PeopleSoft eProcurement vs. Tipalti

Currently we are only using ePro on the back end - we have an integrated front end for workflow approvals, catalog management that is much more user friendly than previous versions of PeopleSoft. It may be time to review what's now available in the new versions.

Incentivized

The School of Life has many big corporates clients who uses other onboarding and payment platforms which are not very user friendly. But Tipalti is extremely user friendly so this stands out very well. Suppliers want to get on-board smoothly as possible and have no issues with payment. This is where Tipalti comes in and helps with this process

Incentivized

• System allows for quick ordering from preferred vendors or past orders. This can expedite the process for frequent users.
• PeopleSoft communicates with our finance department so allows for quick lookup and linking to the thousands of accounts that can be used fro purchasing. This reduces error in entering incorrect numbers that do not exist.
• Streamline flow to the direct supervisor or account control to approve the ePro request. Triggers a direct email with link to the request, and the review/approval is less than a few clicks.

Incentivized

• When an invoice is uploaded to Tipalti, it can autofill the info into the software, making my life a lot easier and saving me time!
• I can track the status of whether an invoice is paid, avoiding having to send out lots of slacks and emails to find out the status.
• It allows me to work over multiple time zones, so I don't need to communicate all the information directly to the finance team, it cuts out the middle man!
• I get an email to approve the invoice so I don't even need to log in!

• Robustness of facilities within the browser - PeopleSoft ePro uses a frame to encapsulate the punchout, and this is not always the best supported
• PeopleSoft Test Framework does not work with ePro punchout, which requires manual testing and does not allow for end to end automated testing
• eProcurement and traditional "Core" procurement do not share the same functionality exactly, which can cause confusion within the user community

Incentivized

• They have shut down payments on key vendors who had attempted to update their address. I would rather they notify us so we can resolve with the vendor without delaying payments.
• Many of the notifications we get do not include the vendor number. This leads us to have to get in touch with the vendor just to obtain a vendor ID before taking the notice any further.
• There can be delays up to half hour from the time we wire funds to our Tipalti account and when they become available to use. They have an early deadline, 11 PST that requires some accommodation to get payments out on time.

Tipalti developed a workflow us that has improved our efficiency in onboarding vendors and processing payments. They also ensure that we have all the required tax forms from the vendor before a payment goes out.

I am aware of better systems, but this is what the employer I work for has to offer. Overall, there are fewer negatives than positives so I would support the usability. New staff members can quickly obtain access and go through a 5-10 minute training video that we build in house. The speed at which someone can become a proficient user speaks to the usability of ePro.

Incentivized

It was very quick and easy to create multiple department approvals. It is a first time user it flowed seamlessly. I’m able to find exactly the data I need and make the work flow faster. The multiple submission detector is fantastic as some invoices are sent to multiple departments and knowing it was previously submitted, versus having to hand sort and verify duplicates of invoices, saves a lot of time

Tipalti has always been responsive to our questions and concerns.

No issues here. Generally has been pretty fast.

Since I also work in customer support, I often have to contact Tipalti's team with questions from our users. Tipalti's support team has always been exceptionally helpful and it was a pleasure to communicate with them. I have always received prompt responses to any inquiries and they are excellent at solving our customers' issues within a short time

Incentivized

Tipalti provides great How to online guide

Implementation went smooth as we used and tested everything in the sandbox first

Ariba is another option to look at as I understand end user interface is straight forward, given it is configured correctly. It is a SaaS offering with SAP that offers a market place with it's portal. Unfortunately I do not have much detail on Ariba but from what I've heard from colleges it is pretty nice. One draw back is the cost passed to vendors who sign up to use it to provide product and services to your business. I'm not sure if that is a must for all users but if so, I don't believe that is a good way to tread your vendors, especially if you have smaller vendors with slim margins

Incentivized

1. Tipalti have a very good duplicate detect system which help us identified duplicate invoice. 2. Tipalti can memorized expense account, Currency type which save more time for us, and it also reduce the chance for us to make mistakes.

I did not make the decision to purchase this product.

We were given the option of only one integration.

• I feel that it is streamlined and makes placing orders easy.
• All connected orders to budget. Helps me keep track of spending.

Incentivized

• We have taken away the manual process of sending out payments via various methods (PayPal, wires, checks, ACH, etc.) ourselves and now just send the bill directly to Tipalti which handles all the payments. This saves employees' time.
• The onboarding process is much more streamlined since Tipalti collects all of the tax form information.
• Our clients appreciate the transparency of the processing fee costs and getting emails when payments are sent.
• Better security for our clients as they get an email alert when there are changes to the account and sensitive information is kept secure.

Incentivized