ThreeSixty by Personify vs. StarChapter

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ThreeSixty by Personify
Score 8.3 out of 10
N/A
Personify360 is a constituent management and engagement (CME) platform with flexible capabilities. The product is presented as ideal for medium to large organizations, and creates a unified view of constituent data across all channels of engagement. Boasting scalability, Personify360 manages multiple business lines, complex transactions and is flexible enough to meet the needs of any organization.N/A
StarChapter
Score 7.0 out of 10
N/A
StarChapter is an AMS from the company of the same name in Maryland, featuring a configurable website with ecommerce, role based permissions and access, and finally member management with dues tracking and collection, and event registration.N/A
Pricing
ThreeSixty by PersonifyStarChapter
Editions & Modules
No answers on this topic
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Offerings
Pricing Offerings
ThreeSixty by PersonifyStarChapter
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
ThreeSixty by PersonifyStarChapter
Top Pros
Top Cons
Best Alternatives
ThreeSixty by PersonifyStarChapter
Small Businesses
Neon CRM
Neon CRM
Score 4.1 out of 10
Neon CRM
Neon CRM
Score 4.1 out of 10
Medium-sized Companies

No answers on this topic

No answers on this topic

Enterprises

No answers on this topic

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All AlternativesView all alternativesView all alternatives
User Ratings
ThreeSixty by PersonifyStarChapter
Likelihood to Recommend
6.0
(3 ratings)
7.0
(2 ratings)
Support Rating
-
(0 ratings)
5.0
(1 ratings)
User Testimonials
ThreeSixty by PersonifyStarChapter
Likelihood to Recommend
Personify Corp
Personify360 is a very robust CRM, so it can be a valuable asset to any organization that needs to monitor or track large groups of individuals, be it clients, members, subcontractors, etc. Due to the size of our organization, we have not really pushed the limits of the software's capacity. Nevertheless, its price point made it a very viable option for us when we reviewed it against our competitors. Installation and adoption was generally painless, and we've had no issue with it on the IT side of things.
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StarChapter
Once you understand how to use the system, it is pretty useful. But it has some definite areas where it could be brought up to speed with other modern tools. It is basic and could be better.
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Pros
Personify Corp
  • Personify is customer centric. The system tracks everything on a customer such as their orders, awards, donations, biographies, demographics, transcripts, etc.
  • Personify is our Accounts Receivable system. It integrates very well with Microsoft Dynamics and has an eCommerce component that integrates nicely with our AUANet.org website. It also provides an infrastructure that allows us to manage other sections (chapters) and societies.
  • Reporting is made easy with many canned reports, batch reporting processes, and report writing tools built into the system. You can also easily add Crystal Reports to the system navigation without needed a full license of the software (uses a run-time version).
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StarChapter
  • The blast communications are clear and easy to read.
  • Reporting- the reports within StarChapter are very helpful and easy to use.
  • The tools for tracking attendee information are super easy to use.
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Cons
Personify Corp
  • UI could be made much more user friendly
  • Steep learning curve
  • Faster upgrades to accommodate remote work setting
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StarChapter
  • Website's back-end could be more updated with templates that are editable like wordpress
  • Back-end email generator could function like a Constant Contact or MailChimp with features to make emails nicer and more modern looking
  • More customizable fields that could be added to any form
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Support Rating
Personify Corp
No answers on this topic
StarChapter
They create these long chains of responses. So for everything you write in they repeat what you wrote and then respond to it. It gets very confusing trying to figure out where the conversation is sometimes especially on a long trail of back and forth.
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Alternatives Considered
Personify Corp
Although my usage of Oracle software was different in nature to Personify360, I prefer the Personify360 interface as it I found it more easier to use and needing less training to accomplish my tasks. I also believe that Personify360 was a less expensive option, while still offering essentially the same functionality. I can't speak for the support aspect of this software, as we never really need it!
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StarChapter
I have not yet used other products similar to StarChapter.
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Return on Investment
Personify Corp
  • Personify has positively impacted our single sign-on (SSO) process requiring every user to have a unique email address in the system. This allowed for less duplicate records in the system and it improved our system's security.
  • Another positive experience was implementing the Personify Awards system. We used MS Access to manage our awards in the past, and it another easy implementation that now allows our staff to see this information along with all the other customer information in one location.
  • Personify eBusiness (eCommerce system) includes all the web and data services needed to integrate our software applications as well as other vendor software applications. It has allowed us to add much more functionality to our existing systems while making it seamless to our customers.
  • The only negative impact at this point is not having a truly web-based system because that would make the system more efficient for our remote staff.
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StarChapter
  • It helps us to track revenues.
  • It helps us to track attendees’ information.
  • It is a great tool for sending email blasts.
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ScreenShots

ThreeSixty by Personify Screenshots

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