Paylocity provides 24/7 access to your online payroll and human resource data management. Paylocity offers highly customizable payroll functionality, as well as HR, benefits administration, and time and talent management programs.
We evaluated Paychex as a payroll provider but we felt like Paylocity had more to offer overall. Paylocity's payroll and HR modules are superior and their customer service has always been helpful and we felt too much pressure from Paychex to sign up for their products or …
Paylocity was already a company used for processing payroll when I was hired. I have worked with other payroll companies in the past that were not as easy to navigate or provide a help tool that can be utilize to get question to issue or help with finding a report to print in …
We were with Paychecks for a while but then they decided they could not handle our unique payroll calendar and were going to force us to change. The owner was not happy with that. We haven't looked back.
Those are the companies I've used in the past. I wasn't working at CNOB when Paylocity was chosen. But Paylocity is 1000 times superior to the two programs I used in the past! There are no secret codes for deductions or earnings; payroll registers are easy to read, and it's …
We had Paychex for many years. While we weren't completely unhappy with them, we made the switch to Paylocity for many reasons. Paylocity was able to offer us one platform for time & labor and payroll. In addition, we saved over $10k per year after making the switch. With …
Overall, Paylocity stacks up well to competitors as it has many capabilities, is operating properly most of the time, and has been in use for years (allowing for time to build custom reports, etc. for our company). Paylocity does seem like it would work best in a state with …
Paylocity was more cost effective. Paylocity was also significantly more attentive to our needs. We did not need a lot of what ADP had to offer, we just needed attention. ADP also has a very clucnky service team (i.e. so many different teams) whereas Paylocity feels more …
We honestly had a program that only kept track of our Demographics, salaries, etc. then all of our Payroll was done on paper with paper leave slips etc. When I saw Paylocity, I was very excited about how easy it is/would be to use. [...] Our Paylocity rep that I spoke to was …
We previously used Zenefits and they had horrible customer service. Prior to signing up with Paylocity, I checked references and reviews and Paylocity ranked high with customer service. I can say, without hesitation, that the customer service with Paylocity is the best I have …
QuickBooks payroll processing is easy. The difference is the tax reporting. With QB you have to manually process each report, check for errors and then print them and submit them yourself and process the tax payments manually. With Paylocity they handle the entire process …
I think Paylocity is a more rudimentary HRIS system than UKG. There are pros and cons to each. I have found that Paylocity is great for the employee facing pieces. It makes it easy for the employee to make changes themselves through the self service features. The one thing I …
Paylocity works well for our organization. Ease of use for our managers and employees is very important. Makes it easier for us in HR to manage. Time and attendance works very well. Efficient and effective. Payroll runs very smoothly. We appreciate the performance and compensation module for tracking employees performance, journals and getting feedback and annual compensation.
A candidate being able to save progress on their application is really a must as they can't leave and come back to their application without having to restart, i.e. if they need to get a phone number for a reference for example.
Could use more room in entering the job for internal notes.
Quirky when doing cut and paste of job details that leaves spaces that aren't in the document being pasted.
We have had many issues with the way our platform was set up at implementation that still continue to plague us. In addition, our benefits, in particular our FSA, have been mis-managed causing a balance due from an employee (and also a lot of work for our accounting and HR team, as well as stress for the employee). Our service rep continues to answer incorrectly on many fronts (original response is usually check out this paylocity article, vs. helping) and recently our COBRA management was mishandled (not adding Dental to a person on Cobra who had requested it). So- all in all...we are not particularly happy w/ Paylocity
Overall, in my experience, Paylocity has been easy to use for both staff and administrators. First, the staff has an application and inputting Paid Time Off is easy to do. I then get an alert on my app and I am able to approve it on the spot from my app that gives me access as an employee and an administrator without having to use multiple apps or logins. As an administrator I think the portal is easy to use, Paylocity did a great job showing me tools and rolling out training classes before rollout.
Paylocity support is always available and I never have to wait endlessly on hold. If our dedicated account manage is not available, there is an entire team assigned to our account. Every one of them is knowledgeable about our organization and Paylocity's process.
Everyone wants immediate assistance. Awaiting a response from an email only to ask 2-3 more questions is time consuming. Within the first six months of setup, I would rather respond back to the instructors who provided me the training in each category of my contract.
The training was live online, but was with a group of other companies. We did not receive any personalized training with our team. Whenever we would ask for training, we would be sent a peak article link or a video. It felt like the reps we dealt with didn't know the answer to the questions.
I had gone through an implementation process of another HR platform (Paycom) in my previous job and was traumatized, it was painful. I was surprised how easy and fast it was with Paylocity, the team was very helpful and set us up for success
We honestly had a program that only kept track of our Demographics, salaries, etc. then all of our Payroll was done on paper with paper leave slips etc. When I saw Paylocity, I was very excited about how easy it is/would be to use. [...] Our Paylocity rep that I spoke to was super GREAT in the explanation of Paylocity and I didn't even shop around much.
Definitely more consistent processes. Everything is very user friendly and it reduces the amount of time it has taken us in the past before we started using Paylocity. Everything flows super smoothly.
We have an improved retention since we have used Paylocity. Before hand, many employees thought it was difficult to find anything like tax forms, pay stubs, benefit elections, etc. when we used other platforms before we implemented our data into Paylocity.
Costs have been reduced and the decision-making process has improved and got quicker. Before Paylocity, it would take at least a week to get a salary increase approved, or a job title change approved. Now, it take less than a day and is super easy.
