What users are saying about
175 Ratings
4 Ratings
175 Ratings
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Score 6.9 out of 100
4 Ratings
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Score 6 out of 100

Feature Set Ratings

  • syncHR ranks higher in 10 feature sets: Human Resource Management, Payroll Management, Leave and Attendance Management, Employee Self Service, Asset Management, HR Reporting, Onboarding, Performance and Goals, Performance Management, Recruiting / ATS

Human Resource Management

7.0

Paylocity

70%
9.4

syncHR

94%
syncHR ranks higher in 7/7 features

Employee demographic data

6.6
66%
43 Ratings
9.0
90%
1 Rating

Employment history

7.4
74%
41 Ratings
10.0
100%
1 Rating

Job profiles and administration

8.0
80%
37 Ratings
9.0
90%
1 Rating

Workflow for transfers, promotions, pay raises, etc.

7.1
71%
40 Ratings
10.0
100%
1 Rating

Organizational charting

6.3
63%
41 Ratings
10.0
100%
1 Rating

Organization and location management

6.3
63%
40 Ratings
10.0
100%
1 Rating

Compliance data (COBRA, OSHA, etc.)

7.2
72%
30 Ratings
8.0
80%
1 Rating

Payroll Management

7.2

Paylocity

72%
9.4

syncHR

94%
syncHR ranks higher in 5/7 features

Pay calculation

7.4
74%
50 Ratings
10.0
100%
1 Rating

Support for external payroll vendors

5.7
57%
27 Ratings
N/A
0 Ratings

Off-cycle/On-Demand payment

7.0
70%
10 Ratings
N/A
0 Ratings

Benefit plan administration

7.6
76%
35 Ratings
9.0
90%
1 Rating

Direct deposit files

8.2
82%
47 Ratings
10.0
100%
1 Rating

Salary revision and increment management

7.1
71%
37 Ratings
10.0
100%
1 Rating

Reimbursement management

7.1
71%
21 Ratings
8.0
80%
1 Rating

Leave and Attendance Management

7.2

Paylocity

72%
9.0

syncHR

90%
syncHR ranks higher in 3/3 features

Approval workflow

7.6
76%
40 Ratings
9.0
90%
1 Rating

Balance details

6.8
68%
42 Ratings
9.0
90%
1 Rating

Annual carry-forward and encashment

7.0
70%
32 Ratings
9.0
90%
1 Rating

Employee Self Service

8.0

Paylocity

80%
9.2

syncHR

92%
syncHR ranks higher in 5/5 features

View and generate pay and benefit information

7.8
78%
47 Ratings
10.0
100%
1 Rating

Update personal information

9.3
93%
45 Ratings
10.0
100%
1 Rating

View company policy documentation

7.6
76%
35 Ratings
9.0
90%
1 Rating

Employee recognition

7.6
76%
34 Ratings
8.0
80%
1 Rating

View job history

7.8
78%
31 Ratings
9.0
90%
1 Rating

Asset Management

6.7

Paylocity

67%
10.0

syncHR

100%
syncHR ranks higher in 1/1 features

Tracking of all physical assets

6.7
67%
12 Ratings
10.0
100%
1 Rating

HR Reporting

7.2

Paylocity

72%
10.0

syncHR

100%
syncHR ranks higher in 3/3 features

Report builder

8.1
81%
37 Ratings
10.0
100%
1 Rating

Pre-built reports

7.3
73%
37 Ratings
10.0
100%
1 Rating

Ability to combine HR data with external data

6.1
61%
28 Ratings
10.0
100%
1 Rating

Onboarding

7.4

Paylocity

74%
10.0

syncHR

100%
syncHR ranks higher in 2/2 features

New hire portal

7.2
72%
24 Ratings
10.0
100%
1 Rating

Manager tracking tools

7.7
77%
20 Ratings
10.0
100%
1 Rating

Performance and Goals

7.6

Paylocity

76%
9.0

syncHR

90%
syncHR ranks higher in 4/4 features

Corporate goal setting

7.7
77%
11 Ratings
9.0
90%
1 Rating

Individual goal setting

7.9
79%
13 Ratings
9.0
90%
1 Rating

Line-of sight-visibility

7.7
77%
10 Ratings
9.0
90%
1 Rating

Performance tracking

7.3
73%
15 Ratings
9.0
90%
1 Rating

Performance Management

7.8

Paylocity

78%
8.4

syncHR

84%
syncHR ranks higher in 5/5 features

Performance plans

7.7
77%
18 Ratings
9.0
90%
1 Rating

Performance improvement plans

7.9
79%
17 Ratings
9.0
90%
1 Rating

Review status tracking

7.6
76%
20 Ratings
8.0
80%
1 Rating

Review reminders

7.9
79%
20 Ratings
8.0
80%
1 Rating

Multiple review frequency

8.0
80%
17 Ratings
8.0
80%
1 Rating

Succession Planning

7.5

Paylocity

75%

syncHR

Feature Set Not Supported
N/A
Paylocity ranks higher in 4/4 features

Create succession plans/pools

