Pipedrive vs. Pipeline CRM

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Pipedrive
Score 8.0 out of 10
N/A
Pipedrive is a customer relationship management (CRM) software built to help small teams to drive sales.
$14.90
per month
Pipeline CRM
Score 8.6 out of 10
N/A
Founded in 2006, Pipeline CRM (formerly PipelineDeals) is a CRM for small and midsize businesses, empowering sales teams across a breadth of industries to build game changing relationships. Pipeline is built around a customizable user experience, sales focused features, and customer support and service. The vendor, headquartered in Seattle, boasts 18,000 users in 60 countries who use Pipeline to gain visibility into their sales, accelerate opportunities, and close more deals.
$29
per month
Pricing
PipedrivePipeline CRM
Editions & Modules
Essential
$14.90
per month
Advanced
$27.90
per month
Professional
$49.90
per month
Power
$64.90
per month
Enterprise
$99
per month
Start
$300
per year per user
Develop
$396
per year per user
Develop
$588
per year per user
Offerings
Pricing Offerings
PipedrivePipeline CRM
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
PipedrivePipeline CRM
Considered Both Products
Pipedrive

No answer on this topic

Pipeline CRM
Chose Pipeline CRM
The cost is much better and it is much easier to use. Salesforce was way too robust and I never want to hire a consultant to set up a CRM. PipelineDeals CRM has the best visibility of our sales efforts.
Top Pros
Top Cons
Features
PipedrivePipeline CRM
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Pipedrive
6.3
59 Ratings
20% below category average
Pipeline CRM
6.9
5 Ratings
11% below category average
Customer data management / contact management6.515 Ratings8.05 Ratings
Workflow management7.812 Ratings8.05 Ratings
Territory management6.68 Ratings7.04 Ratings
Opportunity management8.957 Ratings8.05 Ratings
Integration with email client (e.g., Outlook or Gmail)7.355 Ratings4.05 Ratings
Contract management3.09 Ratings5.05 Ratings
Quote & order management5.17 Ratings6.03 Ratings
Interaction tracking7.113 Ratings9.05 Ratings
Channel / partner relationship management4.39 Ratings7.04 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Pipedrive
2.9
7 Ratings
88% below category average
Pipeline CRM
7.8
3 Ratings
4% above category average
Case management4.76 Ratings7.03 Ratings
Call center management1.15 Ratings8.21 Ratings
Help desk management3.16 Ratings8.21 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Pipedrive
8.5
40 Ratings
12% above category average
Pipeline CRM
5.0
4 Ratings
41% below category average
Lead management8.340 Ratings8.04 Ratings
Email marketing8.74 Ratings2.02 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Pipedrive
7.1
58 Ratings
7% below category average
Pipeline CRM
4.5
5 Ratings
51% below category average
Task management8.955 Ratings3.04 Ratings
Billing and invoicing management4.15 Ratings5.53 Ratings
Reporting8.254 Ratings5.03 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Pipedrive
5.1
60 Ratings
39% below category average
Pipeline CRM
6.7
5 Ratings
13% below category average
Forecasting5.111 Ratings8.03 Ratings
Pipeline visualization8.660 Ratings5.05 Ratings
Customizable reports1.78 Ratings7.05 Ratings
Customization
Comparison of Customization features of Product A and Product B
Pipedrive
6.1
56 Ratings
22% below category average
Pipeline CRM
9.5
5 Ratings
23% above category average
Custom fields7.256 Ratings10.05 Ratings
Custom objects7.746 Ratings10.05 Ratings
Scripting environment1.04 Ratings8.21 Ratings
API for custom integration8.539 Ratings10.05 Ratings
Security
Comparison of Security features of Product A and Product B
Pipedrive
7.3
54 Ratings
13% below category average
Pipeline CRM
6.0
3 Ratings
32% below category average
Single sign-on capability6.112 Ratings6.02 Ratings
Role-based user permissions8.552 Ratings6.02 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Pipedrive
1.1
5 Ratings
147% below category average
Pipeline CRM
8.1
2 Ratings
11% above category average
Social data1.15 Ratings8.12 Ratings
Social engagement1.15 Ratings8.21 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Pipedrive
3.6
7 Ratings
66% below category average
Pipeline CRM
4.6
3 Ratings
43% below category average
Marketing automation3.67 Ratings2.03 Ratings
Compensation management3.54 Ratings7.31 Ratings
Platform
Comparison of Platform features of Product A and Product B
Pipedrive
8.2
53 Ratings
9% above category average
Pipeline CRM
8.0
5 Ratings
7% above category average
Mobile access8.253 Ratings8.05 Ratings
Best Alternatives
PipedrivePipeline CRM
Small Businesses
Salesmate
Salesmate
Score 9.8 out of 10
Salesmate
Salesmate
Score 9.8 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.1 out of 10
Creatio
Creatio
Score 9.1 out of 10
Enterprises
Creatio
Creatio
Score 9.1 out of 10
Creatio
Creatio
Score 9.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
PipedrivePipeline CRM
Likelihood to Recommend
8.9
(63 ratings)
7.0
(6 ratings)
Likelihood to Renew
8.0
(3 ratings)
7.0
(1 ratings)
Usability
8.9
(16 ratings)
9.0
(1 ratings)
Availability
8.2
(1 ratings)
-
(0 ratings)
Support Rating
8.4
(15 ratings)
8.0
(1 ratings)
Implementation Rating
8.2
(1 ratings)
-
(0 ratings)
User Testimonials
PipedrivePipeline CRM
Likelihood to Recommend
Pipedrive Inc.
