Oracle CRM On Demand vs. Pega Customer Decision Hub
Oracle CRM On Demand vs. Pega Customer Decision Hub
Product | Rating | Most Used By | Product Summary | Starting Price |
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Oracle CRM On Demand | N/A | The basis of this offering is the Market2Lead product that Oracle acquired in 2010. It has now been fully integrated with Oracle's On Demand CRM product and is a full-featured marketing automation product with features from lead management and nurturing, to measuring marketing ROI. | N/A | |
Pega Customer Decision Hub | N/A | Pega Customer Decision Hub optimizes customer lifetime value by providing an “always-on brain” to unify data, analytics, and channels into one connected experience. Customer Decision Hub collects data from every interaction as it’s taking place, combines that with the customer’s full interaction history to determine their current context, and then delivers nextbest-action recommendations. Pega aims to enable users to pivot between selling, serving, retaining, and nurturing in real time. | $97 Per User Per Month |
Oracle CRM On Demand | Pega Customer Decision Hub | |||||||||||||||
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Oracle CRM On Demand | Pega Customer Decision Hub | |
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Top Cons |
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Sales Force Automation |
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Customer Service & Support |
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Marketing Automation |
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CRM Project Management |
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CRM Reporting & Analytics |
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Customization |
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Security |
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Social CRM |
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Integrations with 3rd-party Software |
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Platform |
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Oracle CRM On Demand | Pega Customer Decision Hub | |
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Small Businesses | Salesmate Score 9.8 out of 10 | Simplify360 Score 7.8 out of 10 |
Medium-sized Companies | Creatio Score 9.1 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Creatio Score 9.1 out of 10 | Conversica Score 9.4 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Oracle CRM On Demand | Pega Customer Decision Hub | |
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Likelihood to Recommend | 8.9 (26 ratings) | 7.9 (9 ratings) |
Usability | 9.0 (1 ratings) | - (0 ratings) |
Implementation Rating | 10.0 (1 ratings) | - (0 ratings) |
Oracle CRM On Demand | Pega Customer Decision Hub | |
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Likelihood to Recommend | Oracle | Pegasystems |
Pros | Oracle | Pegasystems |
Cons | Oracle | Pegasystems |
Usability | Oracle | Pegasystems No answers on this topic |
Implementation Rating | Oracle | Pegasystems No answers on this topic |
Alternatives Considered | Oracle | Pegasystems |
Return on Investment | Oracle | Pegasystems |
ScreenShots | Pega Customer Decision Hub Screenshots |