What users are saying about
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Top Rated
282 Ratings
6 Ratings
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Score 9.5 out of 100

Xactly Incent

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Top Rated
282 Ratings
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Score 8.1 out of 100

Feature Set Ratings

    Analytics and Reporting

    PayScale MarketPay

    Feature Set Not Supported
    N/A
    9.1

    Xactly Incent

    91%
    Xactly Incent ranks higher in 7/7 features

    Personalized dashboards

    N/A
    0 Ratings
    9.2
    92%
    3 Ratings

    Color-coded scorecards

    N/A
    0 Ratings
    8.0
    80%
    1 Rating

    KPIs

    N/A
    0 Ratings
    8.4
    84%
    2 Ratings

    Key Performance Indicator setting

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Benchmarking with external data

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Revenue Forecasting

    N/A
    0 Ratings
    8.0
    80%
    1 Rating

    Pipeline Analytics

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Sales ICM

    PayScale MarketPay

    Feature Set Not Supported
    N/A
    8.2

    Xactly Incent

    82%
    Xactly Incent ranks higher in 8/8 features

    Sales compensation plan creation

    N/A
    0 Ratings
    8.9
    89%
    3 Ratings

    Complex sales crediting

    N/A
    0 Ratings
    8.8
    88%
    2 Ratings

    Sales compensation process automation

    N/A
    0 Ratings
    8.8
    88%
    2 Ratings

    Incentive auditing/regulation compliance

    N/A
    0 Ratings
    7.1
    71%
    2 Ratings

    Sales compensation dashboards & forecasting

    N/A
    0 Ratings
    8.9
    89%
    3 Ratings

    Incentive modeling

    N/A
    0 Ratings
    8.2
    82%
    2 Ratings

    Agile incentive strategy

    N/A
    0 Ratings
    7.3
    73%
    1 Rating

    ICM mobile visibility

    N/A
    0 Ratings
    7.3
    73%
    1 Rating

    Sales Gamification

    PayScale MarketPay

    Feature Set Not Supported
    N/A
    8.6

    Xactly Incent

    86%
    Xactly Incent ranks higher in 6/6 features

    Sales rep view

    N/A
    0 Ratings
    8.4
    84%
    2 Ratings

    Mobile game functionality

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Game notifications & updates

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Sales game integration to Salesforce

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Sales performance reporting

    N/A
    0 Ratings
    8.4
    84%
    2 Ratings

    TV streaming

    N/A
    0 Ratings
    5.0
    50%
    1 Rating

    Attribute Ratings

    • PayScale MarketPay is rated higher in 1 area: Support Rating
    • PayScale MarketPay and Xactly Incent are tied in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    8.0

    PayScale MarketPay

    80%
    1 Rating
    8.0

    Xactly Incent

    80%
    190 Ratings

    Likelihood to Renew

    PayScale MarketPay

    N/A
    0 Ratings
    9.1

    Xactly Incent

    91%
    34 Ratings

    Usability

    PayScale MarketPay

    N/A
    0 Ratings
    8.9

    Xactly Incent

    89%
    15 Ratings

    Availability

    PayScale MarketPay

    N/A
    0 Ratings
    9.7

    Xactly Incent

    97%
    9 Ratings

    Performance

    PayScale MarketPay

    N/A
    0 Ratings
    9.4

    Xactly Incent

    94%
    11 Ratings

    Support Rating

    10.0

    PayScale MarketPay

    100%
    1 Rating
    6.5

    Xactly Incent

    65%
    20 Ratings

    In-Person Training

    PayScale MarketPay

    N/A
    0 Ratings
    9.0

    Xactly Incent

    90%
    6 Ratings

    Online Training

    PayScale MarketPay

    N/A
    0 Ratings
    8.0

    Xactly Incent

    80%
    5 Ratings

    Implementation Rating

    PayScale MarketPay

    N/A
    0 Ratings
    8.3

    Xactly Incent

    83%
    15 Ratings

    Product Scalability

    PayScale MarketPay

    N/A
    0 Ratings
    9.8

    Xactly Incent

    98%
    7 Ratings

    Likelihood to Recommend

    PayScale MarketPay

    If you have someone in your organization well-versed in compensation and compensation analysis, PS MP is a great fit and they will be able to onboard and leverage it very quickly. Moreover, if you have roles within your organization that are fairly standard and akin to similar roles in other organizations, you will get a lot out of the majority of matches that PS MP suggests. However, if you've made your roles a little bit more nuanced or "outside of the box" you may have difficulty finding a sufficient match and have to make concessions. If you are in a region where PS MP might not provide enough data, you may need to do a bit of extra leg-work and analysis on your own to settle on where your pay ranges and the like should be. Given the cost of PS MP, it's worth considering based on your workforce and your commitment to compensation analysis and the conversations around it whether it's truly going to provide adequate ROI.
    Matt LeMaire, B.A., M.A. | TrustRadius Reviewer

