PerfectServe vs. Zoho Cliq

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
PerfectServe
Score 9.0 out of 10
N/A
PerfectServe aims to improve patient safety and reduce provider burnout by automating workflows, speeding time to care, optimizing shift schedules, and streamlining communication. Its scheduling features are designed to satisfy provider preferences and organizational requirements to build the best possible schedule. It also is designed to integrate communication across all systems and locations in the patient care continuum to empower nurse mobility, reduce care delays, and improve the patient…N/A
Zoho Cliq
Score 9.1 out of 10
N/A
Zoho Chat is a live chat tool, from Zoho Corporation.
$0
Pricing
PerfectServeZoho Cliq
Editions & Modules
No answers on this topic
Free
$0
Unlimited
$3/user/month
up to 500 users
Offerings
Pricing Offerings
PerfectServeZoho Cliq
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsBilled monthly: Up to 500 users = $3 / user / month 501 - 1000 users = $2.5 / user / month 1001 - 5000 users = $2 / user / month 5001 - 10K users = $1.5 / user / month 10K + = Rs. 40 / user / month (or) $1 / user / month
More Pricing Information
Community Pulse
PerfectServeZoho Cliq
Top Pros
Top Cons

No answers on this topic

Features
PerfectServeZoho Cliq
Project Management
Comparison of Project Management features of Product A and Product B
PerfectServe
-
Ratings
Zoho Cliq
8.6
2 Ratings
8% above category average
Task Management00 Ratings7.52 Ratings
Scheduling00 Ratings7.01 Ratings
Workflow Automation00 Ratings9.01 Ratings
Mobile Access00 Ratings10.02 Ratings
Search00 Ratings9.52 Ratings
Communication
Comparison of Communication features of Product A and Product B
PerfectServe
-
Ratings
Zoho Cliq
7.8
2 Ratings
3% below category average
Chat00 Ratings10.02 Ratings
Notifications00 Ratings10.02 Ratings
Discussions00 Ratings10.02 Ratings
Surveys00 Ratings5.01 Ratings
Internal knowledgebase00 Ratings4.01 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
PerfectServe
-
Ratings
Zoho Cliq
9.5
2 Ratings
15% above category average
Video files00 Ratings9.52 Ratings
Audio files00 Ratings9.52 Ratings
Access control00 Ratings9.52 Ratings
Advanced security features00 Ratings9.02 Ratings
Device sync00 Ratings10.02 Ratings
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PerfectServeZoho Cliq
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Qualifacts CareLogic EHR
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Enterprises

No answers on this topic

HCL Connections
HCL Connections
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
PerfectServeZoho Cliq
Likelihood to Recommend
9.0
(1 ratings)
10.0
(5 ratings)
Likelihood to Renew
-
(0 ratings)
10.0
(2 ratings)
Usability
-
(0 ratings)
10.0
(1 ratings)
Support Rating
-
(0 ratings)
10.0
(1 ratings)
User Testimonials
PerfectServeZoho Cliq
Likelihood to Recommend
PerfectServe
Well suited: Short text messages for quick communication that needs to have protected information. Less appropriate: Calling service.
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Zoho
Zoho Cliq has allowed our office to be remote-worker friendly since onboarding. Teams are able to meet throughout the day with ease. Completing "@" messages allow for inter-office communication in a semi-public space (i.e. on our #Sales channel, a sales team member can "@" me to ask a question, and if I don't answer, a teammate can reply first). And having the audio/screen share capability allows "parking lot" conversations to not derail the chat. The only caveat really is your available screen real estate to manage multiple conversations at once. Honestly, as a product, it feels as potent as Slack or Discord (minus silly bots). I don't have a single complaint about the platform.
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Pros
PerfectServe
  • Efficiency.
  • Protective information.
  • Increased communication.
  • Ease of use.
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Zoho
  • Its interface is really simple to use so you don't need to spend a lot of time training your people to manage incoming contacts.
  • The visitor tracking is excellent. It will provide a lot of very useful data for your team to see what works on your site and what doesn't.
  • It integrates really well with other Zoho apps.
  • Their support is excellent. We got useful, informative responses from them when we had to contact them.
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Cons
PerfectServe
  • Shorten downtime services.
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Zoho
  • Not missing functionality as such but would be useful to record audio chats
  • Zoho not as widely adopted than other Chat clients like Hangouts/Skype
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Likelihood to Renew
PerfectServe
No answers on this topic
Zoho
Zoho Cliq has become an integral part of our daily business. Every single member of our team who has a job involving a computer has an active Zoho Cliq license and uses the tool continuously throughout the day. It cuts down on meetings and allows the team to feel very connected to one-another even though we are distributed geographically.
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Usability
PerfectServe
No answers on this topic
Zoho
Ease of use! It's easy enough to open chat, start audio sessions, screen shares, or even sending files. The fact that individual "emojis" can be applied to normal chats is wonderful. Allows to "acknowledge" without lengthy back-and-forths. Automation via CRM turns Cliq into a productivity tool beyond communication. Simply put, I don't how you could improve the system (save for a few UI boosts). As it stands, it's a powerful tool that is easy to pick up and play with.
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Support Rating
PerfectServe
No answers on this topic
Zoho
Any time that I have had an issue, and there haven't been many user support jumps right on and helps me right away.
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Alternatives Considered
PerfectServe
Much better.
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Zoho
We selected Zoho because it was already a part of the Zoho toolset we were using. They offered a free trial which was a big help in our purchasing decision. Our team looked at one other alternative but we weren't satisfied with the pricing quote we got from them and the fact that we were already using other Zoho apps made our decision easier.
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Return on Investment
PerfectServe
  • Improved communication for those who use it.
  • Difficulty when sudden downtime with need for back up plan.
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Zoho
  • Positive - Easier Comms with specific Clients. Encouraging more to use it to engage with me
  • Negative - Yet another comms channel to manage would like to have less. But see previous positive
  • Positive - Came as part of my Zoho One subscription so low cost
  • Has a wealth of options still to investigate as part of Cliq
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ScreenShots

Zoho Cliq Screenshots

Screenshot of Zoho Cliq UIScreenshot of Remote WorkScreenshot of Video CallsScreenshot of Integrations in Zoho CliqScreenshot of Zoho Cliq view across devices