Platform.sh vs. Rackspace Email

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Platform.sh
Score 8.2 out of 10
N/A
Platform.sh helps companies of all sizes, from SaaS entrepreneurs looking to build, run, and scale their websites and web applications.N/A
Rackspace Email
Score 10.0 out of 10
N/A
Rackspace Email presents what the vendor describes as a reliable, cost-effective solution for small business email hosting. Hosting services start at 25GB, and services include email migration, spam and virus protection built-in, an upgrade to include archiving, and 24x7x365 support.
$2.99
per month per user
Pricing
Platform.shRackspace Email
Editions & Modules
No answers on this topic
Rackspace Email
$2.99
per month per user
Rackspace Email Plus
$3.99
per month per user
Rackspace Email Plus + Add Archiving
$6.99
per month per user
Offerings
Pricing Offerings
Platform.shRackspace Email
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Features
Platform.shRackspace Email
Platform-as-a-Service
Comparison of Platform-as-a-Service features of Product A and Product B
Platform.sh
9.3
1 Ratings
15% above category average
Rackspace Email
-
Ratings
Scalability9.01 Ratings00 Ratings
Services-enabled integration9.01 Ratings00 Ratings
Development environment creation10.01 Ratings00 Ratings
Development environment replication10.01 Ratings00 Ratings
Issue monitoring and notification9.01 Ratings00 Ratings
Upgrades and platform fixes9.01 Ratings00 Ratings
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Platform.shRackspace Email
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Red Hat OpenShift
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WP Engine
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Score 9.2 out of 10
Enterprises
Red Hat OpenShift
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User Ratings
Platform.shRackspace Email
Likelihood to Recommend
8.0
(1 ratings)
10.0
(2 ratings)
Support Rating
-
(0 ratings)
8.0
(1 ratings)
User Testimonials
Platform.shRackspace Email
Likelihood to Recommend
Platform.sh
In our organisation we are the only team that uses Platform.sh to host any site. This was a cost effective way for us as we were using Acquia Cloud earlier for these websites. We mostly use Platform.sh for those sites which are always in development as it is simpler and faster to handle these operations in Platform.sh. Then we do a lift and shift to Acquia as we move more towards the go live and post production maintenance side.
Read full review
Rackspace
If you need a trusted email hosting platform, Rackspace is definitely the way to go. Not only is it simple to use, but the help they're willing to provide is also outstanding. Whether you're upgrading (or even downgrading) a service, or have concerns over any use cases, they're great at providing assistance and being diligent to understand your needs. If you only require a simple email for only a few people, it may not be the way to go, but it's hard to beat the price they offer (and the clarity on that pricing as well).
Read full review
Pros
Platform.sh
  • As this is a PaaS it mitigates the complexities of a Cloud infrastructure like Acquia
  • We are easily able to integrate our sites with different technologies like Python and Rest
  • Helps us in providing Continuous Development cloud deployment hosting solution
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Rackspace
  • Racksapce is quick and helpful when contacted for support.
  • Rackspace is easy to set up and run on various email clients.
  • The service is affordable and compares well with any similar services.
  • It has a nice admin panel which is easy to follow and understand.
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Cons
Platform.sh
  • Platform.sh is not for beginners in my opinion. It has a good amount of learning curve in my opinion.
  • As this is a PaaS, teams habituated with cloud infrastructure may miss the server side support from their cloud teams. I believe you will have to work on server bugs more on your own.
  • During normal maintenance periods, integrations may fail if you are working on your sites in that time, in my experience.
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Rackspace
  • Ticket system - For the most part, it's fine, but you have to log in to see the ticket/case messages. The email notification only lets you know you have a message.
  • Login speed - It takes a bit longer than what most users would like to login to the admin panel.
  • Clicks to control panel - The default screen is the ticket screen. I would prefer the home page immediately include a method to get to my admin tools beyond ticket creation.
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Support Rating
Platform.sh
No answers on this topic
Rackspace
Honestly, if it wasn't for the way in which ticket updates are shared, it would be a ten. They provide excellent support, from sales to technical to even migration services. I've always gotten my questions answered clearly, by someone who is human. If answers were displayed via email as well, rather than just a notice that I needed to login to see a message, it would be even better.
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Alternatives Considered
Platform.sh
In our team we use Platform.sh mostly while sites are in developmental phase. Then we do a lift and shift to either Acquia or AWS depending on the type of sites we have. Platform.sh is really cost effective and more fluid in terms of Continuous Development hence the usage. After said development is done, we generally lift and shift to Acquia for more content heavy sites and to AWS for more transaction oriented sites.
Read full review
Rackspace
No answers on this topic
Return on Investment
Platform.sh
  • Continuous development for sites in build has been fluid
  • Platform.sh is really cost effective when comparing to AWS or Acquia Cloud
  • On the other side, lack of server side support demands a big learning curve from its users in my opinion.
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Rackspace
  • We have had little disruption with our emails. I can think of only one problem in the last three years.
Read full review
ScreenShots

Platform.sh Screenshots

Screenshot of