8.2
82%
10 Ratings
N/A
0 Ratings

Candidate ranking

7.2
72%
9 Ratings
N/A
0 Ratings

Candidate search

7.4
74%
7 Ratings
N/A
0 Ratings

Candidate development

7.1
71%
8 Ratings
N/A
0 Ratings

Recruiting / ATS

7.3

Paylocity

73%
8.9

syncHR

89%
syncHR ranks higher in 7/7 features

Job Requisition Management

7.8
78%
9 Ratings
9.0
90%
1 Rating

Company Website Posting

7.3
73%
9 Ratings
9.0
90%
1 Rating

Publish to Social Media

6.5
65%
8 Ratings
9.0
90%
1 Rating

Job Search Site Posting

8.1
81%
7 Ratings
9.0
90%
1 Rating

Duplicate Candidate Prevention

7.7
77%
7 Ratings
8.0
80%
1 Rating

Applicant Tracking

7.7
77%
9 Ratings
9.0
90%
1 Rating

Notifications and Alerts

5.9
59%
10 Ratings
9.0
90%
1 Rating

Attribute Ratings

  • Paylocity is rated higher in 1 area: Implementation Rating
  • syncHR is rated higher in 3 areas: Likelihood to Recommend, Usability, Support Rating
  • Paylocity and syncHR are tied in 1 area: Online Training

Likelihood to Recommend

5.2

Paylocity

52%
58 Ratings
9.0

syncHR

90%
1 Rating

Likelihood to Renew

9.2

Paylocity

92%
6 Ratings

syncHR

N/A
0 Ratings

Usability

8.0

Paylocity

80%
3 Ratings
10.0

syncHR

100%
1 Rating

Availability

9.0

Paylocity

90%
2 Ratings

syncHR

N/A
0 Ratings

Performance

5.0

Paylocity

50%
2 Ratings

syncHR

N/A
0 Ratings

Support Rating

3.8

Paylocity

38%
29 Ratings
9.0

syncHR

90%
2 Ratings

Online Training

10.0

Paylocity

100%
1 Rating
10.0

syncHR

100%
1 Rating

Implementation Rating

10.0

Paylocity

100%
2 Ratings
9.0

syncHR

90%
2 Ratings

Likelihood to Recommend

Paylocity

Paylocity is a great stepping stone from a more manual payroll and tax process. Once implemented and administration is trained, the process is more efficient and probably cut four hours off of my payroll processing time. The Performance module automated our review process as well. Now, everyone can easily look up their past reviews right in their Paylocity account. If employees need something, they can usually just find it right in their account, opposed to contacting HR and and HR finding it for them. Paylocity does have a slower response time for certain things and when I ask that the problem be escalated, I never know who it is going to and status updates are few and far between. For example, I needed to report a cash bonus for a few employees. One person told me to do it one way, which was incorrect, and then the other person had to back that out and do it another way. This took over a month to unravel and in the end I had to manually adjust the GL.
Anonymous | TrustRadius Reviewer

syncHR

syncHR is designed for mid to large size companies, typically 200-2000 employees. Any organization that has a strong reporting need and/or a complicated payroll process could benefit from the unique features built into the platform
Anonymous | TrustRadius Reviewer

Pros

Paylocity

  • It has a very cool and easy to use recognition function called impressions. Instead of a simple instant message or email saying thank you, you can offer an impression saying thanks that can be categorized and made public the rest of the company when they access Paylocity. It's just a cool function that spreads thanks and engagement across the organization with little cost and effort.
  • The self service portal for employees is easy to use as well. If you need to access vacation accrual and balances, PTO requests, pay check stubs, pay information, need to change your address or name, etc. it's very easy to find and navigate. You don't need to dig or click everywhere.
  • The journal entry function is useful too for 1:1 meetings or check in meetings for manages and their direct reports. It gives an easy module to record notes, discuss topics, attach documents, or make notes of items that need to be followed up on. Not everyone here uses it, but it does help organize meetings and keep them on track.
Anonymous | TrustRadius Reviewer

