Paylocity vs. SAP SuccessFactors

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Paylocity
Score 7.8 out of 10
N/A
Paylocity provides 24/7 access to your online payroll and human resource data management. Paylocity offers highly customizable payroll functionality, as well as HR, benefits administration, and time and talent management programs.N/A
SAP SuccessFactors
Score 8.1 out of 10
N/A
SAP SuccessFactors is a suite of HR/HCM products covering these capability areas: core HR and payroll, recruiting and onboarding, learning and development, performance and compensation management, workforce analytics and planning, and employee experience management.
$85
per year Up to 100 Employees
Pricing
PaylocitySAP SuccessFactors
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
PaylocitySAP SuccessFactors
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
PaylocitySAP SuccessFactors
Considered Both Products
Paylocity
Chose Paylocity
Paylocity is stronger than ADP in reporting and customer service. Paylocity is better than Dayforce in effective-dated entries and reporting. SuccessFactors is stronger than Paylocity in Recruiting and On-Boarding.

Chose Paylocity
I will say that Paylocity is easier to navigate than the two products mentioned above. There appears to be more customization. However, the workflow is terrible compared to PeopleSoft and SuccessFactors.
Chose Paylocity
ADP - HR Powersource and ProBusiness and report writer - doesn't compare to the report writing capabilities. Paylocity does have more functionality with payroll processing which I appreciate and the systems are connected which is helpful as well. SAP SuccessFactors - the …
Chose Paylocity
Paylocity is a mid-market budget player that appeals primarily to small to medium sized businesses without overly complex processes or requirements.
Chose Paylocity
SAP was clunky and not always user-friendly. To get anything but the most basic reports you had to have the HRIS Analyst build them. We had several integration issues between our ATS and HR system. Paylocity has a solid number of basic reports and building custom reports is …
Chose Paylocity
Paylocity is a "best overall" SAAS. For a solid, affordable platform for midsize organizations, this is a good choice.
Chose Paylocity
Because of my lack of training for this system and how my other staff has not been trained on the modules we have purchased. It is hard to make a true assessment at this time.
SAP SuccessFactors

No answer on this topic

Top Pros
Top Cons
Features
PaylocitySAP SuccessFactors
Human Resource Management
Comparison of Human Resource Management features of Product A and Product B
Paylocity
7.8
847 Ratings
0% below category average
SAP SuccessFactors
7.6
422 Ratings
3% below category average
Employee demographic data8.5798 Ratings8.1369 Ratings
Employment history8.2779 Ratings7.9375 Ratings
Job profiles and administration7.8716 Ratings7.4363 Ratings
Workflow for transfers, promotions, pay raises, etc.7.6727 Ratings7.4342 Ratings
Organizational charting7.1668 Ratings7.8389 Ratings
Organization and location management7.8650 Ratings7.6343 Ratings
Compliance data (COBRA, OSHA, etc.)7.5556 Ratings7.1213 Ratings
Payroll Management
Comparison of Payroll Management features of Product A and Product B
Paylocity
8.1
835 Ratings
1% above category average
SAP SuccessFactors
8.0
223 Ratings
0% below category average
Pay calculation8.6811 Ratings8.2160 Ratings
Support for external payroll vendors7.3381 Ratings7.1137 Ratings
Off-cycle/On-Demand payment8.5581 Ratings8.0135 Ratings
Benefit plan administration7.2554 Ratings8.2142 Ratings
Direct deposit files8.9810 Ratings8.5139 Ratings
Salary revision and increment management8.2641 Ratings8.1170 Ratings
Reimbursement management7.9395 Ratings8.1122 Ratings
Leave and Attendance Management
Comparison of Leave and Attendance Management features of Product A and Product B
Paylocity
7.6
698 Ratings
6% below category average
SAP SuccessFactors
8.4
224 Ratings
4% above category average
Approval workflow7.9619 Ratings8.5222 Ratings
Balance details7.4668 Ratings8.1181 Ratings
Annual carry-forward and encashment7.4518 Ratings8.5154 Ratings
Employee Self Service
Comparison of Employee Self Service features of Product A and Product B
Paylocity
8.3
847 Ratings
2% above category average
SAP SuccessFactors
7.9
344 Ratings
3% below category average
View and generate pay and benefit information8.5824 Ratings7.8244 Ratings
Update personal information8.6838 Ratings7.8331 Ratings
View company policy documentation8.0665 Ratings7.9206 Ratings
Employee recognition8.3581 Ratings8.1186 Ratings