    Xactly Incent

    Xactly Incent works best for a business that calculates compensation on a monthly and/or quarterly cadence. They'll do a great job of making the weekly or bi-weekly cadence work, but it will still feel like you're operating outside what the system is meant to do.
    Anonymous | TrustRadius Reviewer

    Pros

    PayScale MarketPay

    • Detailed view of the market rates for roles within the organization provides the ability to pay our employees at our chosen rate with confidence.
    • Updated data to ensure that we are keeping pace--you're not stuck with outdated data that some annual salary surveys provide.
    • The market available for analysis are robust, and we're not simply looking at a single city, region, or country. You can usually get as grand or as granular as you like in reviewing available data.
    Matt LeMaire, B.A., M.A. | TrustRadius Reviewer

    Xactly Incent

    • Incent is very user friendly. It is easy to navigate and find the information you want even if you have never logged in before or have had no official training.
    • Calculations are able to run quickly, even when data sets are large and plans are complicated with multiple criteria/rules. This is extremely important when in a time crunch and needing details ASAP!
    • It is very easy to customize Incent to fit any need or want for an organization.
    Shannon DeFehr (Davis) | TrustRadius Reviewer

    Cons

    PayScale MarketPay

    • There is a bit of a learning curve--if you're looking to get others involved who are not fluent in compensation data and analysis, it can be complicated and involved. It could benefit from additional tips and walkthroughs for newer users outside of the support that PayScale provides through your designated PS employee/account manager.
    • Being a Canadian company, the data isn't always as robust as it is for American companies. Larger cities are almost always represented and while you can often get data for the smaller areas, the data is not sufficient enough to always provide the best confidence (e.g. 5.0 reports vs. lower rated ones).
    • It does not work for every job, and you may find that you need to stretch definitions a bit as you may have roles that don't fix the exact mold that they are closest to in PayScale. This is especially true in insurance, where the role of underwriter or claims adjuster may differ significantly based on the organization's business.
    Matt LeMaire, B.A., M.A. | TrustRadius Reviewer

    Xactly Incent

    • The new left hand menu is not as user friendly due to how the eyes generally look at the system.
    • The layout is archaic; should revamp completely or go back to what was previously there.
    • Find a way to integrate orders and results into one view.
    Anonymous | TrustRadius Reviewer

    Pricing Details

    PayScale MarketPay

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    Xactly Incent

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Yes
    Entry-level set up fee?
    Required

    Starting Price

    Likelihood to Renew

    PayScale MarketPay

    No score
    No answers yet
    No answers on this topic

    Xactly Incent

    Xactly Incent 9.1
    Based on 34 answers
    Our company is totally invested in Xactly with close to 2000 reps being paid out of it. We have 3 instances and there is no other method to calculate commissions. I feel the cost (although I do not know the amount) is also very competitive for the benefits.
    Jesse Duncan | TrustRadius Reviewer

    Usability

    PayScale MarketPay

    No score
    No answers yet
    No answers on this topic

    Xactly Incent

    Xactly Incent 8.9
    Based on 15 answers
    The devil is in the detail. It's not intuitive to use, also not for Sales employees. You need to train them. For superusers like me you need a lot of training to administrate the system. It has a lot of functionalities and complexity like staging and upload orders, reset triggers, updating & creating rate tables. A lot of formulars are necessary to learn.
    Anonymous | TrustRadius Reviewer

    Reliability and Availability

    PayScale MarketPay

    No score
    No answers yet
    No answers on this topic

    Xactly Incent

    Xactly Incent 9.7
    Based on 9 answers
    In general the system is nearly always available. But the daily achievement calculation takes a hugh amount of time. therefore it was in the past month sometimes only from midday onwards completely updated and usable for Sales employees. Xactly support was and still is working hard to get it available early mornings. Availablility time has increased a lot. It's now down to around 10 am in the moring
    Anonymous | TrustRadius Reviewer

    Performance

    PayScale MarketPay

    No score
    No answers yet
    No answers on this topic

    Xactly Incent

    Xactly Incent 9.4
    Based on 11 answers
    I have been using Xactly extensively for the past 3 years now and with the improvements in the system, it's truly the best in class.

