This review does not include a rating.
This review does not include a rating.
2 Ratings
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Score 8 out of 100

Attribute Ratings

    Likelihood to Recommend

    Pointillist by Genesys

    N/A
    0 Ratings
    8.0

    Salesforce Journey Builder

    80%
    2 Ratings

    Likelihood to Recommend

    Genesys

    No answers on this topic

    Salesforce

    You can use this [easy] to use data from other Salesforce items to get visibility on your customer journeys. You can import this and build out whatever you want. The interface is rather easy and allows you to fully customize this. No [developer] input is needed (although being a Salesforce Admin does help).
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    Pros

    Genesys

    No answers on this topic

    Salesforce

    • Insights
    • Easy to use
    • Clarity
    • Customizable
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    Cons

    Genesys

    No answers on this topic

    Salesforce

    • Integration with 3rd party platforms[.]
    • Difficult to test[.]
    • Would like to have Azure authentication[.]
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    Pricing Details

    Pointillist by Genesys

    Starting Price

    Editions & Modules

    Pointillist by Genesys editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Pricing Info

      Salesforce Journey Builder

      Starting Price

      Editions & Modules

      Salesforce Journey Builder editions and modules pricing
      EditionModules

      Footnotes

        Offerings

        Free Trial
        Free/Freemium Version
        Premium Consulting/Integration Services

        Entry-level set up fee?

        No setup fee

        Additional Details

        Alternatives Considered

        Genesys

        No answers on this topic

        Salesforce

        Journey builder is comparable to HS Marketing hub. Once fully implemented you can build the experience from A to Z. SF journey builder however, is easier to build out. Things like the drag-and-drop interface help with getting your work done quickly which allows you to map several channels in just a few hours and make adjustments where needed.
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        Return on Investment

        Genesys

        No answers on this topic

        Salesforce

        • You can engage better with customers[.]
        • You know when they drop off[.]
        • Helps to increase sales[.]
        • Increase Time To Value for customers[.]
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        Add comparison