Likelihood to Recommend
I think the software is well suited for targeted feedback for large organizations. I think product marketing teams could use the software as well. I think it competes directly and does a better job than
. The platform feels more mature. I think this would work very well for politicians to be able to use to invite constituents to provide feedback on local, state, and national govt.
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We use the Preciate app to do both internal and external recognition, which allows us to connect with our customers and communicate about things that were successes for us as a team. We also like to recognize team members and let them know that their work is not overlooked. We also use this to recognize customers and interns.
Read full review Pros I really like the customizability of the platform. As a user it is easy to navigate and provides ample opportunity to write in reviews. The ability to save information on the platform is great. So users can stop and start a review at their leisure I really like the ability to email to remind users to finish a survey. This keeps users engaged and reminds them to finish. Read full review Easy install and user interface. Great customer service. Read full review Cons Offering suggestions on how best to provide feedback in comment boxes. Perhaps forcing the creators of the surveys to list examples to help reviewers I think having emojies would help as well instead of the standard language. Perhaps adding a mobile platform for customers to send out to their workforce Read full review Technology could improve. Social needs some work (though I'm understanding of its newness). DIY ability to customize stickers and more. Read full review Support Rating
Preciate is always ready to help with questions or problems. They are good at follow up and also being proactive when new versions or upgrades are released. They also do a great job putting useful information on social media like LinkedIn and Twitter, that information is useful when we have an issue. Additionally, they have been really good at taking our suggestions and incorporating them into future builds and versions.
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I like Perceptyx because it feels like a more mature platform. This is what the executive team at my company has used to survey. The ability to integrate into email platforms to send out to the whole organization is valuable, and the ability to save answers gives employees time to think and carefully provide the best answers to the survey questions
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I don't like using LinkedIn because it is too personal and not private enough, also recognition gets lost after you post it. With Preciate, the employee or person can take the recognition along with them at their next role or job. I also think that the company stands for some amazing things.
Read full review Return on Investment The company continues to use it. It has led to employees being able to get there voices heard It has improved communication from leaders to the workforce. Read full review Great ROI, it's reasonably priced. Has enforced core values that otherwise would have been announced one day and forgotten the next. Improves cross-team relationships. Read full review ScreenShots