Likelihood to Recommend
Photobucket used to be great in the late 2000s to early 2010s. Even free account holders could enjoy many of its features and quickly and easily share photos. However, these days there are so many better alternatives, while Photobucket's feature set has been limited to premium and higher-tier accounts. Cloud storage providers now offer generous bandwidth caps, so offloading media is a thing of the past - even for the most budget-conscious freelancers. Photo-specific features provided by these service providers are constantly improving. [...] As time goes on, the list of reasons that used to differentiate Photobucket grows thin given their [in my experience,] shady past in holding photos hostage without a premium plan, I can no longer recommend this service. Price-wise, only their unlimited plan is worth considering since, for capped storage plans, the usual suspects (
, Google Photos, Amazon Prime) have them beat. Likewise, Photobucket's built-in image editor is very convenient for making basic changes without having to fire up a separate photo editor
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SmartVault sends out a cover letter with the tax returns that includes a link for them to download their tax returns, avoiding the insecurity of an email attachment. It does not include a statement retrieval feature but does work very nicely with a third-party app called FileThis. The majority of the users in the office have not been able to install the Outlook plug-in due to "a certificate error." In five years, SmartVault has not addressed this issue.
Read full review Pros Houses very large photos that I don't have the capacity to store on my computer Allows for a great online backup just in case something happens with my computer or external hard drive Allows me to quickly and easily share photos with clients after their photoshoot is done Organizes photos into a streamlined setup Read full review Easy navigation Email notifications Document previews Read full review Cons Plans are awkwardly priced compared to competitors [In my opinion,] made shady practices in the past forcing users to their premium plans Read full review They have cut back on support as have many SaaS companies recently. The documentation can sometimes be a little difficult to follow. Read full review Support Rating
Reaching someone is more difficult than it should be. Also, they don't take possession of known issues always suggesting it is a local PC issue in initial conversations. That, of course, can be frustrating for the end-user.
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[I] also had an ImageEvent premium account, and it was far easier to manage images in Photobucket. ImageEvent's UI is very dated, and its feature set has largely remained stagnant. Photobucket has evolved over the past decade and offers a clean enough user interface to quickly accomplish what needs to be done.
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Sales team was responsive, price was good, functionality was acceptable
Read full review Return on Investment The peace of mind is priceless. Time is money and I spend a lot of time stressing over accidentally losing files. This helps. I no longer have to use multiple services to send files to clients. It's more specifically designed for photos rather than documents of all types I want the positive experience for clients to continue from beginning to end and I like that this system is simple for them to use as well. Read full review has made sharing documents with large numbers of clients easier has forced us into using their service, or spending time to find a better alternative, in my experience. Speaking personally the product has cost us several thousand dollars over predicted budget costs for a 3-year projection Read full review ScreenShots