PhoneBurner vs. PROS Smart CPQ

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
PhoneBurner
Score 6.1 out of 10
Small Businesses (1-50 employees)
PhoneBurner is an automatic phone dialing system. It provides the ability to load a list of contacts and includes a built-in contact manager. It allows users to record a voicemail message and to choose which contacts to call.
$149
per user, per month
PROS Smart CPQ
Score 8.0 out of 10
Enterprise companies (1,001+ employees)
PROS Smart CPQ automates and simplifies the configuration, pricing and quoting process for a sales team, empowering them to instantly create accurate, personalized solutions for each customer. The vendor says what makes Smart CPQ different is the unique combination of dynamic pricing science with configuration and quoting capabilities. This solution enables sales teams to instantly provide tailored solutions with winning prices to deliver an exceptional buying experience for each…
$60
per month per user
Pricing
PhoneBurnerPROS Smart CPQ
Editions & Modules
Unlimited - 1 user
$149.00
per user, per month
Essentials
$60
per month per user
Advantage
$75
per month per user
Ultimate
Contact Sales
Offerings
Pricing Offerings
PhoneBurnerPROS Smart CPQ
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesYes
Entry-level Setup FeeNo setup feeRequired
Additional DetailsNo contracts. No setup fees. No per minutes fees. No credit card free trial. Save 15% with an annual plan. Admin account is free unless engaged in dialing.
More Pricing Information
Features
PhoneBurnerPROS Smart CPQ
Preview Dialer
Comparison of Preview Dialer features of Product A and Product B
PhoneBurner
7.5
8 Ratings
0% above category average
PROS Smart CPQ
-
Ratings
Contact preview8.68 Ratings00 Ratings
Dialer-CRM integration6.77 Ratings00 Ratings
Call notes & tags5.87 Ratings00 Ratings
Automatic call logging8.78 Ratings00 Ratings
Core Dialer
Comparison of Core Dialer features of Product A and Product B
PhoneBurner
9.2
8 Ratings
15% above category average
PROS Smart CPQ
-
Ratings
Outbound dialing9.08 Ratings00 Ratings
Inbound routing8.94 Ratings00 Ratings
Custom caller ID9.07 Ratings00 Ratings
Click-to-call9.26 Ratings00 Ratings
Recorded voicemail drop9.77 Ratings00 Ratings
Dialer contact import9.47 Ratings00 Ratings
Campaign & list management9.47 Ratings00 Ratings
Call Follow-up and Quality Assurance
Comparison of Call Follow-up and Quality Assurance features of Product A and Product B
PhoneBurner
9.2
8 Ratings
15% above category average
PROS Smart CPQ
-
Ratings
Follow-up calls9.47 Ratings00 Ratings
Dialer reporting & analytics8.78 Ratings00 Ratings
Dialer compliance9.47 Ratings00 Ratings
Best Alternatives
PhoneBurnerPROS Smart CPQ
Small Businesses
CloudTalk
CloudTalk
Score 9.2 out of 10
QuoteWerks
QuoteWerks
Score 8.8 out of 10
Medium-sized Companies
CloudTalk
CloudTalk
Score 9.2 out of 10
QuoteWerks
QuoteWerks
Score 8.8 out of 10
Enterprises
Revenue.io
Revenue.io
Score 8.9 out of 10
Conga CPQ
Conga CPQ
Score 8.5 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
PhoneBurnerPROS Smart CPQ
Likelihood to Recommend
6.5
(8 ratings)
6.0
(1 ratings)
Likelihood to Renew
-
(0 ratings)
6.0
(1 ratings)
Usability
9.3
(3 ratings)
-
(0 ratings)
Support Rating
8.6
(5 ratings)
-
(0 ratings)
User Testimonials
PhoneBurnerPROS Smart CPQ
Likelihood to Recommend
PhoneBurner
I like that you can dial out so many leads and double the efficiency of the agent. The only thing that bothers me is sometimes, system down issue.
Read full review
PROS
Is my IT team ready to handle the challenges with data integration ? Are all the features offered by my current quoting tool being offered by Cameleon? Do I need a SaaS based quoting tool? Would it be easy and intuitive for my sales team (who,quite frankly, worship MS Excel) to use Cameleon ? Do I need a real-time/near-real-time quoting tool or would delays in data refreshes be acceptable
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Pros
PhoneBurner
  • PhoneBurner connects to Hubspot so that my team doesn't have to go back and forth.
  • The amount of time it takes to get through a list of calls has almost been cut in half.
  • The opportunity to do leave a voicemail without having to leave it on each call is a huge time saver.