View job history8.3703 Ratings8.1316 Ratings
Asset Management
Comparison of Asset Management features of Product A and Product B
Paylocity
7.5
238 Ratings
3% below category average
SAP SuccessFactors
8.4
3 Ratings
8% above category average
Tracking of all physical assets7.5238 Ratings8.43 Ratings
HR Reporting
Comparison of HR Reporting features of Product A and Product B
Paylocity
7.0
773 Ratings
8% below category average
SAP SuccessFactors
6.4
340 Ratings
17% below category average
Report builder7.0739 Ratings6.6325 Ratings
Pre-built reports7.4753 Ratings6.3301 Ratings
Ability to combine HR data with external data6.5449 Ratings6.3244 Ratings
Onboarding
Comparison of Onboarding features of Product A and Product B
Paylocity
8.2
721 Ratings
2% above category average
SAP SuccessFactors
7.7
273 Ratings
4% below category average
New hire portal8.3717 Ratings7.2262 Ratings
Manager tracking tools8.0559 Ratings7.3239 Ratings
Performance and Goals
Comparison of Performance and Goals features of Product A and Product B
Paylocity
7.4
374 Ratings
10% below category average
SAP SuccessFactors
8.2
350 Ratings
1% above category average
Corporate goal setting7.4283 Ratings7.8308 Ratings
Individual goal setting7.4345 Ratings8.2346 Ratings
Line-of sight-visibility7.3244 Ratings7.9279 Ratings
Performance tracking7.4348 Ratings7.6323 Ratings
Performance Management
Comparison of Performance Management features of Product A and Product B
Paylocity
7.4
480 Ratings
7% below category average
SAP SuccessFactors
8.1
371 Ratings
2% above category average
Performance plans7.2429 Ratings7.8354 Ratings
Performance improvement plans7.2355 Ratings7.7299 Ratings
Review status tracking7.4441 Ratings7.9330 Ratings
Review reminders7.5443 Ratings8.0334 Ratings
Multiple review frequency7.6362 Ratings7.8264 Ratings
Succession Planning
Comparison of Succession Planning features of Product A and Product B
Paylocity
7.1
220 Ratings
10% below category average
SAP SuccessFactors
7.7
249 Ratings
2% below category average
Create succession plans/pools6.7147 Ratings7.9228 Ratings
Candidate ranking7.1180 Ratings7.7209 Ratings
Candidate search7.4200 Ratings7.6218 Ratings
Candidate development7.4161 Ratings7.7198 Ratings
Recruiting / ATS
Comparison of Recruiting / ATS features of Product A and Product B
Paylocity
7.7
453 Ratings
1% below category average
SAP SuccessFactors
4.0
294 Ratings
64% below category average
Job Requisition Management7.8372 Ratings7.6274 Ratings
Company Website Posting8.1396 Ratings7.8260 Ratings
Publish to Social Media7.7304 Ratings7.3219 Ratings
Job Search Site Posting7.7371 Ratings7.6248 Ratings
Duplicate Candidate Prevention7.0310 Ratings7.3223 Ratings
Applicant Tracking8.0416 Ratings7.4261 Ratings
Notifications and Alerts7.9414 Ratings7.6264 Ratings
Best Alternatives
PaylocitySAP SuccessFactors
Small Businesses
Patriot Software
Patriot Software
Score 9.0 out of 10
Patriot Software
Patriot Software
Score 9.0 out of 10
Medium-sized Companies
Paypro Workforce Management
Paypro Workforce Management
Score 9.5 out of 10
Paypro Workforce Management
Paypro Workforce Management
Score 9.5 out of 10
Enterprises
Infor Human Resources
Infor Human Resources
Score 7.3 out of 10
Infor Human Resources
Infor Human Resources
Score 7.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
PaylocitySAP SuccessFactors
Likelihood to Recommend
7.7
(882 ratings)
8.2
(478 ratings)
Likelihood to Renew
8.9
(82 ratings)
9.4
(34 ratings)
Usability
8.5
(58 ratings)
8.4
(16 ratings)
Availability
8.8
(9 ratings)
8.8
(5 ratings)
Performance
9.4
(9 ratings)
7.9
(5 ratings)
Support Rating
7.2
(79 ratings)
8.0
(25 ratings)
In-Person Training
-
(0 ratings)
9.1
(2 ratings)
Online Training
8.3
(10 ratings)
8.7
(3 ratings)
Implementation Rating
8.2
(33 ratings)
8.0
(11 ratings)
Configurability
8.3
(7 ratings)
7.8
(5 ratings)
Contract Terms and Pricing Model
8.1
(4 ratings)
5.8
(2 ratings)
Ease of integration
6.6
(7 ratings)
7.4
(390 ratings)
Product Scalability
8.8
(8 ratings)
8.2
(5 ratings)
Professional Services
9.1
(4 ratings)
8.3
(3 ratings)
Vendor post-sale
7.3
(7 ratings)
8.3
(4 ratings)
Vendor pre-sale
9.0
(6 ratings)
8.2
(4 ratings)
User Testimonials
PaylocitySAP SuccessFactors
Likelihood to Recommend
Paylocity
Paylocity works well for our organization. Ease of use for our managers and employees is very important. Makes it easier for us in HR to manage. Time and attendance works very well. Efficient and effective. Payroll runs very smoothly. We appreciate the performance and compensation module for tracking employees performance, journals and getting feedback and annual compensation.
