Chargebee vs. PaySimple

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Chargebee
Score 7.5 out of 10
N/A
ChargeBee is an all in one subscription billing solution designed to handle all the complexity of recurring billing. The product integrates with a range of other SaaS applications including SalesForce, accounting, and order fulfillment systems. Some key features include: Managed Subscription Billing, Flexible Billing Support and Automated Notifications.
$249
per month
PaySimple
Score 3.1 out of 10
N/A
PaySimple is a payment gateway software solution offered by PaySimple.
$59.95
per month
Pricing
ChargebeePaySimple
Editions & Modules
Rise
$249
per month
Scale
$549
per month
Enterprise
Contact sales team
Subscription
$59.95
per month
Offerings
Pricing Offerings
ChargebeePaySimple
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsNo transaction based fees. No setup cost. No monthly contracts. No hidden fees.
More Pricing Information
Features
ChargebeePaySimple
Payment Gateways
Comparison of Payment Gateways features of Product A and Product B
Chargebee
-
Ratings
PaySimple
1.0
1 Ratings
139% below category average
Fraud Detection00 Ratings1.01 Ratings
API or SDK00 Ratings1.01 Ratings
Recurring Payment Support00 Ratings1.01 Ratings
Billing and Invoicing Support00 Ratings1.01 Ratings
Global Support00 Ratings1.01 Ratings
Payment Form Acceptance00 Ratings1.01 Ratings
Best Alternatives
ChargebeePaySimple
Small Businesses
WooCommerce Subscriptions
WooCommerce Subscriptions
Score 7.6 out of 10
Apple Pay
Apple Pay
Score 9.1 out of 10
Medium-sized Companies
Sage Intacct
Sage Intacct
Score 8.7 out of 10
Apple Pay
Apple Pay
Score 9.1 out of 10
Enterprises
Salesforce CPQ
Salesforce CPQ
Score 7.7 out of 10
Adyen
Adyen
Score 8.8 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
ChargebeePaySimple
Likelihood to Recommend
6.9
(19 ratings)
2.3
(13 ratings)
Usability
8.0
(1 ratings)
-
(0 ratings)
Support Rating
8.0
(1 ratings)
-
(0 ratings)
User Testimonials
ChargebeePaySimple
Likelihood to Recommend
Chargebee Inc
Well-suited:
  • In a B2B set up - Post achieving some scale and having outgrown Google Sheets/ Excels. Won't add much value if you are dealing with fewer than 400-500 invoices a year.
  • We haven't explored their B2C subscription management side - but that is one of the key strengths of the platform.
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PaySimple
PaySimple has made it next to impossible to become PCI compliant unless we purchased a separate computer for the sole purpose of invoicing. We switched to Chase Bank who does not store sensitive info on our computers allowing us to accept credit cards and still remain PCI compliant. Our money is available much faster by not using the 3rd party. Additionally, a simple company name change required more paperwork than closing the account and setting up a new one even when the same bank account was going to be used. This was the primary reason to shop around. We happily contacted Chase Bank and now save $125 a month and receive access to our funds faster. I cannot believe I stayed with PaySimple as long as I did. It's amazing anyone would jump through the hoops of PCI compliance when the technology exists to keep sensitive information off your small business computers. If this review stops anyone from paying those monthly fees, the time was well worth it! PaySimple, requires business owners to fill out forms that make no sense in laymens terms. Chase Bank fills them all in for you and highlights the areas that need to be signed and initialed. PaySimple, charges excessive fees and in my opinion has very emotional customer service reps. Chase Bank, was eager to help and get things rolling so you can focus on your business. I would never recommend PaySimple.
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Pros
Chargebee Inc
  • Reliable: We've had virtually no issues since launch.
  • Care about customers: Chargebee's account managers/support team have always been very helpful/responsive.
  • Feature-rich: Chargebee has a ton of features that help us do what we want and they are consistently adding new features every quarter.
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PaySimple
  • PaySimple is awesome for recurring payments. It's easy to set one up and make changes as needed. Without this feature, our business would be dead. Being able to easily set up recurring payments for our retainer is a must and PaySimple does it beautifully.
  • The payment portal feature is also really good fro collecting payments of differing amounts. We setup a single portal where customers enter the payment amount accessed from a link in the invoice email. This feature has transformed out collections and cut down our time to get paid significantly.
  • If you do have product type offerings, it's easy to setup individual products or an entire store.
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Cons
Chargebee Inc
  • It wasn't allowing us to add a one time purchase without making it an ongoing subscription with only one payment. They may have fixed it very recently but that was a big pain from a reporting perspective (it was including one time purchasers as subscribers)
  • Email automation is not very robust. Difficult to customize triggers by subscription, you have to send the same message to all subscribers for a specific action
  • Wish it had a way to write off and cancel the subscription of customers who haven't updated their cc info. That can be a long painful and very manual process. And if that feature is available somewhere they don't do a good job of making that clear.
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PaySimple
  • More proactive and empowering role in merchant fee's and alternative processors. Transparency is challenging in understanding Paysimple's role and relationship to the processors.
  • Identifying areas for further value to clients.
  • More targeted small to mid-size business perspective to anticipate growth challenges and prevent blocks on funds for legitimate sales and growth.
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Usability
Chargebee Inc
It's very easy to use once you know what you're doing. I found it very straight forward once I got the hang of things and was able to create plans easily for my business. I was also able to just charge my clients right away easily. Refunding was also easy when needed.
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PaySimple
No answers on this topic
Support Rating
Chargebee Inc
Chargebee is simple to use, and we have had little need for support.
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PaySimple
No answers on this topic
Alternatives Considered
Chargebee Inc
The major reason to go with chargebee is its costing as compared to its competitors it is much useful and value for money.Also it has many features that is very practical and efficient to use it.I recommend to the people who involves low costing as well as futuristic features.
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PaySimple
Authorize.net and a handful of other merchant processors and gateways. Most payment gateways (online portals to process payments) are rudimentary and not extremely intuitive. PaySimple is not and they are constantly coming up with new ways to improve upon an already very impressive platform.
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Return on Investment
Chargebee Inc
  • It was a step in the right direction compared to ReCharge
  • It had negative impacts on our revenue before we had our developers put some work into improving its capabilities with our website and software
  • Now, we are seeing some positive results (after some costly updating from our end)
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PaySimple
  • Because we've got a really awesome rate with them it's definitely a positive ROI. I can't say what that figure is but it's pretty good. Also, our customers have a huge ROI over their prior way of getting payment from their customers.
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ScreenShots

Chargebee Screenshots

Screenshot of Recurring Business Command CentreScreenshot of Customizable Hosted Checkout PageScreenshot of Reporting and MetricsScreenshot of Subscription ManagementScreenshot of Customer Portal: Self-Service Portal

PaySimple Screenshots

Screenshot of PaySimple DashboardScreenshot of Online InvoicesScreenshot of Web Payment FormsScreenshot of Point of Sale (POS)Screenshot of Mobile AppScreenshot of Collect payments on the go.