What users are saying about
9 Ratings
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92 Ratings
9 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.6 out of 100

Stripe

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92 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 9.1 out of 100

Likelihood to Recommend

Paytm

Paytm can be used to make money transfers to other people's Paytm wallets/ bank accounts making use of UPI transfers. It can be used to book movie/concert tickets, as well as flight/train tickets. It can be used as an e-commerce app to purchase goods. It can also be used to sell one's own item by partnering with Paytm and becoming a vendor.
Anonymous | TrustRadius Reviewer

Stripe

Stripe handles essentially all of your payment infrastructure for you – with little additional logic needed by you, and over the past few years they've significantly built out their additional features for things like invoicing, emailed receipts, etc. Stripe's initial selling point for us was their powerful and well-documented APIs, which, when coupled with their great technical support, has kept us happy over the years.I'm less familiar with what it looks like to try to make use of Stripe without integrating with them via API; I get the impression that they similarly support manually entering and processing payments, however I can't speak to what that process is like or how it compares to the competition.
Anonymous | TrustRadius Reviewer

Pros

Paytm

  • Faster Transaction in just a few clicks.
  • Various options on buying products.
  • Also, some cash back with each transaction.
Felix Rufus Nadar | TrustRadius Reviewer

Stripe

  • Stripe integrates perfectly with our cloud-based accounting software, making collecting payments easy.
  • The dashboard and UI are simple enough to log into and process card transactions via the phone.
  • The reporting features are nice and also integrate into a BI platform we use to provide us with in-depth and accurate reporting of all credit card transactions we do.
  • Their fees are reasonable and in line with their competitors.
Jon Porreca | TrustRadius Reviewer

Cons

Paytm

  • Its customer service is not satisfactory. They don't respond quickly. Sometimes they don't even respond.
  • Some of the sellers on this app are not genuine. They don't sell genuine products.
  • Daily we hear a lot of stories on data leaks and web security. So sometimes I doubt the security of my credit/debit card data on this app also.
Anonymous | TrustRadius Reviewer

Stripe

  • Despite the API documentation and examples from third party sources, it can be hard to get setup. Given the number of commonly desired things to setup, it would be nice to have more pre-coded features to get started with less trial and error.
Brandon Zell | TrustRadius Reviewer

Usability

Paytm

No score
No answers yet
No answers on this topic

Stripe

Stripe 10.0
Based on 1 answer
It's extremely user-friendly and easy to navigate.
Angel Brockbank | TrustRadius Reviewer

Support

Paytm

No score
No answers yet
No answers on this topic

Stripe

Stripe 8.8
Based on 9 answers
  • We are delighted with Stripe. We don't think of any other platform that offers the same features or support as Stripe.
  • In the Fintech industry, it is crucial to have an excellent support team since it's about finance, and there can't be any delays anywhere.
Venkat Charan | TrustRadius Reviewer

Alternatives Considered

Paytm

In India PayPal is not widely accepted as payment option and it also doesn’t provide many services. So Paytm is our primary and only choice for making digital payments.
Anonymous | TrustRadius Reviewer

Stripe

They are very similar. PayPal charges you monthly to have the ability to set up monthly payments. I had a problem with PayPal earlier this year where it would let me set up a recurring payment but then would not let me charge my customer the following month. It's actually a pain in the ass to have to go into PayPal every month and bill your clients on the billing cycle day. Stripe does it automatically.
Andy Ryan | TrustRadius Reviewer

Return on Investment

Paytm

  • Ease of payments
  • Cashbacks
  • One place for all needs
Prashant Mahajan | TrustRadius Reviewer

Stripe

  • For the small fee I pay for processing services, it's nice to have so many flexible payment options for my clients.
  • The automation of deposits into my account makes it well worth a small fee. I plugged my information into my settings and haven't had to think twice.
Reagan Baird Edwards | TrustRadius Reviewer

Pricing Details

Paytm

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Stripe

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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