CommUnity by Personify vs. XWiki Collaboration Suite

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
CommUnity by Personify
Score 10.0 out of 10
N/A
Small World Labs Community is a hosted collaboration and social networking platform with easy drag & drop modification capabilities. Small World Labs offers implementation and community engagement services, plus an open API for integration with other systems. Small World Labs has clients across industries, but a high concentration in the nonprofit area. Small World Labs was acquired by Personify Corp in 2016.N/A
XWiki Collaboration Suite
Score 9.0 out of 10
Mid-Size Companies (51-1,000 employees)
XWiki Collaboration Suite (XCS) is a software solution that is built on top of the XWiki Enterprise Open Source project. According to the vendor, XCS tackles 2 main use cases: Information & Knowledge Management Collaborative Work It is available on premise or as SaaS and is packaged with XWiki SAS services. These services include: support, a yearly upgrade, initial setup and configuration.N/A
Pricing
CommUnity by PersonifyXWiki Collaboration Suite
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
CommUnity by PersonifyXWiki Collaboration Suite
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup fee$4 seat
Additional Details
More Pricing Information
Community Pulse
CommUnity by PersonifyXWiki Collaboration Suite
Top Pros
Top Cons
Features
CommUnity by PersonifyXWiki Collaboration Suite
Project Management
Comparison of Project Management features of Product A and Product B
CommUnity by Personify
-
Ratings
XWiki Collaboration Suite
8.0
1 Ratings
1% above category average
Task Management00 Ratings8.01 Ratings
Scheduling00 Ratings8.01 Ratings
Workflow Automation00 Ratings8.01 Ratings
Mobile Access00 Ratings8.01 Ratings
Search00 Ratings9.01 Ratings
Visual planning tools00 Ratings7.01 Ratings
Communication
Comparison of Communication features of Product A and Product B
CommUnity by Personify
-
Ratings
XWiki Collaboration Suite
10.0
1 Ratings
22% above category average
Notifications00 Ratings10.01 Ratings
Discussions00 Ratings10.01 Ratings
Internal knowledgebase00 Ratings10.01 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
CommUnity by Personify
-
Ratings
XWiki Collaboration Suite
7.8
1 Ratings
4% below category average
Versioning00 Ratings10.01 Ratings
Video files00 Ratings5.01 Ratings
Audio files00 Ratings5.01 Ratings
Document collaboration00 Ratings10.01 Ratings
Access control00 Ratings10.01 Ratings
Integrates with Google Drive00 Ratings7.01 Ratings
Best Alternatives
CommUnity by PersonifyXWiki Collaboration Suite
Small Businesses
PowerDMS by NEOGOV
PowerDMS by NEOGOV
Score 9.5 out of 10
Stackby
Stackby
Score 9.6 out of 10
Medium-sized Companies
PowerDMS by NEOGOV
PowerDMS by NEOGOV
Score 9.5 out of 10
Troop Messenger
Troop Messenger
Score 9.7 out of 10
Enterprises
Discord
Discord
Score 8.7 out of 10
HCL Connections
HCL Connections
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
CommUnity by PersonifyXWiki Collaboration Suite
Likelihood to Recommend
9.1
(3 ratings)
10.0
(1 ratings)
Likelihood to Renew
9.1
(3 ratings)
-
(0 ratings)
Usability
9.1
(1 ratings)
-
(0 ratings)
Availability
9.1
(1 ratings)
-
(0 ratings)
Performance
9.1
(1 ratings)
-
(0 ratings)
Support Rating
9.1
(1 ratings)
-
(0 ratings)
In-Person Training
9.1
(1 ratings)
-
(0 ratings)
Online Training
8.2
(1 ratings)
-
(0 ratings)
Implementation Rating
9.1
(1 ratings)
-
(0 ratings)
User Testimonials
CommUnity by PersonifyXWiki Collaboration Suite
Likelihood to Recommend
Personify Corp
You can tell from the CEO and all staff that this is a very competent company that wants you to succeed with integrity. There is a strong
support and services team that works collaboratively with us to make
sure we are always getting what we need. They provide
24x7 emergency support, online ticket support, email support, a client
community, and the ability to call and talk to the same account manager or
community consultant every time (I even have Mariano's skype and he replies on weekends!). They recently launched a client community - so they are now even practicing what they preach. Our questions in the client community are always answered quickly.
Read full review
XWiki SAS
XWiki is very well suited for a very wide range of web collaboration and web development.
Read full review
Pros
Personify Corp
  • It's easy to use. The admin panel has a number of drag and drop options to modify the experience
  • Flexibility. There are a large number of standard block features that can be added to areas. In addition, each dynamic block as a number of settings that allow you to tailor the experience you want to create. You can do this without being a programmer.
  • Personalization. There are good tools that allow you to personalize the experience based on whether users are logged in or not, whether they are in particular segments (which we can create) or recommendations based on information the user has provided about themselves.
  • Mobile. Small World Labs has a really great way of doing mobile. They give you a drag and drop interface for designing the mobile environment so there is a lot of flexibility with this. We are currently turning this module on.
