What users are saying about
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Top Rated
221 Ratings
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Top Rated
2514 Ratings

PeopleSoft

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Top Rated
221 Ratings
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Score 8.1 out of 100

Salesforce

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Top Rated
2514 Ratings
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Score 8.3 out of 100

Likelihood to Recommend

PeopleSoft

PeopleSoft Financials really fits well for us because it is one stop solution for all the problems. For example, our offices are in India, US, UK and we do business in multiple geographical regions. With the help of Multi currency set up we are able to post everything to ledger in one currency and do our accounting. The only place where it doesn't work is Services Procurement because there are multiple way to pay Services.
Jayesh Jhurani | TrustRadius Reviewer

Salesforce

I'd be likely to recommend Salesforce to anyone who has time or resources to develop the system to meet their needs - or to hire that out to another firm. Salesforce is a HUGE tool that comes as a blank slate. and not appropriate for any firm that cannot have a near full time support person or developer.
Jeff Fralick | TrustRadius Reviewer

Feature Rating Comparison

Payroll Management

PeopleSoft
8.0
Salesforce
Pay calculation
PeopleSoft
8.3
Salesforce
Benefit plan administration
PeopleSoft
8.0
Salesforce
Direct deposit files
PeopleSoft
8.1
Salesforce
Salary revision and increment management
PeopleSoft
8.0
Salesforce
Reimbursement management
PeopleSoft
7.9
Salesforce

Customization

PeopleSoft
7.8
Salesforce
8.6
API for custom integration
PeopleSoft
7.9
Salesforce
8.7
Plug-ins
PeopleSoft
7.6
Salesforce
Custom fields
PeopleSoft
Salesforce
8.7
Custom objects
PeopleSoft
Salesforce
8.8
Scripting environment
PeopleSoft
Salesforce
8.3

Security

PeopleSoft
8.3
Salesforce
8.9
Single sign-on capability
PeopleSoft
8.3
Salesforce
8.8
Role-based user permissions
PeopleSoft
8.4
Salesforce
8.9

Reporting & Analytics

PeopleSoft
7.4
Salesforce
Dashboards
PeopleSoft
7.2
Salesforce
Standard reports
PeopleSoft
7.3
Salesforce
Custom reports
PeopleSoft
7.7
Salesforce

General Ledger and Configurable Accounting

PeopleSoft
7.9
Salesforce
Accounts payable
PeopleSoft
8.2
Salesforce
Accounts receivable
PeopleSoft
8.1
Salesforce
Global Financial Support
PeopleSoft
8.2
Salesforce
Primary and Secondary Ledgers
PeopleSoft
7.8
Salesforce
Intercompany Accounting
PeopleSoft
8.2
Salesforce
Localizations
PeopleSoft
7.4
Salesforce
Journals and Reconciliations
PeopleSoft
7.7
Salesforce
Enterprise Accounting
PeopleSoft
7.7
Salesforce
Configurable Accounting
PeopleSoft
7.2
Salesforce
Centralized Rules Framework
PeopleSoft
6.6
Salesforce
Standardized Processes
PeopleSoft
7.2
Salesforce

Inventory Management

PeopleSoft
8.1
Salesforce
Inventory tracking
PeopleSoft
7.5
Salesforce
Automatic reordering
PeopleSoft
7.8
Salesforce
Location management
PeopleSoft
8.4
Salesforce
Manufacturing module
PeopleSoft
8.5
Salesforce

Order Management

PeopleSoft
7.7
Salesforce
Pricing
PeopleSoft
6.8
Salesforce
Order entry
PeopleSoft
6.8
Salesforce
Credit card processing
PeopleSoft
9.0
Salesforce
Cost of goods sold
PeopleSoft
8.5
Salesforce
Order Orchestration
PeopleSoft
8.5
Salesforce
End-to-end order visibility
PeopleSoft
6.2
Salesforce
Order exception Resolution
PeopleSoft
7.9
Salesforce

