Personio vs. ServiceNow HR Service Delivery

This software could be of great help to many companies to keep an orderly manner and in the same control panel, all the management of their employees. Perfect for human resources departments that want to automate tedious tasks, with the guarantee that they will be well executed.

Incentivized

The service request management function is excellent, but the system misses a bit in the UI (user interface) issue, which ends up being somewhat complex. So I believe there could be a tab on the platform with video tutorials to help with the experience, I don't know if it has, and if it does, it could have easier access so that all users know what it has and how to see it.

• Allows automatic posting of job offers on different sites and portals to find the perfect candidates for available vacancies.
• It has employee tracking tools, such as attendance and absence tracking, as well as time monitoring of working hours and overtime.
• Payroll management is very complete and is done quickly and almost automatically, as it enters hours worked, overtime and absences, with an accurate calculation to avoid errors.

Incentivized

• Open IT tickets in a practical way.
• Customer service with fast support.
• Low cost.

Incentivized

• Some processes could be more automatic or with fewer clicks, for example, role-based authorization, which, although a security feature, could be simplified.
• It is a fairly intuitive and navigable software, but because it is so complete, it has different modules, tools, and functions that can make its learning curve steep.
• Some attributes at the time of payroll cannot be changed or customized.

Incentivized

• The tool is sometimes slow.
• I believe that the issue of inactivity can be improved, we need to re-log in if we don't use the tool for a long time.
• Add more languages ​​to the tool.

Incentivized

• This program is complete, so it allows to have all the human resources management in the same panel, along with all the information of the employees, which streamlines the activities of the department, making us more productive. Employees feel more satisfied with our performance, and we have considerably lowered payroll complaints.

Incentivized

• It frees your time and makes you more productive every day
• It enables you to rapidly find and eliminate all the unnecessary things
• It permits you to analyze more robust collections of info

Incentivized