Likelihood to Recommend As mentioned, Paylocity is great as a payroll service for getting employees paid and also for them to get information using their self-service. Definitely could be improvements in the ATS/recruiting piece of the plaform. Paylocity is a payroll first platform and recruiting is an add-on, so the functionality is not as good as it is with stand-along ATS.
Read full review Recruiting new personnel is always a challenge, since making the right decision is not always an easy task, but with Cyber Recruiter the process is easier since it has an ideal, intuitive platform with great customization power to acquire the right person. In addition, this system has effective automation to reduce human errors.
Read full review Pros Customer Service is always helpful with little wait time. Always improving; for example, the recent change to processing payroll. So much easier. Onboarding makes it simple and the fact that the company can personalize the messaging to new hires allows us to make it more personalized. Having an assigned account manager regardless of company size is definitely a plus. Read full review The good thing about Cyber Recruiter is that it has a good database, plus I can get back in touch with applicants I've talked to before. Cyber Recruiter takes care of the selection process from start to finish, this function allows us to trust that the choice will be the right one. Anyone who wants to apply can do so quickly. Read full review Cons Functionality of the Mobile App needs to match web portal. i.e. Employees unable to access self-appraisals for annual performance reviews on the app. Employees will have to use their browsers on the phone to access. Also, Employees are unable to adjust their State and Federal Tax withholdings via the App. They need to log into via their browsers. Would like to see easier accessibility to establishing APIs (Application Programming Interface) from Paylocity to my own IT department. Attempted to do this and there was a PEPM (per employee per month) charge for this integration. Don't mind paying an initial set up but after that a PEPM seems a little steep. Be a better value-added partner with your clients in solving business problems. Huge area of opportunity and more than willing to discuss further with you. Auto Assignment of Expense Management Rules. Currently have to refresh the Expense Management rules to ensure that all employees are part of it. This should be able to be automated much in the same way Attendance policies are managed for various employee populations. Read full review One thing that would be really helpful is for Cyber to accept .pdf formats of resumes. Many candidates now have their resume as a pdf, not word, and it is a shame that I have to copy and paste their resume into their system, which ruins the candidates' formatted resume. If anything that is the big thing that could use a change: Cyber should accept both word docs and .pdfs Sometimes Cyber gets a bit slow when I try saving a note, or send an email through Cyber. It is not often, and it does eventually go through in the end. I did check to see if it was the internet but everything else was running just fine, so I know it is Cyber when it happens. It gets stressful at times when you have a bunch of things to do in the day through Cyber, and it is acting very slow. Read full review Likelihood to Renew We have had many issues with the way our platform was set up at implementation that still continue to plague us. In addition, our benefits, in particular our FSA, have been mis-managed causing a balance due from an employee (and also a lot of work for our accounting and HR team, as well as stress for the employee). Our service rep continues to answer incorrectly on many fronts (original response is usually check out this paylocity article, vs. helping) and recently our COBRA management was mishandled (not adding Dental to a person on Cobra who had requested it). So- all in all...we are not particularly happy w/ Paylocity
Read full review It is a product that we will not stop using, since we cannot go back to the past and carry out the selection processes of new personnel manually, with Visibility Software Cyber Recruiter it is an automatic process that generates results in a short time.
Read full review Usability Overall, in my experience, Paylocity has been easy to use for both staff and administrators. First, the staff has an application and inputting Paid Time Off is easy to do. I then get an alert on my app and I am able to approve it on the spot from my app that gives me access as an employee and an administrator without having to use multiple apps or logins. As an administrator I think the portal is easy to use, Paylocity did a great job showing me tools and rolling out training classes before rollout.
Read full review It is a software that is integrated into our marketing department, and although it is frequently used in the Human Resources department, we also use it, since we work together to choose the most qualified personnel, it is a simple and really intuitive system to use. .
Read full review Reliability and Availability there are frequent issues with the recruiting module not fully working and there is no rush from paylocity to fix it
Read full review Performance pages load in an acceptable amount of time, reports come back quickly, but integration is very complicated and hasn't been possible
Read full review Support Rating Everyone wants immediate assistance. Awaiting a response from an email only to ask 2-3 more questions is time consuming. Within the first six months of setup, I would rather respond back to the instructors who provided me the training in each category of my contract.
Read full review Online Training The training was live online, but was with a group of other companies. We did not receive any personalized training with our team. Whenever we would ask for training, we would be sent a peak article link or a video. It felt like the reps we dealt with didn't know the answer to the questions.
Read full review Implementation Rating I had gone through an implementation process of another HR platform (Paycom) in my previous job and was traumatized, it was painful. I was surprised how easy and fast it was with Paylocity, the team was very helpful and set us up for success
Read full review Alternatives Considered Paylocity is so much better than ADP and
Paychex Flex . These platforms are much more difficult to navigate and do not even come close with providing things like Community. Their systems are more confusing then Paylocity and there is not as many modules to explore and implement.
Paychex Flex does not offer nearly as many modules or tools and is very basic. While it gets the basic job done, we like to include more detailed information in our system and that system just did not allow us too.
Read full review Our decision came down to ease of use, the software offered a lot of neat features we were searching for and was user friendly
Read full review Contract Terms and Pricing Model Include more services in the packages they offer.
Read full review Scalability You have an account manager assigned to you on a daily basis but that person is barely available to you
Read full review Professional Services Support is quick and proffessional
Read full review Return on Investment We are able to get much better payroll data for our accounting needs. Much less time spent on doing payroll. Better recordkeeping of our employee's information and documents. Less errors. Cost is much more than we were spending, but it is worth it. Read full review Although Cyber Recruiter is said to be expensive software in the Human Resources department, there is no denying that good profits have been made by acquiring new staff. It is a very scalable software with advantages that are made known to us day by day, the system improves our workflow and increases correct decision-making. Read full review ScreenShots