Subledger and Financial Process

PeopleSoft
7.7
Salesforce
Automated Invoice Processing
PeopleSoft
7.7
Salesforce
Shared Services Payments
PeopleSoft
7.2
Salesforce
Billings Management
PeopleSoft
7.6
Salesforce
Customer Receipt Applications
PeopleSoft
8.1
Salesforce
Customer Collections
PeopleSoft
8.0
Salesforce
Revenue Recognition
PeopleSoft
7.9
Salesforce
Cash Management
PeopleSoft
7.1
Salesforce
Asset Management
PeopleSoft
7.5
Salesforce
Travel & Expense Management
PeopleSoft
7.6
Salesforce
Budgetary Control & Encumbrance Accounting
PeopleSoft
7.8
Salesforce
Period Close
PeopleSoft
7.7
Salesforce
Transactions Tax
PeopleSoft
7.9
Salesforce
Subledger Reconciliations
PeopleSoft
7.4
Salesforce
3rd Party Accounting Systems
PeopleSoft
7.8
Salesforce

Project Financial Management

PeopleSoft
7.9
Salesforce
Budgeting and Forecasting
PeopleSoft
7.5
Salesforce
Project Costing
PeopleSoft
8.1
Salesforce
Cost Capture
PeopleSoft
7.3
Salesforce
Capital Project Management
PeopleSoft
8.0
Salesforce
Customer Invoicing
PeopleSoft
8.1
Salesforce
Customer Contract Compliance
PeopleSoft
7.8
Salesforce
Project Revenue Recognition
PeopleSoft
8.4
Salesforce
Project Financial Performance Analysis
PeopleSoft
8.0
Salesforce
Project Financials Dashboard
PeopleSoft
7.9
Salesforce
Real-time Financial Reporting
PeopleSoft
7.9
Salesforce
Embedded Business Intelligence
PeopleSoft
7.9
Salesforce
Project Planning Collaboration
PeopleSoft
7.8
Salesforce

Project Execution Management

PeopleSoft
9.1
Salesforce
Project Planning and Scheduling
PeopleSoft
8.7
Salesforce
Project Manager Dashboard
PeopleSoft
8.9
Salesforce
Resource Manager Dashboard
PeopleSoft
8.9
Salesforce
Task Insight for Project Managers
PeopleSoft
9.5
Salesforce
Project Manager Mobile Functionality
PeopleSoft
9.4
Salesforce
Team Member Task Collaboration
PeopleSoft
9.4
Salesforce
Team Member Mobile Functionality
PeopleSoft
9.4
Salesforce
Project Candidate Search
PeopleSoft
9.5
Salesforce
Project Candidate Comparison and Analysis
PeopleSoft
9.5
Salesforce
Defineable Resource Pools
PeopleSoft
8.9
Salesforce
Defineable Resource Pools
PeopleSoft
8.9
Salesforce
Talent Profiles
PeopleSoft
8.7
Salesforce
Real-Time Project Reporting
PeopleSoft
8.7
Salesforce
Absence Management
PeopleSoft
8.5
Salesforce
Product Lifecycle Management
PeopleSoft
9.1
Salesforce

Grants Management

PeopleSoft
8.9
Salesforce
Award Lifecycle Management
PeopleSoft
8.7
Salesforce
Spending Control
PeopleSoft
9.0
Salesforce
Indirect Cost Management
PeopleSoft
8.7
Salesforce
Billing
PeopleSoft
9.1
Salesforce

Procurement

PeopleSoft
7.9
Salesforce
Sourcing Team Collaboration
PeopleSoft
7.4
Salesforce
Sourcing Analysis
PeopleSoft
7.1
Salesforce
Bids Analyzed and Compared
PeopleSoft
7.4
Salesforce
Catalog Shopping E-Commerce for Employees
PeopleSoft
8.0
Salesforce
Contract Authoring
PeopleSoft
8.0
Salesforce
Contract Compliance Management
PeopleSoft
7.7
Salesforce
Contract History
PeopleSoft
7.8
Salesforce
Contract Renewal Automation
PeopleSoft
8.0
Salesforce
Contract Repository
PeopleSoft
8.0
Salesforce
Contract Standardization and Enforcement
PeopleSoft
8.0
Salesforce
Electronic Signatures
PeopleSoft
8.1
Salesforce
Invoice Automated Matching
PeopleSoft
8.2
Salesforce
Purchasing Risk and Compliance Management
PeopleSoft
8.1
Salesforce
Requisitions-to-Purchase Orders Integrated
PeopleSoft
8.0
Salesforce
Spend Compliance Management
PeopleSoft
7.8
Salesforce
Supplier Assessment
PeopleSoft
8.0
Salesforce
Supplier Communication and Collaboration
PeopleSoft
8.0
Salesforce
Supplier Management
PeopleSoft
7.9
Salesforce
Supplier Portal
PeopleSoft
7.9
Salesforce

