Perceptyx vs. Printfection

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Perceptyx
Score 7.4 out of 10
N/A
Perceptyx, from the company of the same name in Temecula, combines employee surveys and people analytics to help users see more of what’s going on in an organization, and how to drive it forward. Users can build multiple reporting demographics and linkage to performance metrics so as to discover how employee feedback is impacting the success of the business. Leaders can be provided with insights for survey items, including a self-assessment to help understand why employees may feel the way they…N/A
Printfection
Score 9.0 out of 10
N/A
Printfection is a swag management platform that aims to simplify the buying, managing, and distribution of swag and branded merchandise, from the company of the same name in Denver. They offer a suite of online swag management tools and APIs alongside custom printing, inventory management, and distribution. The vendor states their customers use the platform to drive more leads, reward customers, and engage employees.N/A
Pricing
PerceptyxPrintfection
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
PerceptyxPrintfection
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Best Alternatives
PerceptyxPrintfection
Small Businesses
Submittable
Submittable
Score 8.9 out of 10

No answers on this topic

Medium-sized Companies
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Score 9.9 out of 10
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Score 8.2 out of 10
Enterprises
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Score 9.9 out of 10
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Score 8.2 out of 10
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User Ratings
PerceptyxPrintfection
Likelihood to Recommend
9.0
(1 ratings)
8.9
(80 ratings)
Likelihood to Renew
-
(0 ratings)
8.5
(3 ratings)
Usability
-
(0 ratings)
7.5
(4 ratings)
Availability
-
(0 ratings)
8.6
(2 ratings)
Performance
-
(0 ratings)
8.6
(2 ratings)
Support Rating
-
(0 ratings)
9.5
(80 ratings)
In-Person Training
-
(0 ratings)
8.2
(1 ratings)
Online Training
-
(0 ratings)
8.2
(1 ratings)
Implementation Rating
-
(0 ratings)
8.5
(3 ratings)
Configurability
-
(0 ratings)
8.6
(2 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
8.6
(2 ratings)
Ease of integration
-
(0 ratings)
9.1
(1 ratings)
Product Scalability
-
(0 ratings)
8.6
(2 ratings)
Professional Services
-
(0 ratings)
6.1
(2 ratings)
Vendor post-sale
-
(0 ratings)
8.6
(2 ratings)
Vendor pre-sale
-
(0 ratings)
8.6
(2 ratings)
User Testimonials
PerceptyxPrintfection
Likelihood to Recommend
Perceptyx, Inc.
I think the software is well suited for targeted feedback for large organizations. I think product marketing teams could use the software as well. I think it competes directly and does a better job than SurveyMonkey. The platform feels more mature. I think this would work very well for politicians to be able to use to invite constituents to provide feedback on local, state, and national govt.
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Printfection
It is well suited for a one-stop shop that gets everything done in one place (sizing, order, warehousing, shipping, drop-shipping, ability to do one-off orders, support in the process). It is less appropriate if you need something very specific and what they have doesn't work for you or if you like to be very involved in the complete process. It is also less appropriate if price is a major factor.
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Pros
Perceptyx, Inc.
  • I really like the customizability of the platform. As a user it is easy to navigate and provides ample opportunity to write in reviews.
  • The ability to save information on the platform is great. So users can stop and start a review at their leisure
  • I really like the ability to email to remind users to finish a survey. This keeps users engaged and reminds them to finish.
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Printfection
  • The swag catalogue has lots of items to choose from and they try to source anything else you need
  • Takes care of the logistical challenges of getting swag to offices, events and to customers
  • Their customer team are really hands on and helpful
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Cons
Perceptyx, Inc.
  • Offering suggestions on how best to provide feedback in comment boxes. Perhaps forcing the creators of the surveys to list examples to help reviewers
  • I think having emojies would help as well instead of the standard language.
  • Perhaps adding a mobile platform for customers to send out to their workforce
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Printfection
  • Their Giveaway feature was made some improvements but I would like to see it be more flexible
  • Being able to get more samples of products and printing prior to ordering
  • Swag photography/ items in stock in our closet- we had to provide photos of these items
  • Better updates on swag items that are low in stock
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Likelihood to Renew
Perceptyx, Inc.
No answers on this topic
Printfection
