What users are saying about
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159 Ratings
4 Ratings

Paylocity

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159 Ratings
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Score 6.8 out of 100
4 Ratings
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Score 6 out of 100

Likelihood to Recommend

Paylocity

We have a large and complicated payroll process which we were very excited that Paylocity was equipped to handle as long as we upload our payroll correctly. It is not, however, equipped to track these complex structures within the system because bonus metrics have to be tied to the position rather than the employee. Because of this, we have to use clunky custom fields with limited functionality
Anonymous | TrustRadius Reviewer

syncHR

syncHR is designed for mid to large size companies, typically 200-2000 employees. Any organization that has a strong reporting need and/or a complicated payroll process could benefit from the unique features built into the platform
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Human Resource Management

Paylocity
7.0
syncHR
9.4
Employee demographic data
Paylocity
6.9
syncHR
9.0
Employment history
Paylocity
7.2
syncHR
10.0
Job profiles and administration
Paylocity
8.2
syncHR
9.0
Workflow for transfers, promotions, pay raises, etc.
Paylocity
7.2
syncHR
10.0
Organizational charting
Paylocity
6.4
syncHR
10.0
Organization and location management
Paylocity
6.4
syncHR
10.0
Compliance data (COBRA, OSHA, etc.)
Paylocity
7.1
syncHR
8.0

Payroll Management

Paylocity
7.1
syncHR
9.4
Pay calculation
Paylocity
7.3
syncHR
10.0
Support for external payroll vendors
Paylocity
5.5
syncHR
Off-cycle/On-Demand payment
Paylocity
6.8
syncHR
Benefit plan administration
Paylocity
7.6
syncHR
9.0
Direct deposit files
Paylocity
8.1
syncHR
10.0
Salary revision and increment management
Paylocity
7.2
syncHR
10.0
Reimbursement management
Paylocity
7.3
syncHR
8.0

Leave and Attendance Management

Paylocity
7.3
syncHR
9.0
Approval workflow
Paylocity
7.8
syncHR
9.0
Balance details
Paylocity
7.0
syncHR
9.0
Annual carry-forward and encashment
Paylocity
7.2
syncHR
9.0

Employee Self Service

Paylocity
8.0
syncHR
9.2
View and generate pay and benefit information
Paylocity
8.0
syncHR
10.0
Update personal information
Paylocity
9.2
syncHR
10.0
View company policy documentation
Paylocity
7.6
syncHR
9.0
Employee recognition
Paylocity
7.5
syncHR
8.0
View job history
Paylocity
7.8
syncHR
9.0

Asset Management

Paylocity
8.1
syncHR
10.0
Tracking of all physical assets
Paylocity
8.1
syncHR
10.0

HR Reporting

Paylocity
6.8
syncHR
10.0
Report builder
Paylocity
7.8
syncHR
10.0
Pre-built reports
Paylocity
7.0
syncHR
10.0
Ability to combine HR data with external data
Paylocity
5.6
syncHR
10.0

Onboarding

Paylocity
7.5
syncHR
10.0
New hire portal
Paylocity
7.1
syncHR
10.0
Manager tracking tools
Paylocity
8.0
syncHR
10.0

Performance and Goals

Paylocity
7.9
syncHR
9.0
Corporate goal setting
Paylocity
7.7
syncHR
9.0
Individual goal setting
Paylocity
8.2
syncHR
9.0
Line-of sight-visibility
Paylocity
7.7
syncHR
9.0
Performance tracking
Paylocity
7.9
syncHR
9.0

Performance Management

Paylocity
7.9
syncHR
8.4
Performance plans
Paylocity
7.5
syncHR
9.0
Performance improvement plans
Paylocity
8.1
syncHR
9.0
Review status tracking
Paylocity
7.6
syncHR
8.0
Review reminders
Paylocity
8.0
syncHR
8.0
Multiple review frequency
Paylocity
8.2
syncHR
8.0

Succession Planning

Paylocity
7.5
syncHR
Create succession plans/pools
Paylocity
8.1
syncHR
Candidate ranking
Paylocity
7.4
syncHR
Candidate search
Paylocity
7.5
syncHR
Candidate development
Paylocity
7.1
syncHR

Recruiting / ATS

Paylocity
7.3
syncHR
8.9
Job Requisition Management
Paylocity
7.5
syncHR
9.0
Company Website Posting
Paylocity
7.4
syncHR
9.0
Publish to Social Media
Paylocity
6.6
syncHR
9.0
Job Search Site Posting
Paylocity
8.1
syncHR
9.0
Duplicate Candidate Prevention
Paylocity
7.9
syncHR
8.0
Applicant Tracking
Paylocity
7.8
syncHR
9.0
Notifications and Alerts
Paylocity
6.0
syncHR
9.0