Read full review
XWiki SAS
  • XWiki makes it easy to manage semi-structured information, which is at the heart of every knowledge nexus of organizations. It makes it easy to manage in a single system both structured data (such as memberships, projects), and unstructured data.
  • XWiki offers a very rich API for creating enterprise applications quickly that are easy to maintain and evolve collaboratively.
  • XWiki templating and skinning system is extremely flexible and powerful.
Read full review
Cons
Personify Corp
  • Integration with our Association Management System (AMS) didn't go as smoothly as I had wished. Having said that all of the issues with that integration have been addressed.
  • Because the platform is updated so frequently you need to stay on top of what is available to you and your end users or you may miss out on key functionality releases.
Read full review
XWiki SAS
  • While the basic pieces are available for turning XWiki into an advanced semantic system, some features could be made available more prominently to the user for easing the use of faceted and typed links, paving the way for a new era of collaborative knowledge sharing.
Read full review
Likelihood to Renew
Personify Corp
From the first conversation and beyond, it has been a pleasure working with Small World Labs. Their staff are genuinely interested in understanding our business and our goals, and actively make recommendation on continued improvement and long-term strategy. All of their staff demonstrate a clear understanding of the product and when to expect new features. Furthermore, their CEO, Michael Wilson, is more than competent and has proven to be an industry expert. He understands both the technical side and the community strategy side of the business. In fact, we have already initiated a project to build a second community with Small World Labs for a separate business unit
Read full review
XWiki SAS
No answers on this topic
Usability
Personify Corp
There are a multitude of options to configure the exact user experience you want and what you want to emphasize.
Read full review
XWiki SAS
No answers on this topic
Reliability and Availability
Personify Corp
Uptime has never been an issue.
Read full review
XWiki SAS
No answers on this topic
Performance
Personify Corp
Speed is not an issue.
Read full review
XWiki SAS
No answers on this topic
Support Rating
Personify Corp
The people at Small World Labs are very accessible. I can email, open a ticket, or call and they are there. I'd also point out that senior management is quite available too. We frequently have talks about potential strategies and new things we might be doing, which is great. I think the whole organization genuinely likes what they do and likes helping us succeed.
Read full review
XWiki SAS
No answers on this topic
In-Person Training
Personify Corp
In-person training is more ad-hoc based on if they are traveling to you or you are going to visit them. I imagine that if I paid for in-person training that it would be set up as well, but I've just used the standard training that comes with the initial set up and ongoing support.
Read full review
XWiki SAS
No answers on this topic
Online Training
Personify Corp
Online training is through online webinar & how-to posts and videos in the client community.
Read full review
XWiki SAS
No answers on this topic
Implementation Rating
Personify Corp
We had staff turnover at our own organization during the implementation. We were able to get the community up and live in a good timeframe even though that happened and we had to switch some people around for managing the project on our side.
Read full review
XWiki SAS
No answers on this topic
Alternatives Considered
Personify Corp
We evaluated a few different community platform vendors over the course of a couple of months. I believe we also evaluated Jive, Lithium, KickApps, and Powered.
Read full review
XWiki SAS
XWiki key differentiators in my opinion:
  • Fast app development framework with very rich API
  • Open-source strategy, opening the way to collaborative innovation
Read full review
Return on Investment
Personify Corp
  • Our community has been very active since the re-launch of our site. Have seen some increases in member engagement.
  • Feedback from our membership has been nothing but positive since we transitioned off of our older Sharepoint community. Look and feel and ease of use have been real pluses for our members.
  • Having the Small World Labs community is allowing us to be more creative with the way we integrate our community into all aspects of our online presence, web-site, social media, etc.
Read full review
XWiki SAS
  • XWiki has a positive impact on the OW2 communication and collaborations strategies. It saves time when developing applications.
Read full review
ScreenShots

CommUnity by Personify Screenshots

Screenshot of Screenshot of Screenshot of

XWiki Collaboration Suite Screenshots

Screenshot of XCS HomepageScreenshot of XCS AdminScreenshot of XCS for CollaborationScreenshot of XCS TourScreenshot of User Profile