Risk Management

PeopleSoft
9.0
Salesforce
Risk Repository
PeopleSoft
9.0
Salesforce
Control Management
PeopleSoft
9.0
Salesforce
Control Mapping
PeopleSoft
9.0
Salesforce
Control Efficiency Assessments
PeopleSoft
9.0
Salesforce
Automated Control Assessments
PeopleSoft
9.0
Salesforce
Assessment Capture
PeopleSoft
9.0
Salesforce
Issue Detection
PeopleSoft
9.0
Salesforce
Automatic Notification
PeopleSoft
9.0
Salesforce
Remediation and Certification
PeopleSoft
9.0
Salesforce

Logistics

PeopleSoft
9.0
Salesforce
Transportation Planning and Optimization
PeopleSoft
9.0
Salesforce
Transportation Sourcing Management
PeopleSoft
9.0
Salesforce
Transportation Process Integration
PeopleSoft
9.0
Salesforce
Transportation Execution Management
PeopleSoft
9.0
Salesforce
Freight Payment Automation
PeopleSoft
9.0
Salesforce
Trade Management
PeopleSoft
9.0
Salesforce
Trade Regulatory Compliance Management
PeopleSoft
9.0
Salesforce
Customs Entry Management
PeopleSoft
9.0
Salesforce
Customs Document Management
PeopleSoft
9.0
Salesforce
Customs Document Collaboration
PeopleSoft
9.0
Salesforce
Fulfillment Management
PeopleSoft
9.0
Salesforce
Inventory Visibility
PeopleSoft
9.0
Salesforce
Warehouse Workforce Management
PeopleSoft
9.0
Salesforce

Manufacturing

PeopleSoft
8.9
Salesforce
Production Process Design
PeopleSoft
8.9
Salesforce
Supply Chain Business Flows
PeopleSoft
8.9
Salesforce
Production Management
PeopleSoft
9.0
Salesforce
Contracted Manufacturing Management
PeopleSoft
8.9
Salesforce
Configuration Management
PeopleSoft
8.9
Salesforce
Work Definition
PeopleSoft
8.9
Salesforce
Work Execution
PeopleSoft
8.9
Salesforce
Advanced Fulfillment
PeopleSoft
8.9
Salesforce
Manufacturing Costs
PeopleSoft
9.0
Salesforce

Supply Chain

PeopleSoft
9.0
Salesforce
Forecasting
PeopleSoft
8.8
Salesforce
Inventory Planning
PeopleSoft
9.1
Salesforce
Multi-tier Supply Chain Planning
PeopleSoft
8.9
Salesforce
Performance Monitoring
PeopleSoft
9.0
Salesforce

Product Lifecycle Management

PeopleSoft
8.8
Salesforce
Ideation Management
PeopleSoft
9.0
Salesforce
Requirements Management
PeopleSoft
9.0
Salesforce
Proposal Management
PeopleSoft
9.0
Salesforce
Innovation Portfolio Management
PeopleSoft
9.0
Salesforce
Product Master Data Management
PeopleSoft
8.5
Salesforce
Vendor Portal
PeopleSoft
8.5
Salesforce
Project Portfolio Management
PeopleSoft
9.0
Salesforce

Sales Force Automation

PeopleSoft
Salesforce
8.3
Customer data management / contact management
PeopleSoft
Salesforce
8.9
Workflow management
PeopleSoft
Salesforce
8.2
Territory management
PeopleSoft
Salesforce
8.1
Opportunity management
PeopleSoft
Salesforce
8.8
Integration with email client (e.g., Outlook or Gmail)
PeopleSoft
Salesforce
8.2
Contract management
PeopleSoft
Salesforce
8.3
Quote & order management
PeopleSoft
Salesforce
7.8
Interaction tracking
PeopleSoft
Salesforce
8.5
Channel / partner relationship management
PeopleSoft
Salesforce
8.0