Pros

Paylocity

  • It has a very cool and easy to use recognition function called impressions. Instead of a simple instant message or email saying thank you, you can offer an impression saying thanks that can be categorized and made public the rest of the company when they access Paylocity. It's just a cool function that spreads thanks and engagement across the organization with little cost and effort.
  • The self service portal for employees is easy to use as well. If you need to access vacation accrual and balances, PTO requests, pay check stubs, pay information, need to change your address or name, etc. it's very easy to find and navigate. You don't need to dig or click everywhere.
  • The journal entry function is useful too for 1:1 meetings or check in meetings for manages and their direct reports. It gives an easy module to record notes, discuss topics, attach documents, or make notes of items that need to be followed up on. Not everyone here uses it, but it does help organize meetings and keep them on track.
Anonymous | TrustRadius Reviewer

syncHR

  • Automated retroactive change processing and mid-period rate changes – completely automated with no manual intervention needed - If you ever need to give someone a merit increase and make it retroactive or if an employee is entitled to enroll in health benefits on their first day employment but has 30 days to enroll, syncHR will automatically handles these retro changes.
  • A single application designed from the ground up that gives equal weight to HR, payroll, and benefit functions - syncHR is designed as a true unified solution with no back-end mainframes or separate front-ends vs backends. Everything is processed real-time in the cloud which has eliminated all discrepancies.
  • Customer Service - syncHR provides a designated account manager as your single point of contact. Since the The StaffWell Group is a 24/7 business, I needed a company that was available when I needed them. syncHR delivered with 24/7 emergency support.
  • Event-driven employee self service - Other systems we have used rely on employees to make the correct choices as to what is required when completing an employee initiated transaction. With syncHR, the system always directs the employee to the next step reducing both errors and calls to our support staff. I believe this is also the reason why we had a 40% increase in the adoption of ESS.
  • Dynamic Security & Workflows - syncHR has no static pages which allows security and workflows to be updated automatically whenever a change is made. This has virtually eliminated the time and effort required from HR to manually update workflows to the correct personnel.
Anonymous | TrustRadius Reviewer

Cons

Paylocity

  • The on-boarding area could be a bit less tedious- starting a new hire from recruit to hire is a bit tedious but you get used to it
  • The time clocks need to be hardwired to a running computer at all times- very old technology, even ADP lets us hardwire it to our network (so we do not have to rely on our clocks running on computer)
Suzy Vera, MBA | TrustRadius Reviewer

syncHR

  • Learning Management System- syncHR currently does not offer an LMS system. They only track and report training dates, licenses and certifications.
  • Although syncHR is a global solution it is somewhat limited to tracking employee headcount, HR documents, paperless on boarding and benefit information. There is no international payroll option like the one they provide for domestic employees. Although the system can handle multiple languages and currencies, I would like to see a global payroll option.
  • Succession Planning - syncHR provides little functionality for succession planning. The system can track budgets vs actuals, goals and ratings but does not offer a true succession planning module
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Paylocity

Paylocity 9.2
Based on 6 answers
The transition from my old provider to Paylocity was virtually painless. I always felt well supported by my account rep. I would use Paylocity again, but I'm not in a position to change providers at my current company right now.
Anonymous | TrustRadius Reviewer

syncHR

No score
No answers yet
No answers on this topic

Usability

Paylocity

Paylocity 8.0
Based on 3 answers
Paylocity provides a friendly user experience with large icons on the web interface to allow ease of use. There has hardly ever been an outage on the website; the uptime is superb! Our employees provide positive feedback on their experience with using Paylocity as their time, benefits, and payroll provider.
Kirk Lewis | TrustRadius Reviewer

syncHR

syncHR 10.0
Based on 1 answer
Overall the system is very easy to navigate but more importantly my employees find it so easy to use. The percentage of employees who now use ESS went up by 40%
Anonymous | TrustRadius Reviewer

Reliability and Availability

Paylocity

Paylocity 9.0
Based on 2 answers
Solid network - down for upgrades at late hours during the weekend when I am definitely not in the system to use it. Even if I was, they provide excellent advance notice.
Anonymous | TrustRadius Reviewer

syncHR

No score
No answers yet
No answers on this topic

Performance

Paylocity

Paylocity 5.0
Based on 2 answers
It's so manual, not automated or intuitive.
Bonny O'Neill | TrustRadius Reviewer

syncHR

No score
No answers yet
No answers on this topic

Support Rating

Paylocity

Paylocity 5.5
Based on 29 answers
Support for basic questions is great. If I run into something while doing a payroll, first level support is quick and always has the answer.Anything beyond that is non existent. We have not been able to speak with our dedicated account rep for months. We leave messages or are promised that he will call us right back, but he never does. We have some serious tax issues right now and I cannot even get to a supervisor or tax professional and this is truly something beyond first level support capabilities.During our initial setup we provided them with spreadsheets so they could import our employee info. They did that and everything was reviewed and yet later we found employees with info that had just been changed (like social security numbers) and some employees had to amend income tax returns. We have had tax deposits filed late and received penalties. They got them waived but we had to use our "one time exemption" for something they caused.
Anonymous | TrustRadius Reviewer

syncHR

syncHR 9.0
Based on 2 answers
Whenever we need support our designated account manager is there to provide answers for us. If she doesn't have or know the answer, additional support is provided via a service matter expert in that field. Support hours are 24/7
Anonymous | TrustRadius Reviewer

