, which has reigned in managers who were increasing pay MUCH quicker than necessary.
  • The changes we've made over the past couple of years have allowed us to pinpoint areas of need. For example, we adjusted our starting pay for our primary job class and reduced turnover from over 60% to under 30% in 18 months. Reduced turnover is a clear positive impact on ROI.
Read full review
PayScale, Inc.
  • Increased capacity to provide accurate and robust compensation analyses
  • Ability to compare and contrast compensation schema between Payfactors and other databases.
  • Access to an enormous database of help documents and lux pdfs regarding pay philosophies, compensation concepts, market developments, etc. Educational resources are phenomenal.
Read full review
ScreenShots