    Easy to use, easy administration
    Anonymous | TrustRadius Reviewer

    Support Rating

    PayScale MarketPay

    PayScale MarketPay 10.0
    Based on 1 answer
    Support is great as PayScale provides you with a dedicated staff member similar to Account Manager that helps ensure you stay on track and you get what you need out of the product. Additionally, onboarding support is provided where needed, and you never feel as though you're not close to the support you need. PayScale support is great!
    Matt LeMaire, B.A., M.A. | TrustRadius Reviewer

    Xactly Incent

    Xactly Incent 6.5
    Based on 20 answers
    They take the time to understand the system. They keep us updated on the status of our cases. Finally, their continued follow up ensuring the initial issue was resolved is very nice. They will not close the case out until they have confirmed that our issue has been completely resolved and fixed.
    Matthew Greve, MBA | TrustRadius Reviewer

    In-Person Training

    PayScale MarketPay

    No score
    No answers yet
    No answers on this topic

    Xactly Incent

    Xactly Incent 9.0
    Based on 6 answers
    It was great, good explanations and good training material provided, we were able to get a really good idea of how to use the system. I also think that it was enough time to learn how to setup the system.
    Eduardo Soriano | TrustRadius Reviewer

    Online Training

    PayScale MarketPay

    No score
    No answers yet
    No answers on this topic

    Xactly Incent

    Xactly Incent 8.0
    Based on 5 answers
    Xactly offers training on new releases on a monthly basis and training on basic principles regularly via registration. My experience with both is that they do not provide the in-depth knowledge necessary to truly master the system and advanced courses still do not go to the level needed to autonomously manage the system and plans. Professional services are a large part of any cloud based service such as Xactly and I feel a reliance on such paid consulting services is a great money-maker for Xactly.
    Christina Kouchalakos Eftimiou | TrustRadius Reviewer

    Implementation Rating

    PayScale MarketPay

    No score
    No answers yet
    No answers on this topic

    Xactly Incent

    Xactly Incent 8.3
    Based on 15 answers
    We have been satisfied with the implementation overall. The person from Xactly professional team was on our site to support the implementation and give us guides and instructions on how to operate the system in our case. it was really helpful moments. We have learned what and how to test Xactly Incent
    Irina Tarelkina | TrustRadius Reviewer

    Alternatives Considered

    PayScale MarketPay

    We haven't used any similar products, as the organization previously relied on salary surveys completed within a group of similar companies and market surveys. The downside of such surveys was the limited or not relevant datasets and the timing of them as they did not keep pace with the market and were always essentially 6-12 months behind the curve.
    Matt LeMaire, B.A., M.A. | TrustRadius Reviewer

    Xactly Incent

    Xactly [Incent] Analytics reports are more advanced and easy to use. The interface is superior and allows for a deep dive into sales numbers and financials for the company. Other departments use Xactly [Incent] to help build cross-functional tools and databases, that can work together efficiently. UAT testing and test scripts are managed by the IT organization to adhere to all company policies. Finance uses it for analytics, forecasting, and financial modeling. HR uses it to determine terminations, new hires, and other relevant data points. Sales Operations uses it for quotas, sales strategy, planning, etc.
    DeWayne Allen | TrustRadius Reviewer

    Scalability

    PayScale MarketPay

    No score
    No answers yet
    No answers on this topic

    Xactly Incent

    Xactly Incent 9.8
    Based on 7 answers
    It's very flexible. In most cases it can be adapted to your needs by programming which may cost extra money. We have a lot of different complans and close to 1.000 employees using Xactly in EMEA. It's mainly used by Sales and Finance
    Anonymous | TrustRadius Reviewer

    Return on Investment

    PayScale MarketPay

    • Positive: Ability to better understand where our pay is relative to the market and ensure that we are paying competitively and attracting the best possible talent.
    • Positive: We can have more informed compensation conversations with staff about their pay and why we pay the way we do. We can define our compensation philosophy and build a plan to move forward and ensure we keep staff informed.
    • Neutral Impact: While PS MP can be robust for certain jobs, using it as a unified platform within the organization is not without its challenges as some jobs just don't quite fit the data provided and we need to make some concessions. While there are benefits to the data, the additional work and less confidence makes those benefits a bit of a wash in the end.
    • Negative: There has been no negative impact of using PS MP overall to this point.
    Matt LeMaire, B.A., M.A. | TrustRadius Reviewer

    Xactly Incent

    • Our company has been able to redirect a FTE worth of budget on our commissions team to other projects/initiatives that once were occupied by calculating and maintaining the formulas for our comp structures before Xactly.
    • Our ability to analyze comp-related trends within the company went from 0-60 as soon as we got all of our rules and processes built out in Xactly.
    • The amount of time saved from reps no longer sending simple inquiries into our commissions team is hard to quantify, but it’s increased our overall selling time and also reduced the load on the commissions team drastically.
    Anonymous | TrustRadius Reviewer

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