Customer Service & Support

PeopleSoft
Salesforce
8.5
Case management
PeopleSoft
Salesforce
9.0
Call center management
PeopleSoft
Salesforce
8.4
Help desk management
PeopleSoft
Salesforce
8.3

Marketing Automation

PeopleSoft
Salesforce
8.1
Lead management
PeopleSoft
Salesforce
8.2
Email marketing
PeopleSoft
Salesforce
8.0

CRM Project Management

PeopleSoft
Salesforce
8.0
Task management
PeopleSoft
Salesforce
8.4
Billing and invoicing management
PeopleSoft
Salesforce
6.7
Reporting
PeopleSoft
Salesforce
8.8

CRM Reporting & Analytics

PeopleSoft
Salesforce
8.8
Forecasting
PeopleSoft
Salesforce
8.4
Pipeline visualization
PeopleSoft
Salesforce
8.9
Customizable reports
PeopleSoft
Salesforce
9.1

Social CRM

PeopleSoft
Salesforce
8.1
Social data
PeopleSoft
Salesforce
8.2
Social engagement
PeopleSoft
Salesforce
8.0

Integrations with 3rd-party Software

PeopleSoft
Salesforce
8.4
Marketing automation
PeopleSoft
Salesforce
8.5
Compensation management
PeopleSoft
Salesforce
8.2

Platform

PeopleSoft
Salesforce
7.9
Mobile access
PeopleSoft
Salesforce
7.9

Pros

PeopleSoft

  • Customizable - PeopleSoft Financials allows for an incredible amount of flexibility and customization which is well suited to many industries including the healthcare and utility sectors.
  • Platform Agnostic - PeopleSoft Financials has adapted to the shifting environment of multi-form-factor devices and the challenges that arise with mobile browsers and desktop power users by implementing a "Fluid" interface that can be used across all devices
  • Feature Rich - PeopleSoft Financials includes settings and configuration for virtually any situation that arises within an organization's financial model, with most transactional settings being more than is required by the industry which ensures tracking to the level the organization requires
Bennett Walker | TrustRadius Reviewer

Salesforce

  • Salesforce nails the reporting suite. It's so robust and refined, that it makes my job 10 times more efficient.
  • Task and recurring meetings. I love logging in everyday and knowing exactly what I have lined up for the day, or at least an idea of it. This helps me organize my calendar.
  • Notes, emails, plugins. I love being able to take notes directly into the Account/Opportunity, and then in turn send emails directly to the client from there as well. Also, if i'm in my work email, and I email a client directly, I can then easily attach said email into my Salesforce account via one easy click.
John Hilburn | TrustRadius Reviewer

Cons

PeopleSoft

  • The newest version of PeopleSoft nVision requires that the client version of Excel to be 64 bit. Many companies do not support 64 Bit Excel. It would be nice if they kept the tool on the 32 bit Excel.
  • Oracle Support is not always timely in the responses to product questions or bugs discovered with PeopleSoft Financials. It would be nice if Oracle provided a Service Level Agreement for encountered bugs.
  • The archiving solution with PeopleSoft Financials is not very robust. It is cumbersome to move historical data from the transaction tables to the archive tables. Also, it would be nice if the archive tables were upgraded in the same manner as the transactional tables.
Anonymous | TrustRadius Reviewer

Salesforce

  • Quick access to report "button(s)" on dashboard. Right now you have to go to the Reports Tab, find the report template and run it. In Sales, we look at the same reports daily, and for individual sales personnel, being able to click 1 button to get to their accounts with the through date always being updated to "today" (so it doesn't have to be selected every single day before running the report) - would be of great help.
Leslie Bradford | TrustRadius Reviewer

Likelihood to Renew

PeopleSoft

PeopleSoft 9.1
Based on 2 answers
PRISM is a great tool to track and watch numerous financial documents. I would like to see more of an integration platform that would control tracking for specific project details. There is currently only a little section for job notes which I would like to see improve. I think navigation could be improved, but isn't the worst compared to some platforms I have worked with as it provides a tree like structure on the backend which helps synchronize information together for fiscal financials.
Laura Leistikow | TrustRadius Reviewer