Read full review
PROS
  • Salesforce.com integration via a plugin that lets end users access Cameleon CPQ systems.
  • Quoting made easier with complex business rules.
  • Good support from the Cameleon team with fixes and enhancements.
Read full review
Cons
PhoneBurner
  • Could be a little better on the pricing.
  • Could offer a better central administrative function.
  • Could provide more updates to the app.
Read full review
PROS
  • Integration with other onsite systems such as Oracle databases require the expertise of knowledgeable developers. Manual upload of flat files are always an option , but not necessarily the cleanest.
  • Better Cameleon CPQ Designer UI would go a long way. Currently UI is a stark contrast to the intuitive UI of SalesForce.com or similar SaaS based tools. Not too much to ask for , considering the fact that we work in the era of Facebook and Twitter.
  • Real time data availability is a long way to go for Cameleon CPQ. Updates to data pushed over as batches to Cameleon are reflected at Salesforce.com only after a 'versioning' process is launched. Current recommended frequency for this process is once a day (an upgrade to make it twice a day is in the works).
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Likelihood to Renew
PhoneBurner
No answers on this topic
PROS
There are a few features that we expected from the tool but Cameleon's CPQ has fallen short on these. Possible enhancements and product fixes should be made as soon as possible to change the perspective. Unexpected bugs in the tool have come up during the roll-out that has caught the implementation team off-guard
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Usability
PhoneBurner
PhoneBurner as I said before, has an excellent graphical interface, super friendly, with menus that the user can easily find and program the calls. The layout is good, fast, and has little delay and errors. I really like the tool and from the beginning, I had no difficulty with the usability.
Read full review
PROS
No answers on this topic
Support Rating
PhoneBurner
Every interaction I have had with any member of their support team has been pleasant. Issues are quickly addressed and their response time is excellent through the chat service.
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PROS
No answers on this topic
Alternatives Considered
PhoneBurner
We selected PhoneBurner because it is very easy to integrate with Zoho CRM and if you have a silver plan, you can do a lot such as Sending SMS and unlimited calling, you can also record and drop voicemail, timezone calling is automatic. It is a good dialer to use if you are part of sales.
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PROS
SaaS based tool. Better quoting rules.
Read full review
Return on Investment
PhoneBurner
  • [I believe] it has cost me a fortune in wasted time trying to make the Hubspot integration [work] (to no avail).
  • [I believe] if the Hubspot integration actually worked, we would probably get decent ROI from the speedier calling.
Read full review
PROS
  • A salesforce.com -esque approach to CRM has a whole gamut of advantages. Cameleon CPQ complements this approach.
  • Expect down times , feature problems or general disagreement about Cameleon's capabilities initially. This is true for adopting any new tool or technology. Hold on and it will tide over.
  • As a person who has used Cameleon purely as a developer standpoint , I do not have anything more to add-on.
Read full review
ScreenShots

PhoneBurner Screenshots

Screenshot of Intelligently and automatically distribute leads to a teamScreenshot of Dial up to 80 contacts per hour with its interface.Screenshot of Maintain detailed contact records and history, track activity, build a bigger, more engaged sales pipeline.Screenshot of Automatically distribute leads to the sales team using customizable rules.Screenshot of Create detailed reports to track agent and team performance using real-time and historical analytics.Screenshot of Customize dialer buttons to perform any desired actions based on any call result. Leave voicemails, send emails and SMS, apply tags, move contacts into folders or add to a do-not-call list.