Likelihood to Recommend Organizations who have very few applications and/or very few positions posted are probably less likely to benefit as high from PeopleAdmin. Large organizations who have several positions and/or several applications/applicants can definitely benefit from this product. This product is not as well suited for performance management as I had hoped because there is not a lot of freedom to creating and designing different evaluations for different position types in the system when you have an organization that has thousands of different employees and types.
Read full review For the use cases we have at the bank, ICM is a perfect solution. For any bank or institution that has similar requirements, ICM would be a perfect solution. But I also think for any use case that has any sort of incentives based on Sales done, this would work amazing, as both Calculations and reports are handled by ICM very well; it's an all-in-one solution, I feel like.
Read full review Pros Applicant tracking was a good use of this tool for our department. I think it could use a few more customization features but overall it was a good tool to weed out applicants who were not qualified for the position. The system has some canned reporting tools that also worked well for our department and management needs. It was a great place to house our position descriptions and provided a readily accessible source for hiring managers to make requested updates and changes and for employees to see and have access to their position descriptions. Read full review Flexibility - Varicent is not template based. You can implement the model specifically for your organisation. Scalability - Since it is not stick to templates you are able to expand the model for other domains as well. Reporting - Several ways of reporting are possible and each has their own benefit/purpose. Strong/Powerfull Calculation Engine delivering fast results/speed to insight User Interface is minimized to what you need and is not showing off all the functions it can "also" do Strong audittrail Appears to be almost unlimited in what you are able to create Read full review Cons PeopleAdmin's internal report writer needs work. Currently, in version 7, reporting can only be done requisition number by requisition number. The report writer needs to be modified so it can create reports enterprise-wide. PeopleAdmin's Data Mart product needs substantial modification. In version 5.8, on a monthly basis, PeopleAdmin provided us with an Microsoft Access database containing our historical data up to that period end. In version 7, the "Data Mart" contains our historical data. The Data Mart consists of over 300 files. These files are not database table downloads nor is it parts of a database data dump. Rather, the files appear to be scrapes from html pages. They contain html codes and other character data that needs to be cleaned before they can be uploaded. The files are not in a table-by-table format. Any one file can contain data from two or more tables. The format of the Data Mart makes it difficult to load the data into a database and format it in a table structure that is comparable to the Access database provided with version 5.8. Read full review As [the] model gets more and more transactional data, the calculation time increases. This should/can be handled internally with better model optimization. Migrating from one env to other sometimes is challenging. There can be better 'Alerts' or 'Explanation' provided to handle it or at least to give a hint of the error. For managers viewing their rep's report, the access part can be made easier. It should be linked to Payee hierarchy and access can be done automatically. Read full review Likelihood to Renew We are evaluating our options as it relates to PeopleAdmin. We are likely to renew as we can not find another product that gives us the functionality we have with PeopleAdmin 5.8 in the area of Position Description. Outside of that, we would likely be close to finding another product solution.
Read full review Customer support from IBM is impeccable. They are quick to respond and they don't nickel and dime you for every request you make. Their goal is to ensure your success and as a user, I really feel like they listen to my concerns. That's not to say there are no problems. All software has its issues, but I don't feel like those issues fall on deaf ears.
Read full review Usability Any calculations can be implemented as there are hardly any limitations on complexity. However, online real-time usability is lacking - a simple user enters, and the system calculates work in a way that it is in the browser and hence still needs overnight to be properly reflected in the batch calculations and backend tables.
Read full review Reliability and Availability Never went down in last 3 years that I worked with it (every hour of the day basically). That is a 10 in my book.
Read full review Performance All is fast, but with API's it is sometimes slower due to the application we are pulling data from. Reports are loaded directly or within seconds and our reports are very detailed with many columns and rows.
Read full review Support Rating Giving a 10 would suggest there is no room for improvement. I don't feel like their support is perfect. However, I have never met another team that was more dedicated to making sure we get what we want and need.
Read full review In-Person Training The training was good in general with a nice trainer as well. But, the training could be better if it is more focussed on our process/data etc.
Read full review Online Training There is a learning portal with many videos about navigation, creating reports and managing your model.
Read full review Implementation Rating Test test test. Make sure that the product is calculating everyone 100% correctly. DO NOT accept a 70% pass rate as some companies would like to have you believe is acceptable. This means conducting thorough testing by providing 100% of all expected results, but it will be worth it when you know that the compensation plans are working entirely as expected.
Read full review Alternatives Considered I've used both Target Recruit and HR Smart. When working with Target Recruit it quickly became apparent it was not the right solution for us. Another solution we examined prior to selection PeopleAdmin was iCIMS. iCIMS is a very social system but was not as familiar with the Higher Education recruitment processes as was PeopleAdmin.
Read full review In 2015, we used a scorecard containing 80 attributes in our review of Oracle, Callidus, and Xactly & Varicent. Oracle did not have true self serve capabilities- programming was heavily required, not intuitive, out of the box functionality was limited. Callidus & Xactly could not provide us a demo using our data, statements could not be sent out in bulk form, difficulty in importing/exporting to CRM. Varicent excelled in most areas and was the clear winner.
Read full review Scalability It is very scalable and adaptable to changing complexities of calculations and business rules under a variety of different scenarios. It does not get full points because in large data loads the time needed to calculate and import the data increases exponentially and may cause issues related to timing potentially.
Read full review Return on Investment We are now able to track our recruitment sources to determine our ROI on university paid subscriptions. We have reduced our recruiting approval review times by 50% We have identified areas for improvement substancially by having robust reporting available at our fingertips. Read full review Compliance - with a central system used for calculation incentive payments and commissions, we are able to provide reports and data showing every detail of how payments are calculated and why they are justified. We can also identify anomalies and outliers. Integration with our payroll system is seamless. Except for regular pay, nothing goes to payroll without going through ICM. The process for paying incentives/bonuses/commissions is now very structured and efficient. Read full review ScreenShots