Online Training

Paylocity

Paylocity 10.0
Based on 1 answer
very knowledgeable presenters for their webinars and very user friendly; you can learn at your own pace
Yolanda Dunleavy | TrustRadius Reviewer

syncHR

syncHR 10.0
Based on 1 answer
Training was very well done and thorough
Anonymous | TrustRadius Reviewer

Implementation Rating

Paylocity

Paylocity 10.0
Based on 2 answers
The Implementation team members are very knowledgeable in their field and made this such an easier process
Yolanda Dunleavy | TrustRadius Reviewer

syncHR

syncHR 9.0
Based on 2 answers
During the first few weeks of implementation it is important to have all key members participate in meetings. Finance, HR, Payroll and Benefits should be involved from the early stages to ensure that the solution is designed to meet your specific requirements. Since syncHR personalizes their solution for each company a few wrong steps early on regarding the design we wanted caused us to spend extra time later. The more info you provide syncHR upfront the better they can take all of your rules and needs into account from day one. In our case, finance did not get involved right away and therefore some of the items that we needed for our GL needed to be re-done. SyncHR was very accommodating though as they spent extra time with us to update some of the allocations so that finance got what they needed
Anonymous | TrustRadius Reviewer

Alternatives Considered

Paylocity

The ADP platforms did not allow us as much access to our data as Paylocity. We were constantly needing to reach out to the ADP support team to run reports or fix things within the system. With Paylocity, we have significantly more access, which leads to reduced wait times and higher efficiency. Employees have also found the self-service aspect to be leaps and bounds ahead of the prior ADP system.
Jason Magill | TrustRadius Reviewer

syncHR

As I mentioned I have used UltiPro, ADP, Ceridian as well as several others and none of them seem to offer half of the functionality and service that syncHR provides. Although we had some problems from time to time, I hold companies in high regard by how they resolve these problems. It's a comfort knowing that my HCM provider truly cares about me and my business so if for no other reason than this, I feel syncHR is far and away the best system I have used. The system works as advertised which is all I could ask for
Anonymous | TrustRadius Reviewer

Return on Investment

Paylocity

  • Paylocity has permitted our company to reduce the time commitment to payroll processing and enabled our company to reduce one position in our accounting department. It has also made our Human Resources department become more effective and reduce overtime costs.
  • Paylocity's report allow for better measuring of expenses and better financial management.
  • Through Paylocity, we are better able to serve our employees with real time information and easier access to their records at their immediate disposal.
Matt Brager | TrustRadius Reviewer

syncHR

  • Due to complexity of our payroll, it would typically take us almost 3 full days to verify hours and perform retro changes before actually running payroll. With so many retroactive changes and manual calculations it was a time consuming and error prone process. With syncHR, the accuracy of payroll has increased tremendously and the amount of time we now spend preparing to process payroll decreased to less than 4 hours per week. All approved time seamlessly moves from the T&A module into payroll and all retro transactions are automatically processed.
  • When I initially selected syncHR I was a little hesitant because I never heard of them before and was concerned about their viability as a company and customer service. Several years later I'm happy to say that syncHR has provided better support than any of the better know competitors ever did.
  • Although no system is ever perfect, overall syncHR has exceeded most of my expectations. The sales and implementation process was wonderful, the salesperson was responsive and did not oversell what the system could do.
  • Training & Implementation - syncHR spent a considerable amount of time learning my business rules in order to build the system to meet my requirements. Training was provided on all aspects of the system until my team felt comfortable enough to handle things on their own. I never felt as though we had a set number of hours of training or that our questions, no matter how redundant or simple were a bother to them.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Paylocity

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$2 Per Employee Per Month

Paylocity Editions & Modules

Edition
Paylocity$2.001
  1. Per Employee Per Month
Additional Pricing Details

syncHR

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Required
Varies

Starting Price

$0 Per User per Month

syncHR Editions & Modules

Edition
syncHR v5.9Varies1
  1. Per User per Month
Additional Pricing Details
SyncHR charges a one-time implementation fee plus a PEPM fee. All charges are based on employer size and complexity.

Rating Summary

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