Salesforce

Salesforce 10.0
Based on 48 answers
While it's not perfect and can be overly complicated at times, there is not another solution out there that can do what it does. To get the same functionality you would need numerous disparate tools to match the amount of functionality Salesforce has. Having it all aggregated on one platform makes the complicated parts far more bearable
John Cupoli | TrustRadius Reviewer

Usability

PeopleSoft

PeopleSoft 8.2
Based on 1 answer
PeopleSoft financial is user friendly and once you get the hang of it is very useful in everyday accounting
Christina O'Steen | TrustRadius Reviewer

Salesforce

Salesforce 7.5
Based on 36 answers
Salesforce is like a bucket of legos. Everyone gets the same bucket, but can build anything you want out of it. I've worked on Salesforce instances for: construction, non-profits, job training, music industries, medical insurance, medical billing, paid parking, and international medical diagnostic companies.
Kyle Dugger | TrustRadius Reviewer

Reliability and Availability

PeopleSoft

PeopleSoft 10.0
Based on 1 answer
No answer on this topic is available.

Salesforce

Salesforce 9.8
Based on 27 answers
All Force.com apps run on world-class data centers with backup, failover, and disaster-recovery facilities. Force.com has had a proven 99.9 percent uptime record for years. Accordingly, I only recall our instance of Salesforce having one unscheduled, brief down time over 6 years. I can't remember for sure, but it may have been due to our Internet Service Provider (ISP) versus Salesforce itself. Also, Salesforce does it's best to keep customers in the loop:

Trust.salesforce.com is the salesforce.com community's home for real-time information on system performance and security. On this site you'll find:

Live and historical data on system performance
Up-to-the minute information on planned maintenance
Phishing, malicious software and social engineering threats
Best security practices for your organization
Information on how we safeguard your data
Rob Gottschalk | TrustRadius Reviewer

Performance

PeopleSoft

No score
No answers yet
No answers on this topic

Salesforce

Salesforce 9.0
Based on 18 answers
Salesforce performance in general is excellent. "The cloud infrastructure beneath Force.com has been fine-tuned over the past 10 years. It powers nearly 100,000+ businesses running more than 185,000 applications that 3 million users count on every day."
Points per Salesforce -
1) Multitenant kernel - With a multitenant platform, each business that uses the app doesn’t have its own copy. Instead, all businesses share a single copy and then customize it for their specific needs.
2) ISO 27001 certified security - You can’t compromise when it comes to enterprise-level security. Force.com is road-tested and trusted by nearly 100,000+ companies, including many of the world’s most security-conscious organizations, such as banks and health care providers.
3) Proven reliability - All Force.com apps run on world-class data centers with backup, failover, and disaster-recovery facilities. Force.com has had a proven 99.9 percent uptime record for years.
4) Proven, real-time scalability - Force.com is used by many of the world's largest enterprises, including Cisco, Japan Post Network, and Symantec. Applications can automatically scale from a few users to millions of page views, as needed.
5) Real-time query optimizer - You need fast access to your data. The Force.com query optimizer delivers under 300ms response time, at a massive scale.
6) Real-time transparent system status - You can always see real-time system performance, availability, and security information at trust.salesforce.com.
7) Real-time upgrades - Unlike traditional software platforms, our upgrades never break your customizations, code, or integrations. We upgrade the platform for you 3 to 4 times each year. As a result, you’re always on the latest version, with access to the latest features, performance, and security enhancements.
8) Real-time sandbox environments - With a single click, you can create copies of your applications, configuration, and data in separate environments for development, testing, and training.
9) Three global production data centers and disaster recovery - Force.com runs on three geographically dispersed, mirrored data centers with built-in replication, disaster recovery, a redundant network backbone, and no single points of failure
Rob Gottschalk | TrustRadius Reviewer

Support Rating

PeopleSoft

PeopleSoft 8.2
Based on 1 answer
Because when I have a problem, our staff is well trained and they can answer most of my questions on the first call
Christina O'Steen | TrustRadius Reviewer

