Phone.com vs. TeamViewer Meeting

Phone.com is a no-brainer. The cost savings over a POTS or in-house PBX system are tremendous. The affordability added on top of the easy to use and deploy features make Phone.com the best choice. Phone.com is well-suited for situations where you need other-than-standard call holding, call routing, and other similar advanced call features.

Incentivized

Blizz is great for any kind of video conferencing call, it brings a lot to the table and manages to execute its service very well. I would recommend it to anyone that is looking for an affordable and solid video conferencing experience. In my opinion, it would suit both medium and small teams the most.

• Customer service and live chat are amazing
• Simple, straight forward
• Easy to setup
• Affordable

Incentivized

• Very effective linking of different devices. Easy to join from anywhere/any device by just entering the meeting ID.
• Minimal, intuitive interface that takes very little getting used to. I skipped the help section and still figured everything out within a couple of minutes.
• Pairs with Outlook so you can view all your existing contacts from within Blizz. Really saves time and stops anyone being missed out.
• Can support up to 300 participants.
• Reasonable pricing structure. Free for personal use and still good value for the higher-level packages. You can also add local numbers for free.
• Live text chat for use during a meeting if you have something to say but don’t want to interrupt the presenter.
• A secured connection so there are no issues sending sensitive documents etc.
• The audio and video quality has always been excellent (although I’ve come to expect this from any conferencing software nowadays).

• Phone.com has been excellent with support and I can not think of any areas for improvement with regards to that
• Phone.com could provide more graphical assistance when programming call routing. A visual indication of the flow of a call should be presented and would come in handy when planning out difficult ques/call routes

Incentivized

• You can sense that the product is still in development/introduction stages, but has the potential of getting bigger
• Some UI improvements are necessary
• Not a lot of public awareness

The last time I had interaction with Blizz by TeamViewer support was directly on their website in the Help option, I sent them a written message, and in a few minutes, they had already answered me. I think the technical service is efficient.

Incentivized

I’ve previously used household names like Zoom and Skype for my video conference calls, but neither provides as much as Blizz in terms of scheduling features. And to be honest, Blizz’s user interface and connectivity are as good if not better than those platforms, despite its relative newness.

• Reduced cost and improved our efficiency - all reps love it.

Incentivized

• Blizz ensures that my service quality rating is not compromised due to bad connectivity. Return on investment is 100%.
• Blizz has a modern and simple design. This makes it easy for the user to get started as there is no learning curve.
• Remote screen share is slick and the Blizz controls on-screen take up minimal space, taking nothing away from the user experience.