Read full review
SAP
SAP Success Factors has a robust framework which makes it an absolute platform for scaling and scaled companies, including the ones of larger sizes. Success Factors is contributing to maintain the data quality and automated workflows. SF had almost automated every single HR process which has removed the manual intervention altogether. It's time consuming to implement so if you're loooking for a quick fix or quick results it may not be for you.
Read full review
Pros
Paylocity
  • Customer Service is always helpful with little wait time.
  • Always improving; for example, the recent change to processing payroll. So much easier.
  • Onboarding makes it simple and the fact that the company can personalize the messaging to new hires allows us to make it more personalized.
  • Having an assigned account manager regardless of company size is definitely a plus.
Read full review
SAP
  • Streamlined access to HR data which can be used for deriving insights using SAP Analytics Cloud
  • End to end and seamless integration with SAP eco system and integration with other Microsoft solutions
  • Great learning experience for employees on SAP SuccessFactors platform
Read full review
Cons
Paylocity
  • Recruiting piece/ATS could be improved.
  • A candidate being able to save progress on their application is really a must as they can't leave and come back to their application without having to restart, i.e. if they need to get a phone number for a reference for example.
  • Could use more room in entering the job for internal notes.
  • Quirky when doing cut and paste of job details that leaves spaces that aren't in the document being pasted.
Read full review
SAP
  • The whole software is not user friendly from and admin side.
  • A lot of our problems have stemmed from our implementation partner not having the knowledge and experience we needed.
  • Updates to the system have been made and it’s affected too many entities in our learning module. Settings to previous uploads needed to be changed, the previous settings applied did not work the same, etc. constant updates are needed.
Read full review
Likelihood to Renew
Paylocity
We have had many issues with the way our platform was set up at implementation that still continue to plague us. In addition, our benefits, in particular our FSA, have been mis-managed causing a balance due from an employee (and also a lot of work for our accounting and HR team, as well as stress for the employee). Our service rep continues to answer incorrectly on many fronts (original response is usually check out this paylocity article, vs. helping) and recently our COBRA management was mishandled (not adding Dental to a person on Cobra who had requested it). So- all in all...we are not particularly happy w/ Paylocity
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SAP
We have put a vast amount of time and effort into our installation- and there is more work to be done, but the system has a lot of benefits that we plan to maximize and optimize in order to generate the greatest value for everyone involved
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Usability
Paylocity
Overall, in my experience, Paylocity has been easy to use for both staff and administrators. First, the staff has an application and inputting Paid Time Off is easy to do. I then get an alert on my app and I am able to approve it on the spot from my app that gives me access as an employee and an administrator without having to use multiple apps or logins. As an administrator I think the portal is easy to use, Paylocity did a great job showing me tools and rolling out training classes before rollout.
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SAP
SSFF is very user friendly and intuitive even for a non tech employee. Also, there´s a complete database and community where we can find solution to common and uncommon issues
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Reliability and Availability
Paylocity
Paylocity support is always available and I never have to wait endlessly on hold. If our dedicated account manage is not available, there is an entire team assigned to our account. Every one of them is knowledgeable about our organization and Paylocity's process.
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SAP
Until now we have not had serious availability problems with SuccessFactors, we had Microsoft Active Directory and SSO with ADFS and we had availability problems but because of problems with ADFS, we migrated to Azure AD and with that the availability problems of SuccessFactors because of ADFS went away. The only windows of unavailability that we have had are those that we are communicated to do maintenance and upgrades.