syncHR

  • Automated retroactive change processing and mid-period rate changes – completely automated with no manual intervention needed - If you ever need to give someone a merit increase and make it retroactive or if an employee is entitled to enroll in health benefits on their first day employment but has 30 days to enroll, syncHR will automatically handles these retro changes.
  • A single application designed from the ground up that gives equal weight to HR, payroll, and benefit functions - syncHR is designed as a true unified solution with no back-end mainframes or separate front-ends vs backends. Everything is processed real-time in the cloud which has eliminated all discrepancies.
  • Customer Service - syncHR provides a designated account manager as your single point of contact. Since the The StaffWell Group is a 24/7 business, I needed a company that was available when I needed them. syncHR delivered with 24/7 emergency support.
  • Event-driven employee self service - Other systems we have used rely on employees to make the correct choices as to what is required when completing an employee initiated transaction. With syncHR, the system always directs the employee to the next step reducing both errors and calls to our support staff. I believe this is also the reason why we had a 40% increase in the adoption of ESS.
  • Dynamic Security & Workflows - syncHR has no static pages which allows security and workflows to be updated automatically whenever a change is made. This has virtually eliminated the time and effort required from HR to manually update workflows to the correct personnel.
Anonymous | TrustRadius Reviewer

Cons

Paylocity

  • The customer service is a joke. Our account manager is slow to respond and often gives wrong or incomplete answers.
  • The tax department is incredibly slow and disorganized, which has resulted in late penalties and errors on our filings.
  • You cannot contact any department without going through your account manager, which if you have a bad one like we do, means you often get roadblocked in getting your issues resolved.
  • There is no sense of urgency or accountability in customer service.
  • You are expected to largely self-serve. Often when you reach out for help, the customer care rep doesn't know any more about the system than you do.
Anonymous | TrustRadius Reviewer

syncHR

  • Learning Management System- syncHR currently does not offer an LMS system. They only track and report training dates, licenses and certifications.
  • Although syncHR is a global solution it is somewhat limited to tracking employee headcount, HR documents, paperless on boarding and benefit information. There is no international payroll option like the one they provide for domestic employees. Although the system can handle multiple languages and currencies, I would like to see a global payroll option.
  • Succession Planning - syncHR provides little functionality for succession planning. The system can track budgets vs actuals, goals and ratings but does not offer a true succession planning module
Anonymous | TrustRadius Reviewer

Pricing Details

Paylocity

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$2 Per Employee Per Month

Paylocity Editions & Modules

Edition
Paylocity$2.001
  1. Per Employee Per Month
Additional Pricing Details

syncHR

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Required
Varies

Starting Price

$0 Per User per Month

syncHR Editions & Modules

Edition
syncHR v5.9Varies1
  1. Per User per Month
Additional Pricing Details
SyncHR charges a one-time implementation fee plus a PEPM fee. All charges are based on employer size and complexity.

Likelihood to Renew

Paylocity

Paylocity 9.2
Based on 6 answers
The transition from my old provider to Paylocity was virtually painless. I always felt well supported by my account rep. I would use Paylocity again, but I'm not in a position to change providers at my current company right now.
Anonymous | TrustRadius Reviewer

syncHR

No score
No answers yet
No answers on this topic

Usability

Paylocity

Paylocity 8.0
Based on 3 answers
Paylocity provides a friendly user experience with large icons on the web interface to allow ease of use. There has hardly ever been an outage on the website; the uptime is superb! Our employees provide positive feedback on their experience with using Paylocity as their time, benefits, and payroll provider.
Kirk Lewis | TrustRadius Reviewer

syncHR

syncHR 10.0
Based on 1 answer
Overall the system is very easy to navigate but more importantly my employees find it so easy to use. The percentage of employees who now use ESS went up by 40%
Anonymous | TrustRadius Reviewer

Reliability and Availability

Paylocity

Paylocity 9.0
Based on 2 answers
Solid network - down for upgrades at late hours during the weekend when I am definitely not in the system to use it. Even if I was, they provide excellent advance notice.
Anonymous | TrustRadius Reviewer

syncHR

No score
No answers yet
No answers on this topic

Performance

Paylocity

Paylocity 5.0
Based on 2 answers
It's so manual, not automated or intuitive.
Bonny O'Neill | TrustRadius Reviewer