Pipedrive's lead management features are top-notch, particularly the ability to automate email correspondence and receive alerts when necessary. It has an excellent pipeline, opportunity management, and sales automation without coding: —Exceptional cost-effectiveness. —User-friendliness. —Usability. —Top-notch search filter. However, its speed could be increased because adding new actions requires numerous taps and swipes.
Read full review
PipelineDeals
If you have a small business where you are trying to keep things simple, then PipelineDeals is a perfect fit. Once you get to where you are wanting to tie your marketing efforts and create marketing campaigns that are tied to leads, it starts to miss the mark
Read full review
Pros
Pipedrive Inc.
  • Great visual visibility of the funnel plus easy to drag the deals across the stages
  • The email integration that collects all relevant communication (also through the possibility of adding a deal-specific Pipedrive address on BCC)
  • The integration with Pandadoc, which we use a lot, so that Pipedrive keeps a really handy overview of the documents we have sent out / which have been signed
Read full review
PipelineDeals
  • Flexibility: It provides the flexibility to set it up how you want to use it. Customization is beyond what you probably want or need.
  • Reporting: We were able to setup all types of reporting and tracking.
  • Ease of Use: While the platform was powerful, it was always easy to use.
Read full review
Cons
Pipedrive Inc.
  • Showing the customers name on the pipeline page. Right now I can only get it to show the brand name twice. I wish it would replace the second brand name with the main point of contact.
  • Better reporting tools. Their reporting tools are not easy to pick up. I've spent time trying to figure it out and it isn't something I can pick up on quickly.
  • Better training options. I wish I had a personal trainer to walk me through the best way to use Pipedrive so I can get the most out of it.
Read full review
PipelineDeals
  • I wouldn't say no areas for improvement exist, but I will say that PipelineDeals takes customer input, shared product roadmap, and supports what they have very nicely. What they provide works out-of-the-box. Improvements can always be made with respect to pre-packaged integration with 3rd party services/solutions, and with extended attributes, but you also want to avoid something that attempts to boil the ocean.
Read full review
Likelihood to Renew
Pipedrive Inc.
-2 for Its cost and +8 for the need of tracking of leads and monitoring of team.
Read full review
PipelineDeals
If we can integrate and easily export and clean all of our data such that it can be used for multiple purposes, i.e. outreach to guests, sending out newsletters to subscribers, doing research and tracking progress, we will definitely renew
Read full review
Usability
Pipedrive Inc.
There is a learning curve that caused a slow adoption but overall the UI looks great and the support is helpful when there is an issue that you need to be addressed. The marketplace integrations (developed by Pipedrive) could definitely use some work as they're not as seamless as we'd hoped for!
Read full review
PipelineDeals
The user interface is simple and easy to navigate. Anyone who is overwhelmed with some of the more complicated CRM systems will definitely enjoy the simplicity of what PipelineDeals has to offer
Read full review
Support Rating
Pipedrive Inc.
Between quick video tutorials and having very quick feedback from their support teams, it is one of the main reasons I would recommend Pipedrive. It is critical, especially when setting up the platform to meet your companies needs, that a solid support team like Pipedrive has is there to make the transition easier.
Read full review
PipelineDeals
Any time I have had questions or issues that have come up I've always been able to get a quick response and a resolution to what I was needing.
Read full review
Implementation Rating
Pipedrive Inc.
Experiment is the only way to start
Read full review
PipelineDeals
No answers on this topic
Alternatives Considered
Pipedrive Inc.
I much prefer the interface of Pipedive when compared to Zoho. Much more user friendly and the team is always readily available when we need them. Pipedrive allowed for many custom integrations to be added, as Zoho was a tad more complicated to manipulate. We would not go back to Zoho in any case.
Read full review
PipelineDeals
The cost is much better and it is much easier to use. Salesforce was way too robust and I never want to hire a consultant to set up a CRM. PipelineDeals CRM has the best visibility of our sales efforts.
Read full review
Return on Investment
Pipedrive Inc.
  • Pipedrive has had an extremely positive impact on our overall business objectives. More specifically, the return on investment has been magnified by the fact that it is fairly inexpensive.
  • I can recall 2-3 conversations which prompted my boss and myself to note how convenient Pipedrive is.
  • Like most companies, it can often feel like we are spinning many plates at once. Even when our team is not able to connect in person every day, our projects are capable of progressing. Pipedrive has allowed us to press forward where we (normally) would have lacked the communication necessary in doing so.
Read full review
PipelineDeals
  • Has made us understand sales tactics that are working
  • Easily create forecasting on growth in multiple categories
  • Understand our process and what we need to improve on in closing deals
Read full review
ScreenShots

Pipedrive Screenshots

Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of