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Performance
Paylocity
pages load in an acceptable amount of time, reports come back quickly, but integration is very complicated and hasn't been possible
Read full review
SAP
The performance is very good, the truth is that we have not had serious performance problems, some complex reports may take a little longer, but considering the complexity and the amount of records it is an acceptable time. We have never received a complaint from users regarding page loading speed.
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Support Rating
Paylocity
Everyone wants immediate assistance. Awaiting a response from an email only to ask 2-3 more questions is time consuming. Within the first six months of setup, I would rather respond back to the instructors who provided me the training in each category of my contract.
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SAP
SuccessFactors Employee Central gets a middle of the road rating from me because of the things it does really well - Training. It falls short with the objectives cascade and visibility amongst my reports. That's what brings it down to a 5. Objectives need to be clear and concise in order to gain buy-in from your reports, and SuccessFactors muddies that by poor delineation between cascaded attributes and my report's objectives. The whole objectives cascade can be reworked.
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In-Person Training
Paylocity
No answers on this topic
SAP
The in-person training was with a consultancy, we have taken several courses, all very specific. They have been reports in ecp, general configuration of ec, reports and IAS
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Online Training
Paylocity
The training was live online, but was with a group of other companies. We did not receive any personalized training with our team. Whenever we would ask for training, we would be sent a peak article link or a video. It felt like the reps we dealt with didn't know the answer to the questions.
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SAP
We use SAP Learning, and we like it very much, the topics are updated along with the products, we have access to the SFX customer certifications and we have done them all, in general the SAP learning platform is very good and complete.
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Implementation Rating
Paylocity
I had gone through an implementation process of another HR platform (Paycom) in my previous job and was traumatized, it was painful. I was surprised how easy and fast it was with Paylocity, the team was very helpful and set us up for success
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SAP
As we were new with all this, we would greatly appreciate if we had assitance directly from SAP so we can implement the modules with all of its features and best practices. Unfortunately, we notice that the partner left some thing incomplete.
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Alternatives Considered
Paylocity
We honestly had a program that only kept track of our Demographics, salaries, etc. then all of our Payroll was done on paper with paper leave slips etc. When I saw Paylocity, I was very excited about how easy it is/would be to use. [...] Our Paylocity rep that I spoke to was super GREAT in the explanation of Paylocity and I didn't even shop around much.
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SAP
SAP success factors provided robust talent management, global scalability and strong analytics capabilities. And they provide strong user experience options and there is no limitation on customisation as is the case with Oracle HCM Cloud. It has the specific modules which the organisation desires and has strong existing integration capabilities and with existing systems .
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Contract Terms and Pricing Model
Paylocity
I wasn't involved in the sales process. I joined the organization after Paylocity was implemented.
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SAP
I dont be part in te contract
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Scalability
Paylocity
You have an account manager assigned to you on a daily basis but that person is barely available to you
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SAP
The scalability and flexibility of SuccessFactors is unbeatable. It is very easy to scale the product to new countries and areas, and with the help of CPI it can be easily integrated.
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Professional Services
Paylocity
Support is quick and proffessional
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SAP
We did use this service to do analysis of the solution being implemented. It was a good check point during the project to see if everything is going as planned.
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Return on Investment
Paylocity
  • Definitely more consistent processes. Everything is very user friendly and it reduces the amount of time it has taken us in the past before we started using Paylocity. Everything flows super smoothly.
  • We have an improved retention since we have used Paylocity. Before hand, many employees thought it was difficult to find anything like tax forms, pay stubs, benefit elections, etc. when we used other platforms before we implemented our data into Paylocity.
  • Costs have been reduced and the decision-making process has improved and got quicker. Before Paylocity, it would take at least a week to get a salary increase approved, or a job title change approved. Now, it take less than a day and is super easy.
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SAP
  • As my project was using SAP ECC system for ERP, SuccessFactors was well integrated with the overall project as a whole due to its compatibility being a SAP product.
  • As I have have highlighted multiple time, using SAP Analytics Cloud, we built multiple reports with help of the analytics team that presented detailed visualizations of the available HCM data
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ScreenShots

SAP SuccessFactors Screenshots

Screenshot of SAP SuccessFactors Learning, which supports informal and collaborative learningScreenshot of the SuccessFactors LMS experience that puts learning opportunities at the center of business operations and goals.Screenshot of the learning dashboard and metrics in SAP SuccessFactors Learning.Screenshot of the SAP SuccessFactors Opportunity Marketplace.Screenshot of information on employee requests, evaluations, and performance in SAP SuccessFactors Employee Central.