Planview Daptiv vs. ServiceNow IT Business Management

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Planview Daptiv
Score 7.7 out of 10
N/A
Planview Daptiv is a cloud-based project portfolio management (PPM) solution that is now owned by Planview since the January 2021 acquisition of Changepoint). Planview Daptiv PPM covers diverse needs like Portfolio Management, Project Management, Resource Management and Office Management functionalities to larger business enterprises across diverse industries, and therefore offers a wide range of features achieving this, such as a resource load charts (e.g. Gantt charts), an easy to use DeskDocs…N/A
ServiceNow IT Business Management
Score 8.3 out of 10
N/A
ServiceNow IT Business Management is a soluton bundle built on the Now Platform designed to allow users to gain visibility into portfolio investments and business strategies for better outcomes. Track progress in real time to see exactly how funds are spent and the value of the work being delivered. The bundle is focused on agile development of enterprise apps, supporting innovation management and providing performance analytics . It is available in a Standard edition and via a Professional…N/A
Pricing
Planview DaptivServiceNow IT Business Management
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Planview DaptivServiceNow IT Business Management
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Planview DaptivServiceNow IT Business Management
Top Pros
Top Cons
Features
Planview DaptivServiceNow IT Business Management
Project Management
Comparison of Project Management features of Product A and Product B
Planview Daptiv
6.6
6 Ratings
13% below category average
ServiceNow IT Business Management
-
Ratings
Task Management6.86 Ratings00 Ratings
Resource Management6.46 Ratings00 Ratings
Gantt Charts6.13 Ratings00 Ratings
Scheduling6.44 Ratings00 Ratings
Workflow Automation6.45 Ratings00 Ratings
Team Collaboration6.86 Ratings00 Ratings
Support for Agile Methodology5.04 Ratings00 Ratings
Support for Waterfall Methodology8.24 Ratings00 Ratings
Document Management6.53 Ratings00 Ratings
Email integration8.02 Ratings00 Ratings
Mobile Access7.01 Ratings00 Ratings
Timesheet Tracking6.85 Ratings00 Ratings
Change request and Case Management5.52 Ratings00 Ratings
Budget and Expense Management6.45 Ratings00 Ratings
Professional Services Automation
Comparison of Professional Services Automation features of Product A and Product B
Planview Daptiv
7.7
2 Ratings
4% above category average
ServiceNow IT Business Management
-
Ratings
Quotes/estimates9.01 Ratings00 Ratings
Invoicing7.01 Ratings00 Ratings
Project & financial reporting7.02 Ratings00 Ratings
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User Ratings
Planview DaptivServiceNow IT Business Management
Likelihood to Recommend
7.7
(18 ratings)
8.1
(3 ratings)
Likelihood to Renew
10.0
(14 ratings)
-
(0 ratings)
Usability
5.0
(3 ratings)
-
(0 ratings)
Availability
10.0
(2 ratings)
-
(0 ratings)
Support Rating
7.0
(2 ratings)
-
(0 ratings)
Implementation Rating
5.0
(1 ratings)
-
(0 ratings)
Product Scalability
10.0
(1 ratings)
-
(0 ratings)
User Testimonials
Planview DaptivServiceNow IT Business Management
Likelihood to Recommend
Planview
I would recommend Daptiv for anyone who is look for a collaborative tool that is easy to use and provides excellent results for project management and resource allocation. The tool offers many various capabilities and is not isolated for use with one or two workgroups. Its versatility allows many workgroups across many different organizations to use it. In my previous role, I used Daptiv in both a Project Management and Account Services Information Technology role. In my current workplace, I would like to leverage Daptiv for Product Launch and tracking as well as change request visibility in the Release Management Organization of a pharmaceutical company. Both roles and companies are vastly different however Daptiv would serve a great purpose in both situations although my needs are different.
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ServiceNow
Monthly planning cycle: Business Stakeholders submit their feature requests and ideas, IT experts assess them and add Effort Estimation IT management set sprint SOW with the Business stakeholders Resources are planned, requested, and allocated. The job is done, change management process is conducted including weekly CAB meetings (Change Advisory Board). The change is deployed and documented.
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Pros
Planview
  • Resource allocation, when fully integrated provides a in depth view of what everyone is working on, as well as their availability.
  • Portfolio reporting provides a good view of where all projects are at in their lifecycle.
  • Time tracking is simple to use.
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ServiceNow
  • Creating Requests
  • Knowledge base article
  • Hassle free UI
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Cons
Planview
  • In my opinion, APIs / integrations are sometimes coming to their limit
  • In my experience, no general archive available - therefore data sets cannot be frozen
  • Data roll-up for different hierarchy levels (program / project / sub-project) is very limited, in my opinion.
  • In my opinion, when having showing a large number projects navigation on project tab is not very handy
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ServiceNow
  • New UI is bad. Transition is not liked by users
  • Notifications can be improved. The mail notifications are little off
  • Category changes are not supposed to be hard
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Likelihood to Renew
Planview
As previously mentioned, we were not able to get the product to solve our particular problem. After time spent implementing a custom solution, it was the decision of the executive team to discontinue the agreement. The costs of training the team didn't outweigh the cost of hiring an employee to do the translation of schedules to web view.
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ServiceNow
No answers on this topic
Usability
Planview
The main thing that I have to apologize for is the UI. Does the job but just not the flexible responsive experience that most users are used to.
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ServiceNow
No answers on this topic
Reliability and Availability
Planview
In the 3 years I have worked with Daptiv I think it is been down once. The ONLY partial outages I have ever had have been with report automation.
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ServiceNow
No answers on this topic
Support Rating
Planview
Good support team! Developed relationships and were very pleasant to talk to. Daptiv went above and beyond on ensuring the customers were satisfied
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ServiceNow
No answers on this topic
Implementation Rating
Planview
I recommend using daptiv resources on your implementation to help with setup and training.
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ServiceNow
No answers on this topic
Alternatives Considered
Planview
AdaptiveWork might not necessarily have robust Analytical abilities that Daptiv IBM Cognos BI tool have, but from the introduction I have seen of the product it has impressive capabilities. It is still work in progress and still learning about AdaptiveWork and looking forward to implementing and supporting it in the near future.
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ServiceNow
Salesforce Appex Microfocus ITOM and related
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Scalability
Planview
We are quickly able to add more users as needed.
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ServiceNow
No answers on this topic
Return on Investment
Planview
  • I am in the process of establishing a hard dollar ROI received from Daptiv. However, there have been many soft dollar benefits we have achieved. Soft benefits include IT teams that are more aligned to business objectives, "one version of the truth" for where work is being performed and resources consumed, and more accurate estimation of project requests.
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ServiceNow
  • Best ITSM tool
  • Clean UI
  • Deployment is easy
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ScreenShots

Planview Daptiv Screenshots

Screenshot of Solve your resource planning challenges with 360 degree constraint-based resource management.Screenshot of Embedded Analytics empower you with better decisions through actionable insightsScreenshot of Manage, monitor, and deliver all work across teams and portfolios.Screenshot of Collaborate to assess, prioritize, and plan initiatives.Screenshot of Assess impacts, relationships, and risks across multiple portfolios.