Pinpointe On-Demand vs. rasa.io

Pinpointe is perfect for managing large numbers of contacts, including gathering new contacts and storing them throughout your databases, which can further be broken into lists and then individual tags for sorting and sending. Where it really excels is in the email marketing sector. We are able to send as many as several hundred thousand emails per hour, making sure all of our customers get time sensitive marketing material quickly.

For a small business wanting a way to send an affordable, weekly e-newsletter, rasa.io can't be beaten.

Incentivized

• The detailed statistics page is really helpful.
• Excellent and flexible Builder.
• Customer Service responds within one hour.
• Stock photos included.
• Database separation & sub-accounts.
• Excellent multi-inbox previewer available.
• Responsive templates.
• Invaluable webinars and training.

• Automatically curates content for each news letter
• Scrapes our weekly blog and adds the articles to the weekly newsletter
• Automatically takes new contacts from our CRM and adds them to the distribution list

Incentivized

• Depending on the amount, when I am in the middle of uploading a list of contacts I get bumped out and have to submit a request to increase my dataset. That being said, our company as a whole is happy with what Pinpointe provides us with as is.

Incentivized

• Cannot be edited easily from a tablet or mobile device. Desktop is needed
• You have to be very precise when toggling articles or you'll hyperlink to another page
• Would like to see more robust integration with Keap - specifically the ability to work with contact tags to add or remove recipients from the distribution list

Incentivized

Pinpointe On-Demand is a critical component of our marketing infrastructure and we will continue to use it to support our email marketing requirements

They are quick to respond to requests, usually within an hour. If they don't have an immediate fix to a problem, they let me know what the status is and what they are doing about a request. In some cases, if the development team needs to be involved because a bug is found, they have fixed and patched the system same day. Rarely do I ever get that kind of customer support response with any other company. They don't have a premium support tier because they treat every request with the same level of professionalism and response time (again, to at least let you know it was received and an actual person is looking at it, even if they are busy with other requests).

Pinpointe is a great #2 for specialty campaigns. Our bounce rates were higher than with other providers. Pinpointe's detailed reports and interface are a step above the competition.

Incentivized

• Our ROI has gone up significantly since using Pinpointe.
• We are able to use the coding to implement a join form on our website directly so we don't have to download from our website and upload to Pinpointe each time we want to add our contacts.
• Our emails show up white-labeled so it is our own branding on all emails.

• We get comments weekly about how much recipients like the newsletter
• There's no solid way to accurately calculate ROI but we've noticed an uptick in the number of long-term nurture prospects that have become clients. All receive the rasa newsletter.

Incentivized