Plate IQ

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Plate IQ
Score 5.4 out of 10
N/A
Plate IQ is an automated accounts payable platform.N/A
Pricing
Plate IQ
Editions & Modules
No answers on this topic
Offerings
Pricing Offerings
Plate IQ
Free Trial
No
Free/Freemium Version
No
Premium Consulting/Integration Services
No
Entry-level Setup FeeNo setup fee
Additional DetailsConact vendor for pricing information.
More Pricing Information
Community Pulse
Plate IQ
Considered Both Products
Plate IQ
Chose Plate IQ
PiQ costs $250K less than netsuite (at a minimum). Unless you have/need netsuite, no comparison.
Bill.com isn't targeted, and doesn't give the functionality that PiQ has for analytics by SKU.
Expensify is the closest in ease of use. They are not competitive; just very similar.
Chose Plate IQ
We like the automated coding that Plate IQ provides vs. bill.com. It also helped that all of our locations could be viewed on the same dashboard. When you have five separate business all being managed by the same team, it's important to have dashboard functionality across all …
Chose Plate IQ
We used DocuWare first; great experience; however, it was not made specifically for restaurant clients like Plate IQ is. Plate IQ does a much better job of recognizing common items, and they've continued to add a function that is important for restaurant owners. Restaurant …
Top Cons
Features
Plate IQ
Payment Management
Comparison of Payment Management features of Product A and Product B
Plate IQ
3.2
2 Ratings
61% below category average
Customizable Approval Policies3.62 Ratings
Financial Document Management1.02 Ratings
Payment Status Tracking3.22 Ratings
Payment Audit Trail3.92 Ratings
Duplicate Bill Detection3.62 Ratings
Advanced OCR3.92 Ratings
Electronic Funds Transfer3.62 Ratings
Accounts Payable
Comparison of Accounts Payable features of Product A and Product B
Plate IQ
2.8
2 Ratings
65% below category average
Automated Accounts Payable Processes3.62 Ratings
Vendor Management3.22 Ratings
Tax Form Preparation1.62 Ratings
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Plate IQ
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Score 9.7 out of 10
Enterprises
Webexpenses
Webexpenses
Score 8.4 out of 10
All AlternativesView all alternatives
User Ratings
Plate IQ
Likelihood to Recommend
5.4
(3 ratings)
Support Rating
9.0
(1 ratings)
User Testimonials
Plate IQ
Likelihood to Recommend
Plate IQ
It is well targeted at restaurants and similar service organizations with complex COGS. It dovetails well with complementary systems like FinTech payments. It wasn't designed by accountants, so there is a bit of roughness. Reporting is very limited: would like to see some SQL / build your own report functionality. Lookups are reasonably robust (filter for amount, time, vendor, etc). It is occasionally unstable but recovers gracefully. From our use case, it would be preferable to have the user approving the invoice ALSO have the ability to attach documents. This is left to the payment approver, who in our case is the "check signer".
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Pros
Plate IQ
  • OCR
  • Workflow
  • Support
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Cons
Plate IQ
  • Provide better analytics in terms of cost increases per item.
  • Provide the ability to create recipes and forward price increases to those recipes for accurate food cost projections.
  • Free Bill Pay
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Support Rating
Plate IQ
They have a dedicated support person for each customer who actually knows the product.
Turnaround is usually within an hour or faster.
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Alternatives Considered
Plate IQ
We used DocuWare first; great experience; however, it was not made specifically for restaurant clients like Plate IQ is. Plate IQ does a much better job of recognizing common items, and they've continued to add a function that is important for restaurant owners. Restaurant 365, we felt, was trying to be a complete package of accounting/AP/AR/inventory. After looking at each piece, we didn't feel that each of them was as strong as the other.
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Return on Investment
Plate IQ
  • In my opinion, it has had zero impact on ROI now that we are paying for an additional year.
  • Another negative is that we've spent a lot of time discussing this issue with Plate IQ, to no avail. They feel it's appropriate to charge a company for an entire year of service even though said company emailed to cancel prior to the end of the first year of service.
  • We also wasted a lot of time onboarding this company only to find out that the software left a lot to be desired.
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ScreenShots