Google Pay vs. PayPal Payments Pro

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Google Pay
Score 8.2 out of 10
N/A
Google Pay (including Google Pay Send, formerly Google Wallet) is a payment processing solution from Google.N/A
PayPal Payments Pro
Score 8.3 out of 10
N/A
PayPal Payments Pro is an enterprise-class ecommerce payment solution, that provides payment processing security to build a professional-grade ecommerce site. It can be configured to meet business needs and works across devices. Users can tap into over 390 million active customer accounts around the globe.
$0.02
per transaction
Pricing
Google PayPayPal Payments Pro
Editions & Modules
No answers on this topic
QR code Transactions
1.90% + fixed fee
per transaction
Charity Transactions
2.20% + fixed fee
per transaction
Commercial Transactions - In-Store
2.70% + fixed fee
per transaction
Commercial Transactions - Online
2.90% + fixed fee
per transaction
PayPal's pay later offers
2.90% + fixed fee
per transaction
Venmo
2.90% + fixed fee
per transaction
Offerings
Pricing Offerings
Google PayPayPal Payments Pro
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Google PayPayPal Payments Pro
Considered Both Products
Google Pay
Chose Google Pay
GooglePay appears similar but the seller charges no commission. On the downside, there is also no payment protection. So if a transaction goes wrong and it is paid directly from a bank account or via a debit card then you have no buyer protection. This is a significant risk …
Chose Google Pay
I was not a part of the discussion to implement Google Pay into our store, but I am definitely an advocate. Amazon Pay was used sparingly but still a helpful option; I believe that Google Pay is more widespread and simpler to use. I would be interested to see how payment …
Chose Google Pay
We've used PayPal for business in the past and it can sometimes be a little problematic locating where everything is. Google Pay (formerly known as Google Wallet)'s interface is so smooth that we only need to look in a tab or two to glean important information or catalog an …
Chose Google Pay
Google Pay is almost supported with every shopping website whereas Amazon Pay only supports Amazon and you need to first add funds to your Amazon Pay wallet. With Google Pay, you just need to input your UPI in and the rest of the gateway handles it for you by redirecting you to …
Chose Google Pay
There are many alternative products on the market that function similarly to Google Pay. I think the closest competitor I've used would be Apple Pay, but there are other products like Venmo and Zelle that are somewhat similar. I think Google Pay is at least as good, if not …
Chose Google Pay
I think Google Pay is roughly comparable to the above products. That said, Google Pay came onto the market much later than things like PayPal, Apple Pay, Venmo, and other peer to peer wallet apps, so it is easy to see why people already have preferences for other apps. My …
Chose Google Pay
  • Currently I'm using all of these apps including Phone Pe. But mostly using Google Pay its just because of its performance.
  • Comparing to these other apps, Google Pay have the best user interface and user experience, it is the main reason that I'm using Google Pay more than other …
Chose Google Pay
Paytm and Amazon Pay are also good application but you know everyone have blind trust on Google services because of their free and secure services. Just tap and pay direct from your bank accounts making these app so easy and beautiful. No doubt Google apps UI's are always …
Chose Google Pay
I like PayPal because I can use the money instantly with my debit card, something I don't see Google Wallet offering. I like Google Wallet because everything I do online somehow seamlessly work with Google and it would be great if I could use this exclusively.
PayPal Payments Pro
Chose PayPal Payments Pro
I don't think there's really any competition here. There's Venmo (also owned by PayPal) who is now offering business accounts, but it still isn't quite the same.

The closest thing in terms of ease of use would be Apple Pay or Google Pay (and there are a handful of others out …
Chose PayPal Payments Pro
They are both great but the reputation of Paypal Payments Pro which has been around a lot longer is a significate difference when dealing with vendors. Paypal Payments Pro is a well respected name and known for making monetary transaction safe and secure . This gives us …
Chose PayPal Payments Pro
From my personal experience, PayPal Payments is by far the easiest to implement and better supported and documented. Other options are either over complicated or too expensive.
Chose PayPal Payments Pro
PayPal is much easier to use and it gave me options to pay through PayPal directly when doing online purchases. Costs were also more advantageous as I wouldn't have large amounts of money to transfer.
