PeopleStrategy vs. SherpaDesk

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
PeopleStrategy
Score 10.0 out of 10
Mid-Size Companies (51-1,000 employees)
PeopleStrategy provides small and mid-sized companies access to a cloud-based, Software-as-a-Service, hire-to-retire HR platform featuring integrated Payroll, Human Resources, Employee & Manager Self-Service, Applicant Tracking, Onboarding, Benefits Administration, Time & Attendance, Performance Management, Compensation Planning, Learning Management, Employee Engagement, Compliance, Reporting and Analytics. PeopleStrategy features a single, centrally located database for all employee,…N/A
SherpaDesk
Score 8.2 out of 10
Mid-Size Companies (51-1,000 employees)
SherpaDesk is a help desk / ticketing platform with time tracking, invoice generation, and business intelligence capabilities.
$0
per agent
Pricing
PeopleStrategySherpaDesk
Editions & Modules
No answers on this topic
1st Tech Free
$0
per agent
Adventure Package
$39
per agent
Offerings
Pricing Offerings
PeopleStrategySherpaDesk
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
YesYes
Entry-level Setup FeeRequiredNo setup fee
Additional DetailsPeopleStrategy's pricing model is comprised of two primary components: a Per Employee Per Month fee for system usage, maintenance, and support and a one-time Implementation fee. Both components depend on the modules selected, the complexity of the setup, the interfaces required, etc. There are optional capabilities offered through 3rd parties which are priced separately. For companies that select to use PeopleStrategy's brokerage services, a personalized quote will be provided.
More Pricing Information
Features
PeopleStrategySherpaDesk
Human Resource Management
Comparison of Human Resource Management features of Product A and Product B
PeopleStrategy
10.0
2 Ratings
23% above category average
SherpaDesk
-
Ratings
Employee demographic data10.02 Ratings00 Ratings
Employment history10.02 Ratings00 Ratings
Job profiles and administration10.01 Ratings00 Ratings
Workflow for transfers, promotions, pay raises, etc.10.02 Ratings00 Ratings
Organizational charting10.02 Ratings00 Ratings
Organization and location management10.02 Ratings00 Ratings
Compliance data (COBRA, OSHA, etc.)10.02 Ratings00 Ratings
Payroll Management
Comparison of Payroll Management features of Product A and Product B
PeopleStrategy
10.0
2 Ratings
21% above category average
SherpaDesk
-
Ratings
Pay calculation10.01 Ratings00 Ratings
Support for external payroll vendors10.02 Ratings00 Ratings
Off-cycle/On-Demand payment10.01 Ratings00 Ratings
Benefit plan administration10.02 Ratings00 Ratings
Direct deposit files10.01 Ratings00 Ratings
Salary revision and increment management10.02 Ratings00 Ratings
Reimbursement management10.01 Ratings00 Ratings
Leave and Attendance Management
Comparison of Leave and Attendance Management features of Product A and Product B
PeopleStrategy
10.0
1 Ratings
20% above category average
SherpaDesk
-
Ratings
Approval workflow10.01 Ratings00 Ratings
Balance details10.01 Ratings00 Ratings
Annual carry-forward and encashment10.01 Ratings00 Ratings
Employee Self Service
Comparison of Employee Self Service features of Product A and Product B
PeopleStrategy
10.0
2 Ratings
20% above category average
SherpaDesk
-
Ratings
View and generate pay and benefit information10.01 Ratings00 Ratings
Update personal information10.02 Ratings00 Ratings
View company policy documentation10.02 Ratings00 Ratings
Employee recognition10.01 Ratings00 Ratings
View job history10.01 Ratings00 Ratings
HR Reporting
Comparison of HR Reporting features of Product A and Product B
PeopleStrategy
10.0
2 Ratings
27% above category average
SherpaDesk
-
Ratings
Report builder10.02 Ratings00 Ratings
Pre-built reports10.02 Ratings00 Ratings
Ability to combine HR data with external data10.02 Ratings00 Ratings
Onboarding
Comparison of Onboarding features of Product A and Product B
PeopleStrategy
10.0
1 Ratings
23% above category average
SherpaDesk
-
Ratings
New hire portal10.01 Ratings00 Ratings
Manager tracking tools10.01 Ratings00 Ratings
Performance and Goals
Comparison of Performance and Goals features of Product A and Product B
PeopleStrategy
10.0
1 Ratings
19% above category average
SherpaDesk
-
Ratings
Corporate goal setting10.01 Ratings00 Ratings
Individual goal setting10.01 Ratings00 Ratings
Line-of sight-visibility10.01 Ratings00 Ratings
Performance tracking10.01 Ratings00 Ratings
Performance Management
Comparison of Performance Management features of Product A and Product B
PeopleStrategy
10.0
1 Ratings
22% above category average
SherpaDesk
-
Ratings
Performance plans10.01 Ratings00 Ratings
Performance improvement plans10.01 Ratings00 Ratings
Review status tracking10.01 Ratings00 Ratings
Review reminders10.01 Ratings00 Ratings
Multiple review frequency10.01 Ratings00 Ratings
Succession Planning
Comparison of Succession Planning features of Product A and Product B
PeopleStrategy
10.0
1 Ratings
24% above category average
SherpaDesk
-
Ratings
Candidate development10.01 Ratings00 Ratings
Recruiting / ATS
Comparison of Recruiting / ATS features of Product A and Product B
PeopleStrategy
10.0
1 Ratings
25% above category average
SherpaDesk
-
Ratings
Job Requisition Management10.01 Ratings00 Ratings
Company Website Posting10.01 Ratings00 Ratings
Publish to Social Media10.01 Ratings00 Ratings
Job Search Site Posting10.01 Ratings00 Ratings
Duplicate Candidate Prevention10.01 Ratings00 Ratings
