Peakon is an employee engagement application now from Workday (acquired August 2021) which emphasizes getting useful and actionable data from employee surveys, and with that as a goal includes features to ensure all employees are sufficiently included, that surveys do not induce fatigue, and that data is not lost from open-ended responses, all with the goal of ensuring that employees feel heard and are invested in their company.
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SurveyMonkey Engage
Score 6.3 out of 10
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SurveyMonkey Engage is an employee engagement platform, containing familiar SurveyMonkey surveys with an automated workflow and built-in employee engagement analytics.
Peakon is a great solution whether you are thinking of pulsing your employees weekly, monthly, or even yearly. The solution provides great dashboards, easy reporting, on the fly segmentation creation, and ways to really dive deep into your people data. I think it's a bit expensive for very early-stage companies, so I would love to see them create a startup/early-stage version or pricing because it has become an invaluable tool for any size company.
This software is very well suited for situations where a group of individuals is being asked about their work experience, meeting, professional development, training, etc.. in any way while it is desired by the admin to alter the way content is delivered for better results to educators, etc… This software would be less appropriate in a setting where questions from only a few individuals are taken, making it easier to tell which person likely answered which survey.
Peakon looks beautiful and feels very light, which is comforting when you're (potentially) giving negative feedback and feel anxious. The emails are friendly and the survey is super clean.
The surveys are very easy to navigate. You can answer as many or as few questions as you like, skipping forward and backward, and choosing to provide comments when you want. It's low pressure and feels flexible.
The HR department is able to respond to your comments. You can then have a back and forth conversation while remaining anonymous. This really helps employees further explain and contextualize their survey comments without identifying themselves personally.
SurveyMonkey is a great survey tool that also allows responders to stay anonymous, but I think Peakon is more effective for corporate feedback. It offers more reports and analytics specifically for HR and feels more professional. We often use SurveyMonkey for more lighthearted surveys (e.g., what to eat for team lunch) while keeping Peakon for employee feedback.
We were using a homegrown Google Doc that wasn't well worded and was not confidential. Although I appreciated the attempt from the former HR person to gather feedback, we needed a system that was more confidential and dedicated to gathering feedback in alignment with our corporate values. A Google Doc was not the right place for that.
When we moved to WFH due to COVID, we use Peakon a regular basis to understand what employees are thinking. We lost the serendipity of talking to people during chance encounters in the office, Peakon has replaced those conversations.
We saw an incredible year in spite of COVID, while there are so many internal and external factors contributing to that success, we can see that having engaged and happy employees has an impact on our business. We also see what happens when they are not engaged or happy.
It’s helped me to feel that I, as a teacher, am being listened to and policies, structures, procedures, etc..are being adjusted for the good of all.
This software helps to accumulate a wide variety of opinions across many different gender types, races, ethnicities, age groups, and backgrounds, providing a clear and consistent consensus from a group of varied individuals.
This software provides clarity on the overall consensus, providing an opportunity for growth as a business, which allows for better run procedures and a much better climate among all.
