Pigeon Messengr vs. WhatsApp Business

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Pigeon Messengr
Score 8.3 out of 10
N/A
Based in New York City, Pigeon Messengr is a business communication platform that offers teams the flexibility to communicate their way. Pigeon Messengr provides businesses of all sizes with an integrated suite of communication tools to help streamline business communications. Employees can text, chat, set up video calls or voice calls, have private or group discussions, and more! The platform connects conversations across voice, video, and messages so you can pick up right where you…
$7
per month
WhatsApp Business
Score 8.3 out of 10
N/A
WhatsApp Business is a free to download app that was built FOR small business, allowing users to connect with customers easily by using tools to automate, sort and quickly respond to messages. For medium and large businesses, the WhatsApp Business API powers communication with customers all over the world, allowing them to connect with them on WhatsApp in a simple, secure, and reliable way.N/A
Pricing
Pigeon MessengrWhatsApp Business
Editions & Modules
Starter
$7
per user
Professional
$14
per user
Business
$25
per user
Enterprise
$40
per user
WhatsApp Business
Free
Offerings
Pricing Offerings
Pigeon MessengrWhatsApp Business
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsPricing is per user per month. Contact Pigeon Messengr for more information on pricing for your team.
More Pricing Information
Features
Pigeon MessengrWhatsApp Business
Communication
Comparison of Communication features of Product A and Product B
Pigeon Messengr
9.0
11 Ratings
11% above category average
WhatsApp Business
-
Ratings
Chat9.611 Ratings00 Ratings
Notifications8.211 Ratings00 Ratings
Discussions9.410 Ratings00 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Pigeon Messengr
8.2
10 Ratings
1% above category average
WhatsApp Business
-
Ratings
Video files8.110 Ratings00 Ratings
Audio files8.210 Ratings00 Ratings
Best Alternatives
Pigeon MessengrWhatsApp Business
Small Businesses
Stackby
Stackby
Score 9.5 out of 10
Telegram
Telegram
Score 9.2 out of 10
Medium-sized Companies
Troop Messenger
Troop Messenger
Score 9.7 out of 10
Telegram
Telegram
Score 9.2 out of 10
Enterprises
Quickbase
Quickbase
Score 9.3 out of 10
Telegram
Telegram
Score 9.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Pigeon MessengrWhatsApp Business
Likelihood to Recommend
8.3
(11 ratings)
9.1
(19 ratings)
Usability
-
(0 ratings)
8.6
(2 ratings)
Availability
10.0
(1 ratings)
-
(0 ratings)
Performance
9.0
(1 ratings)
-
(0 ratings)
Support Rating
-
(0 ratings)
8.3
(5 ratings)
Product Scalability
10.0
(1 ratings)
-
(0 ratings)
User Testimonials
Pigeon MessengrWhatsApp Business
Likelihood to Recommend
Team Messengr
Pigeon Messengr functions well as a general communication tool. In my experience, the only area it is not well suited for is transferring documents with specialized file formats. I also am not aware of what its auditability is like, but we are using it so it must be there.
Read full review
Meta Platforms Inc
By using WhatsApp Business, I can now respond to customers faster, keep them updated about new deals, and even send out surveys to understand their needs. The ability to send stickers and photos makes the app more interactive and engaging. It easily beats other social networks in terms of the quality and quantity of messages sent, which is a good thing for businesses.
Read full review
Pros
Team Messengr
  • Notifications - I can minimize the window while I'm working and new messages will pop up on my screen so I don't have to remember to check the channel.
  • Statuses - we always put up a status of what we're working on, I like how you can hover over user names and it will show you their statuses.
  • Overall look - I don't know if my company chose the color scheme but it's really sharp. Also love that I can use Dark Mode, easier on my eyes for sure!
Read full review
Meta Platforms Inc
  • Easy to use by registering a phone number as your personal WhatsApp number and attaching your company profile by opening and closing your image to your product.
  • Fast and accurate connection.
  • It allows you to split chat between business and personal as WhatsApp Business and Personal can be downloaded on the same smartphone by registering a different number.
Read full review
Cons
Team Messengr
  • Sometimes a message will get broken up and I am unable to view it all at once.
  • It would be nice if it had a way to select a message as being unread. I like to leave messages unread as reminders but sometimes need to just read them first.
  • It won't allow me to upload a picture because it has to be of a very small size. Would be more personal if I could use a picture on my profile.
Read full review
Meta Platforms Inc
  • Scalability is difficult to suggest, and the quality of the links, especially when made on video, should be improved.
  • Traveling with WhatsApp Business is tricky because unable to hold calls, and the app is banned in some countries.
  • It's possible to improve API support and extract the application's satisfaction index.
Read full review
Usability
Team Messengr
No answers on this topic
Meta Platforms Inc
WhatsApp Business, compared to Whatsapp Messenger, requires a more in-depth study of its features, especially if you want to use at its maximum power.
Read full review
Reliability and Availability
Team Messengr
I've never had it be not available.
Read full review
Meta Platforms Inc
No answers on this topic
Performance
Team Messengr
Occasionally, files can take forever to upload and download, and the calendar integrations also don't work sometimes.
Read full review
Meta Platforms Inc
No answers on this topic
Support Rating
Team Messengr
No answers on this topic
Meta Platforms Inc
There were some issues in the beginning when the app used to get hanged. We had emailed customer support, and we received a response promptly. There was an issue with the phone where some updates had to be downloaded. You can also complete a form online to contact customer support. The staff can speak many languages
Read full review
Alternatives Considered
Team Messengr
Pigeon Messengr has everything in one, although there are some things that could be improved, what product doesn't? I prefer it over some of the other platforms because it is more organized for our business needs and communications, and it has several updates a month to make sure everything is working properly.
Read full review
Meta Platforms Inc
In a business organisation communication is the main factor for the development. And WhatsApp Business is the most perfect software for it. The software is designed with full of perfect features for the better communication. It performs very effectively than other software. I am fully satisfied with the features of the software. A superb software to me.
Read full review
Scalability
Team Messengr
I have not noticed any issues for a company of about 400 employees. I imagine the channel functionality would enable fairly unlimited scaling.
Read full review
Meta Platforms Inc
No answers on this topic
Return on Investment
Team Messengr
  • Positive - less time wasted on emails
  • Positive - less expensive than having a chat tool and a video tool (and phones!)
  • Negative - sometimes tone is hard to convey in text, and this has led to a couple of misunderstandings
Read full review
Meta Platforms Inc
  • it is simple to communicate with a big group of people at once
  • WhatsApp now has a new tool that allows me to track the location of a buddy or contact.
  • it is compatible with practically every smartphone now on the market
Read full review
ScreenShots