syncHR

No score
No answers yet
No answers on this topic

Support Rating

Paylocity

Paylocity 3.8
Based on 29 answers
Support for basic questions is great. If I run into something while doing a payroll, first level support is quick and always has the answer.Anything beyond that is non existent. We have not been able to speak with our dedicated account rep for months. We leave messages or are promised that he will call us right back, but he never does. We have some serious tax issues right now and I cannot even get to a supervisor or tax professional and this is truly something beyond first level support capabilities.During our initial setup we provided them with spreadsheets so they could import our employee info. They did that and everything was reviewed and yet later we found employees with info that had just been changed (like social security numbers) and some employees had to amend income tax returns. We have had tax deposits filed late and received penalties. They got them waived but we had to use our "one time exemption" for something they caused.
Anonymous | TrustRadius Reviewer

syncHR

syncHR 9.0
Based on 2 answers
Whenever we need support our designated account manager is there to provide answers for us. If she doesn't have or know the answer, additional support is provided via a service matter expert in that field. Support hours are 24/7
Anonymous | TrustRadius Reviewer

Online Training

Paylocity

Paylocity 10.0
Based on 1 answer
very knowledgeable presenters for their webinars and very user friendly; you can learn at your own pace
Yolanda Dunleavy | TrustRadius Reviewer

syncHR

syncHR 10.0
Based on 1 answer
Training was very well done and thorough
Anonymous | TrustRadius Reviewer

Implementation Rating

Paylocity

Paylocity 10.0
Based on 2 answers
The Implementation team members are very knowledgeable in their field and made this such an easier process
Yolanda Dunleavy | TrustRadius Reviewer

syncHR

syncHR 9.0
Based on 2 answers
During the first few weeks of implementation it is important to have all key members participate in meetings. Finance, HR, Payroll and Benefits should be involved from the early stages to ensure that the solution is designed to meet your specific requirements. Since syncHR personalizes their solution for each company a few wrong steps early on regarding the design we wanted caused us to spend extra time later. The more info you provide syncHR upfront the better they can take all of your rules and needs into account from day one. In our case, finance did not get involved right away and therefore some of the items that we needed for our GL needed to be re-done. SyncHR was very accommodating though as they spent extra time with us to update some of the allocations so that finance got what they needed
Anonymous | TrustRadius Reviewer

Alternatives Considered

Paylocity

ADP software is old, outdated and extremely problematic (glitches, crashes, freezes). The biggest issue we had with ADP was the wasted time trying to fix these issues (3-4 a week). We would spend hours on phone, writing emails, following up for things that should just WORK. Paylocity doesn't not have these issues so we can use the software for what its for and move on with more important tasks. This is a huge value to process since our turnover is high in out industry.
Suzy Vera, MBA | TrustRadius Reviewer

syncHR

As I mentioned I have used UltiPro, ADP, Ceridian as well as several others and none of them seem to offer half of the functionality and service that syncHR provides. Although we had some problems from time to time, I hold companies in high regard by how they resolve these problems. It's a comfort knowing that my HCM provider truly cares about me and my business so if for no other reason than this, I feel syncHR is far and away the best system I have used. The system works as advertised which is all I could ask for
Anonymous | TrustRadius Reviewer

Return on Investment

Paylocity

  • The robust reporting has allowed us to analyze our workforce in a way prior systems could not. We used the data to update our pay structures and reduce turnover.
  • The performance management system has dramatically improved our processes over decentralized paper methods. This improvement leads to higher engagement and therefore a more productive workforce.
  • The ability to link with business partners, such as our CPA, allows them to access they information they need to help advise us more efficiently.
Jason Magill | TrustRadius Reviewer

syncHR

  • Due to complexity of our payroll, it would typically take us almost 3 full days to verify hours and perform retro changes before actually running payroll. With so many retroactive changes and manual calculations it was a time consuming and error prone process. With syncHR, the accuracy of payroll has increased tremendously and the amount of time we now spend preparing to process payroll decreased to less than 4 hours per week. All approved time seamlessly moves from the T&A module into payroll and all retro transactions are automatically processed.
  • When I initially selected syncHR I was a little hesitant because I never heard of them before and was concerned about their viability as a company and customer service. Several years later I'm happy to say that syncHR has provided better support than any of the better know competitors ever did.
  • Although no system is ever perfect, overall syncHR has exceeded most of my expectations. The sales and implementation process was wonderful, the salesperson was responsive and did not oversell what the system could do.
  • Training & Implementation - syncHR spent a considerable amount of time learning my business rules in order to build the system to meet my requirements. Training was provided on all aspects of the system until my team felt comfortable enough to handle things on their own. I never felt as though we had a set number of hours of training or that our questions, no matter how redundant or simple were a bother to them.
Anonymous | TrustRadius Reviewer

Screenshots

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