Salesforce

Salesforce 6.0
Based on 32 answers
Since we do not pay for Premier Support, the agreed upon response times are still pretty good. It is a little ridiculous that you should need to pay tens of thousands of dollars for their best support options and training.
Brent Booth | TrustRadius Reviewer

In-Person Training

PeopleSoft

No score
No answers yet
No answers on this topic

Salesforce

Salesforce 7.9
Based on 11 answers
All instructors are Salesforce certified. If you have done any type of customization, then it probably makes more sense to use the consulting partner who implemented your instance of Salesforce for training
Rob Gottschalk | TrustRadius Reviewer

Online Training

PeopleSoft

No score
No answers yet
No answers on this topic

Salesforce

Salesforce 9.1
Based on 15 answers
The quality of Salesforce's standard online training is high, but limited by nature as to what it covers.
Here are some common online courses -
Getting Started: Navigating Salesforce
Getting Started: Using the Sales Cloud
Getting Started: Administering Salesforce
Getting Started with Reports and Dashboards
Social Media Goes to Work: Chatter
Securing your Salesforce Organization
Getting Started with Data.com
Getting Started with Force.com Pages (Visualforce)
Writing Secure Applications on Force.com
Rob Gottschalk | TrustRadius Reviewer

Implementation Rating

PeopleSoft

PeopleSoft 9.1
Based on 1 answer
I wasn't part of the implementation
Christina O'Steen | TrustRadius Reviewer

Salesforce

Salesforce 9.4
Based on 16 answers
Executive involvement is critical. Make sure you have a good handle on the metrics you would like to ultimately manage. Work as a team to document your business requirements. Whiteboard often. Understand Salesforce's best practice capabilities.

Have a central person identified to handle all report and analysis requests (ie - don't allow multiple people to create reports; have one person create reports and distribute them to decision makers via the Salesforce dashboard or whatever form). Make sure you understand critical dates and develop the project plan accordingly
Rob Gottschalk | TrustRadius Reviewer

Alternatives Considered

PeopleSoft

PeopleSoft is much more appropriate for large organizations than the software programs listed here. I'm involved in a project to bring billing and accounts receivable functions out of "shadow systems" like those listed here and into PeopleSoft, and PeopleSoft is more robust, flexible, and standardizable. We've found it to be an excellent solution.
Cassandra Rayne Gross | TrustRadius Reviewer

Salesforce

Salesforce is head and shoulders above any other CRM available on the market. It integrates with Gmail and almost any other third-party tool that your company plans to use, making it the most robust and integrated tool available.
Zach Ettelman | TrustRadius Reviewer

Scalability

PeopleSoft

No score
No answers yet
No answers on this topic

Salesforce

Salesforce 10.0
Based on 2 answers
Salesforce has the unique ability to scale to new products and offerings quickly growing with your enterprise.
Todd Duclos | TrustRadius Reviewer

Return on Investment

PeopleSoft

  • I would like to see more people using this product so that we can get a better return on investment. It is a good start that 20% of the employee pool is using this product occasionally. I would like to send reminders to employees to check this out more often and remind them what benefits we provide.
vivi wong | TrustRadius Reviewer

Salesforce

  • Salesforce.com has contributed to a more efficient overall organization in particular lowering cycle times required by technology in the field and in finance.
  • Salesforce.com has played a large part in a formidable increase in our sales close rate.
  • Salesforce.com has dramatically increased our insight into our business.
Irene Chivily Von Toussaint | TrustRadius Reviewer

Screenshots

Pricing Details

PeopleSoft

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Salesforce

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

PeopleSoft
8.2
Salesforce
8.4

Likelihood to Renew

PeopleSoft
9.1
Salesforce
10.0

Usability

PeopleSoft
8.2
Salesforce
7.5

Reliability and Availability

PeopleSoft
10.0
Salesforce
9.8

Performance

PeopleSoft
Salesforce
9.0

Support Rating

PeopleSoft
8.2
Salesforce
6.0

In-Person Training

PeopleSoft
Salesforce
7.9

Online Training

PeopleSoft
Salesforce
9.1

Implementation Rating

PeopleSoft
9.1
Salesforce
9.4

Scalability

PeopleSoft
Salesforce
10.0

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