Chose PayPal Payments Pro
PayPal Payments, at the end of the day, was an easy sell to management and an auto integration with our eCommerce software. We already informally accepted PayPal for international customers to reduce risk, and taking it a step further was an easy next step. It was a one or …
Chose PayPal Payments Pro
PayPal Payments is probably my favorite payment app because it is the most intuitive, it is easy to use, and it is also one of the longest standing apps which has given ample time to become familiar with it and ensure that it works well. It allows employees to designate one …
Top Pros
Top Cons
Best Alternatives
Google PayPayPal Payments Pro
Small Businesses
Apple Pay
Apple Pay
Score 9.0 out of 10
Apple Pay
Apple Pay
Score 9.0 out of 10
Medium-sized Companies
Apple Pay
Apple Pay
Score 9.0 out of 10
Apple Pay
Apple Pay
Score 9.0 out of 10
Enterprises
Adyen
Adyen
Score 8.8 out of 10
Adyen
Adyen
Score 8.8 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Google PayPayPal Payments Pro
Likelihood to Recommend
9.0
(21 ratings)
8.2
(73 ratings)
Support Rating
6.9
(2 ratings)
2.3
(9 ratings)
User Testimonials
Google PayPayPal Payments Pro
Likelihood to Recommend
Google
I have only scratched the surface of Google Pay's capabilities because we do not have a physical store. I believe the benefits would increase for locations where smartphone payment is already underway in physical stores that also do online sales. If your business deals with very little foot traffic or does not offer a variety of payment choices, do more research before adding Google Pay as an option — Google Pay is an eager competitor to Apple Pay, and therefore offers businesses opportunities to run promotions and other incentives to adopt Google Pay currently, so it still may be worthwhile to smaller businesses. Google Pay is about to implement a banking option, which will likely add to the number of users and therefore excited customers with Google Pay to spend with you. The web implementation seems simple and should be a good addition to websites where multiple payment types are available.
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PayPal
Paypal is great for personal payments as well as business payments for ecommerce of for paying monthly memberships. It is a user friendly software that needs little expertise to get used to. For larger payments, the fees become high therefore it is more suitable for payments of upto few hundred dollars.
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Pros
Google
  • They provide good rewards like cash back offers and gift vouchers.
  • Easy to pay by scanning the QR code.
  • Help us to find best recharges for our mobile.
  • Easy to pay electricity bill.
  • Will notify us if our validity expires on recharges.
  • Self money transfer, we can transfer money to other account if both the accounts are linked with Google Pay.
  • We can check balance by enter the UPI Pin.
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PayPal
  • PayPal offers me the option of converting my currency deposited in my account to another currency, so I can complete all kinds of payments and send money to employees who are in another country for business reasons.
  • The mobile phone application is too fast, I can make payments to my employees in a matter of seconds without having to wait for the web version to load.
  • Scheduled payments are great. PayPal allows me to add a list of contacts to my PayPal Business account, and after adding the contacts, I can schedule payments for a specific day and time. It's easier to make automated payroll payments with PayPal.
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Cons
Google
  • It would be helpful if Google Pay could sync with things like Apple Pay so that saved payment methods can be automatically imported
  • There are certain times when Google Pay grants offers for cash back at merchants but the transfer time on the cash back is something like 30 days, which is a long time to wait
  • Google Pay could also integrate with other credit card and bank apps to add stored payment methods from there
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PayPal
  • Sometimes the UX flow would not deliver the customer back to our site, leaving orders in limbo "Pre-approved" status. The customer would call days later asking why we hadn't shipped it.
  • The PayPal logo on the checkout page can be kind of large and obtrusive.
  • They mention new features and programs on their login page, but it's hard to find any details on them deeper in the software.
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Support Rating
Google
I have had no direct experience with the Customer Support team for google pay. I never faced any issues or problems. I heard from other friends and colleagues that the customer service is great. This method of payment is now more and more being used as it is more secure and also at the same time fast and easy.
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PayPal
Customer service representatives were unable to explain why customer in Australia were unable to make payments using our link. It turned out that customers in Australia must create an account. PayPal's user interface did not reveal this to our customers in Australia. There was plenty about this issue appearing in online forums and PayPal customer service couldn't explain this. This change in PayPal's usability happened between April and May of 2021 and was done without notice to vendors (like us).
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Alternatives Considered
Google
GooglePay appears similar but the seller charges no commission. On the downside, there is also no payment protection. So if a transaction goes wrong and it is paid directly from a bank account or via a debit card then you have no buyer protection. This is a significant risk when using GooglePay. PayPal has its own buyer protection.
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PayPal
I don't think there's really any competition here. There's Venmo (also owned by PayPal) who is now offering business accounts, but it still isn't quite the same. The closest thing in terms of ease of use would be Apple Pay or Google Pay (and there are a handful of others out there, but we offer Apple and Google Pay). As a business, I prefer Apple or Google Pay to PayPal Payments, but we offer either Google or Apple Pay, PayPal, and credit card options and PayPal is always right up there with credit cards. I don't foresee us ever getting rid of PayPal Payments as an option, but we do try to only offer it on request for higher ticket items or high dollar installment purchases.
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Return on Investment
Google
  • Google Pay (formerly known as Google Wallet) organizes spending and makes recommendations--all around grouped conversations
  • Improves risk mitigation and ensures safety and account health of our vendors
  • Increased efficiency and pushes payments through at a faster rate
  • Provides work-life balance when fiscal deadlines slowly approach
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PayPal
  • Our daily revenue has been increased when started PayPal Payments as the payment gateway.
  • Refund rate and recurring revenue is stable and disputes are handled properly.
  • Forex Fluctuations is controlled and solved the buying experience for few users.
  • Solved problem for different currencies and retained our users.
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