Perceptyx vs. Zoho Forms

I think the software is well suited for targeted feedback for large organizations. I think product marketing teams could use the software as well. I think it competes directly and does a better job than SurveyMonkey. The platform feels more mature. I think this would work very well for politicians to be able to use to invite constituents to provide feedback on local, state, and national govt.

Incentivized

Even if you cannot afford to pay for a Form builder, along with your CRM, i would strongly recommend Zoho Forms as it has the best mobile app as compared to other tools. The form submission notifications in the form of app notification, email or SMS is a very strong feature of Zoho Forms as well as other features like integration with other apps and form approval feature. However if you have 3 users for the free version of Zoho, only one of them will be able to use Zoho Forms which turns out to be a negative point of this app.

Incentivized

• I really like the customizability of the platform. As a user it is easy to navigate and provides ample opportunity to write in reviews.
• The ability to save information on the platform is great. So users can stop and start a review at their leisure
• I really like the ability to email to remind users to finish a survey. This keeps users engaged and reminds them to finish.

Incentivized

• Zoho Forms is easy to use and very affordable
• Zoho is highly customizable
• Sharing data online is easy thanks to the online forms
• The survey templates make the tool easy to understand creating quick surveys is easy.

Incentivized

• Offering suggestions on how best to provide feedback in comment boxes. Perhaps forcing the creators of the surveys to list examples to help reviewers
• I think having emojies would help as well instead of the standard language.
• Perhaps adding a mobile platform for customers to send out to their workforce

Incentivized

• Easier integration between Zoho CRM and Zoho Forms
• Pre-filled client info or ways to easily import info to forms from Zoho CRM

Incentivized

The user interface and user experience is outstanding, seems like a lot of hard work has been put into it by the design, development and product teams. The fonts used are optimal, the icons and menu bars are well placed, the colors are very friendly to the eye and the standard white background is beautifully adjusted to the user expectations. The sliders are well designed and you can easily find whatever menu/option/feature you are looking for without much hassle.

Incentivized

I have contacted the support team at least once and they proved to be very helpful. Also, they were timely in responding to my issues

Incentivized

I like Perceptyx because it feels like a more mature platform. This is what the executive team at my company has used to survey. The ability to integrate into email platforms to send out to the whole organization is valuable, and the ability to save answers gives employees time to think and carefully provide the best answers to the survey questions

Incentivized

I chose this software because it is very well integrated with other Zoho products which I am using. Apart from this it has mobile applications also which allows me to use this software from my mobile devices when I am traveling for work. Its mail merge feature is also one of the important reason to choose this software.

Incentivized

• The company continues to use it.
• It has led to employees being able to get there voices heard
• It has improved communication from leaders to the workforce.

Incentivized

• Positive. Initially, we thought that customers would not answer the forms, but most do.
• Positive. If you really want to improve your service, this is an excellent way to start.
• Positive. Whenever we have new ideas, we consult with clients.

Incentivized