We are currently extremely satisfied with printfection. The quality of swag is very good, but the customer service ranks high above any other swag company. I have been working closely with my Printfection manager (Tyler Rowland) and he has been more than helpful from the start.
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Usability
Perceptyx, Inc.
No answers on this topic
Printfection
The product is really easy to use and manage. We love using Printfection. It's easy to order, ship and manage everything. I did remove one rating point because their set up for "giveaways" is a little cumbersome and I wish their platform notified you when products in your giveaways are running low.
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Reliability and Availability
Perceptyx, Inc.
No answers on this topic
Printfection
Prinfection's availability has been great. There was one time when a product we needed wasn't available, but our Printfection rep made sure to get what we needed.
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Performance
Perceptyx, Inc.
No answers on this topic
Printfection
Printfection's performance has been top-notch. We have been using Printfection for only about 8 months, and have not had any issues with performance.
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Support Rating
Perceptyx, Inc.
No answers on this topic
Printfection
Every step of the way, I have been helped by someone who feels like a friend. They know their stuff and they get back to me in a timely manner. It gets frustrating when you need help but the "experts" don't offer any. Printfection isn't like this at all. They've done a great job making sure I understand everything I need to have a successful campaign for our employees.
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In-Person Training
Perceptyx, Inc.
No answers on this topic
Printfection
Tyler led some of our staff through training and was very helpful. Tyler was also always available for any questions after training was complete.
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Online Training
Perceptyx, Inc.
No answers on this topic
Printfection
We completed online training with a Printfection rep leading us through the process. This made the whole experience easy and helpful.
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Implementation Rating
Perceptyx, Inc.
No answers on this topic
Printfection
Their team is very helpful in getting set up and we felt like they worked with us on price and also getting our previous inventory we had at our offices set up in Printfection. The only down side of shipping in your items to Printfection is the photography of the items (which clients can see) is pretty terrible if you don't have clear product photos prior to sending the items to Printfection warehouse.
**All items purchased through Printfection the product photos look better (so this issue won't be the case with those who aren't shipping existing swag to their warehouse)
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Alternatives Considered
Perceptyx, Inc.
I like Perceptyx because it feels like a more mature platform. This is what the executive team at my company has used to survey. The ability to integrate into email platforms to send out to the whole organization is valuable, and the ability to save answers gives employees time to think and carefully provide the best answers to the survey questions
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Printfection
There were a couple of reasons we selected Printfection: price and contract/level of commitment (we are on a month-to-month plan). To be honest, there are products that integrate better with Salesforce and have more capabilities but we were looking for something that didn't require us to sign a year contract and was a reasonable price. After purchasing, we are extremely impressed with their team and consider this a huge benefit of going with Printfection.
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Contract Terms and Pricing Model
Perceptyx, Inc.
No answers on this topic
Printfection
Simple pricing and easy to pitch to stakeholders
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Scalability
Perceptyx, Inc.
No answers on this topic
Printfection
Only a few of our departments will be using Printfection, (like HR and Customer Success), but both departments find Printfection flexible and scalable.
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Professional Services
Perceptyx, Inc.
No answers on this topic
Printfection
There aren't many professional services besides what is related to their product. What would have been great was to get design services included in our membership since we dont have one in house
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Return on Investment
Perceptyx, Inc.
  • The company continues to use it.
  • It has led to employees being able to get there voices heard
  • It has improved communication from leaders to the workforce.
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Printfection
  • Previously we had a "welcome" kit for certain new customers with custom packaging and great messaging. It was very successful in helping kick off a new customer relationship.
  • If the platform was integrated with our CRM we'd have more metrics to be able to measure ROI.
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ScreenShots