Likelihood to Recommend
Currently we are only using ePro on the back end - we have an integrated front end for workflow approvals, catalog management that is much more user friendly than previous versions of PeopleSoft. It may be time to review what's now available in the new versions.
Analyst in OtherHigher Education Company, 5001-10,000 employees
- System allows for quick ordering from preferred vendors or past orders. This can expedite the process for frequent users.
- PeopleSoft communicates with our finance department so allows for quick lookup and linking to the thousands of accounts that can be used fro purchasing. This reduces error in entering incorrect numbers that do not exist.
- Streamline flow to the direct supervisor or account control to approve the ePro request. Triggers a direct email with link to the request, and the review/approval is less than a few clicks.
- Robustness of facilities within the browser - PeopleSoft ePro uses a frame to encapsulate the punchout, and this is not always the best supported
- PeopleSoft Test Framework does not work with ePro punchout, which requires manual testing and does not allow for end to end automated testing
- eProcurement and traditional "Core" procurement do not share the same functionality exactly, which can cause confusion within the user community
PeopleSoft eProcurement 7.0
Based on 1 answer
I am aware of better systems, but this is what the employer I work for has to offer. Overall, there are fewer negatives than positives so I would support the usability. New staff members can quickly obtain access and go through a 5-10 minute training video that we build in house. The speed at which someone can become a proficient user speaks to the usability of ePro.
Ariba is another option to look at as I understand end user interface is straight forward, given it is configured correctly. It is a SaaS offering with SAP that offers a market place with it's portal. Unfortunately I do not have much detail on Ariba but from what I've heard from colleges it is pretty nice. One draw back is the cost passed to vendors who sign up to use it to provide product and services to your business. I'm not sure if that is a must for all users but if so, I don't believe that is a good way to tread your vendors, especially if you have smaller vendors with slim margins
Return on Investment
- I feel that it is streamlined and makes placing orders easy.
- All connected orders to budget. Helps me keep track of spending.
Premium Consulting/Integration Services—
Entry-level set up fee?