Likelihood to Recommend
I can't tell the countless amounts of time where I struggled to see the issues with an email. The spam emails are very real and sometimes hard to detect. Something I really enjoyed were the test emails to see if the employees are flagging problematic emails. I always err on the side of caution but you get wrapped up in emails and crank them out, sometimes it can be tough to tell. In this circumstance of not seeing the clear signs that it's fraud, PhishingBox was really helpful to have.
Read full review
We have special locations that work differently and I have recommended this to them. Even for locations set up differently, it still applies. Because everything can be personalized to fit the need of the user. These locations have become so adept at it that they have become admins themselves so they can implement their ideas immediately. I have yet to come across a scenario where this is not appropriate
Read full review Pros Training new employees. Keep our workforce trained with new challenges regularly. We get the latest templates of new phishing attacks what help us to stay ahead. Read full review Ease of use - this product is so easy to use! Building courses, curriculum, tracking, etc. Tracking - we FINALLY have a way to track tests and completion of courses! An absolute LIFESAVER. Accessibility - it seamlessly works on all platforms (iPads, computers, cell phones). Read full review Cons I really don't have much constructive feedback - for us, the program worked exactly how we needed it to Read full review User accounts: HotSchedules Train has each user in the system by first and last name which is a great tool but this becomes a problem when you have more than one person in your company with the same first and last name. Maybe they should identify by email instead of name so accounts of users with the same name do not merge together. Copying Course or Test: Throughout the system you see the option to copy a course or a test but then the only place you can "paste" is within that same course or test. If I am creating two different courses or test that are similar it would be easy to use this function if it were designed a little better. Instead to "copy" a quiz you need to add all questions to a pool. In order to "copy" a course you would need to just create a new one from scratch. Read full review Usability
The training necessary for the managers and trainers is minimal. The system is very intuitive and HotSchedules customer support is the best support team I have ever dealt with. They are quick to respond and keep you informed through the whole process. As for new hires, you just put them in front of a tablet or computer and they just go. Our trainees have better retention and they much prefer to go through the training on-line then having to read pages of documents.
Read full review Alternatives Considered
I like the ease ability of PhishingBox and I also felt like we got more training when we were using PhishingBox
Read full review
We did not use Wisetail, but we went through several weeks of training calls when we were deciding between that LMS and Schoox. We selected Schoox because of the integration with HotSchedules, something we already used, and the ongoing ease it would provide in shifting job codes and new roles within the organization
Read full review Return on Investment Well basically to have people trained is the most positive impact of the software. The template library makes our employees know about different types of phishing attacks. The ROI is clear, avoiding a phishing attack is enough to pay the software. Read full review It has made it possible for all workers to take part in fruitful and efficient training. Referral and instruction provided by employers and coworkers. Every member of the team and trainer can access it at any given moment in time. Suitable for all training tests once again. Read full review ScreenShots