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Based on 73 reviews and ratings
Likelihood to Recommend
Paypal Payments is superb for sites with a single product, a few products, or a donation. It also works well for e-commerce shopping carts where you have a small to medium amount of items. Paypal Payments usually handles the one-time payment of the shopping cart, then directs you back to the merchant's site. This also puts the burden of a secure transaction SSL on Paypal, rather than your own website. If a commerce site is much bigger, or requires many items and/or selections, it may be more advantageous to look at some other options that would handle the payments "on site." This set up would require a site to be tightly secured, as credit card info would be transmitted on the merchant site.
- Paypal Payments does a great job of interfacing with a website. If you have one product or item for purchase, it's easy to have the site create the code for a payment button. In other cases, we have integrated WooCommerce with Paypal so the entire shopping cart transaction can be simply handled by Paypal Payments.
- Once a transaction is completed, it often ends up in your Paypal account immediately. From there, you can transfer the funds to your account (usually 1 or 2 business days). As many businesses take Paypal as payment these days, you can use those funds for your own business purposes if you would like.
- The fraud protection of Paypal Payments is worth noting. If a transaction seems unusual, a hold may be put on the transaction until the funds clear. This doesn't happen often. In addition, Paypal does provide phone support if a transaction turns out to be fraudulent.
- API functionality setup is tricky without a developer
- Integration with additional sources for enhanced marketing capabilities
Based on 1 answer
It's just a normal support like any other support you could expect. I don't usually need help because I am pretty tech savvy and I do enough research when I have a problem that I can usually troubleshoot for myself.
I have also tried Square Invoicing and QuickBooks Online to try and integrate customer databases, automated invoicing, and accounts payable/receivable, but it's almost too complicated for a simple, often part-time sole proprietor business.
Return on Investment
- Customers are more likely to pay the bill they can easily charge online
- Customers are more likely to remember to pay the bill they see in an email
- I can follow up with a simple reminder email