What users are saying about

PayPal Payments

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73 Ratings

PayPal Payments

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>
73 Ratings
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Score 8.2 out of 101

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Likelihood to Recommend

PayPal Payments

Paypal Payments is superb for sites with a single product, a few products, or a donation. It also works well for e-commerce shopping carts where you have a small to medium amount of items. Paypal Payments usually handles the one-time payment of the shopping cart, then directs you back to the merchant's site. This also puts the burden of a secure transaction SSL on Paypal, rather than your own website. If a commerce site is much bigger, or requires many items and/or selections, it may be more advantageous to look at some other options that would handle the payments "on site." This set up would require a site to be tightly secured, as credit card info would be transmitted on the merchant site.
Tim Vahsholtz profile photo

Pros

  • Paypal Payments does a great job of interfacing with a website. If you have one product or item for purchase, it's easy to have the site create the code for a payment button. In other cases, we have integrated WooCommerce with Paypal so the entire shopping cart transaction can be simply handled by Paypal Payments.
  • Once a transaction is completed, it often ends up in your Paypal account immediately. From there, you can transfer the funds to your account (usually 1 or 2 business days). As many businesses take Paypal as payment these days, you can use those funds for your own business purposes if you would like.
  • The fraud protection of Paypal Payments is worth noting. If a transaction seems unusual, a hold may be put on the transaction until the funds clear. This doesn't happen often. In addition, Paypal does provide phone support if a transaction turns out to be fraudulent.
Tim Vahsholtz profile photo

Cons

  • API functionality setup is tricky without a developer
  • Integration with additional sources for enhanced marketing capabilities
Victoria Smith profile photo

Support

PayPal Payments8.0
Based on 1 answer
It's just a normal support like any other support you could expect. I don't usually need help because I am pretty tech savvy and I do enough research when I have a problem that I can usually troubleshoot for myself.
Mandy Cramer profile photo

Alternatives Considered

I have also tried Square Invoicing and QuickBooks Online to try and integrate customer databases, automated invoicing, and accounts payable/receivable, but it's almost too complicated for a simple, often part-time sole proprietor business.
Marissa Artman profile photo

Return on Investment

  • Customers are more likely to pay the bill they can easily charge online
  • Customers are more likely to remember to pay the bill they see in an email
  • I can follow up with a simple reminder email
Marissa Artman profile photo

Pricing Details

PayPal Payments

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Additional Pricing Details