Applicant Tracking10.01 Ratings00 Ratings
Notifications and Alerts10.01 Ratings00 Ratings
Incident and problem management
Comparison of Incident and problem management features of Product A and Product B
PeopleStrategy
-
Ratings
SherpaDesk
8.5
3 Ratings
5% above category average
Organize and prioritize service tickets00 Ratings9.12 Ratings
Subscription-based notifications00 Ratings9.11 Ratings
ITSM collaboration and documentation00 Ratings6.82 Ratings
Ticket creation and submission00 Ratings8.93 Ratings
Ticket response00 Ratings8.93 Ratings
Self Help Community
Comparison of Self Help Community features of Product A and Product B
PeopleStrategy
-
Ratings
SherpaDesk
7.3
1 Ratings
9% below category average
External knowledge base00 Ratings5.51 Ratings
Internal knowledge base00 Ratings9.11 Ratings
Multi-Channel Help
Comparison of Multi-Channel Help features of Product A and Product B
PeopleStrategy
-
Ratings
SherpaDesk
9.1
2 Ratings
14% above category average
Customer portal00 Ratings9.12 Ratings
Email support00 Ratings9.12 Ratings
Help Desk CRM integration00 Ratings9.11 Ratings
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PeopleStrategySherpaDesk
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Score 9.0 out of 10
Medium-sized Companies
Paypro Workforce Management
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Score 9.4 out of 10
Agiloft Flexible Service Desk Suite
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Enterprises
Infor Human Resources
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Score 8.0 out of 10
SAP Service Cloud
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Score 9.1 out of 10
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User Ratings
PeopleStrategySherpaDesk
Likelihood to Recommend
10.0
(2 ratings)
8.0
(3 ratings)
User Testimonials
PeopleStrategySherpaDesk
Likelihood to Recommend
PeopleStrategy
PeopleStrategy is an excellent product if an organization is growing in the right direction and wants to improve HR processes. The software has many different packages depending on the need and can be purchased separately if something in addition is decided in the future. This is a benefit because not all organizations may need all features right away.
Read full review
SherpaDesk
[It's] well suited for cloud support applications as there's no installation or maintenance required.
Read full review
Pros
PeopleStrategy
  • It was easy to navigate
  • Easy to read
  • Document upload was very easy and quick
  • User Access was really easy to manager and reset passwords.
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SherpaDesk
  • Ticketing is very fast & easy
  • Tracking time is fast
Read full review
Cons
PeopleStrategy
  • Certain functions cannot be integrated unless you have purchase that specific package
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SherpaDesk
  • Its ability to switch between tickets, assets, etc., is a little clunky. A static menu bar would be helpful.
  • The ability to see the latest update in the ticket view.
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Alternatives Considered
PeopleStrategy
ADP and Oracle are systems I have used and the GUI of Oracle even as antiquated as it is was vastly more efficient to work with than the people as well as system that PeopleStrategy claimed to be supporting. I didn't have any part in the selection of this system as it was in place before I was part of the team. We promptly began looking into all in one systems so that we could convert to a better experience for us as administrators and for the employees and their use. We ulitmatelt converted to ADP this year and even though the process was not as seemless as promised I would still take this process over using PeopleStrategy any time.
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SherpaDesk
When looking for solutions for our business, I personally looked at Aautotask. I am not the decision maker so I don't know what my boss looked at in full. Autotask seems good. It looked like it got a bit complicated and may be for very large enterprise customers. Just lots of features that we don't need.
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Return on Investment
PeopleStrategy
  • PeopleStrategy has reduced errors and paper waste
  • Since using PeopleStrategy, we've maximized our time and streamlined processes
  • Through PeopleStrategy's services, our business has increased employee retention
Read full review
SherpaDesk
  • As a single freelance consultant Sherpadesk has exceptional ROI because it's free but if my company had more support people I would definetly go with SherpaDesk again.
Read full review
ScreenShots

PeopleStrategy Screenshots

Screenshot of Configurable navigation bar to manage employeesScreenshot of Talent Acquisition: Configurable Career PortalScreenshot of Reporting Example: DashboardScreenshot of Configurable navigation bar to manage employees

SherpaDesk Screenshots

Screenshot of Techs get instant access to what needs to be done and how they are performing against their teamScreenshot of Manage all open tickets and sort by priority on what needs to be completed firstScreenshot of Track and enter all billable and non-billable timeScreenshot of Review project progress and profitabilityScreenshot of Create flexible rate plans and compile invoices that can be sent out through QuickBooks or FreshBooks integrationsScreenshot of Update customer requests, add time and expenses remotely