Polycom RealPresence Group Series vs. ShareBase (discontinued)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Polycom RealPresence Group Series
Score 6.0 out of 10
N/A
The Polycom RealPresence Group Series is a video conferencing codec that connects to a standards-based video conferencing infrastructure to allow users to make video conference calls. There are three products in the series – RealPresence Group 300, RealPresence Group 500, and RealPresence Group 700. It is certified to use with Office 365 and Skype for Business.N/A
ShareBase (discontinued)
Score 9.3 out of 10
N/A
ShareBase is a cloud-based, enterprise file sync and share solution from Hyland, that provides a simple experience to store, search for and share content securely. Going forward Hyland will no longer offer the product.N/A
Pricing
Polycom RealPresence Group SeriesShareBase (discontinued)
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Polycom RealPresence Group SeriesShareBase (discontinued)
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Polycom RealPresence Group SeriesShareBase (discontinued)
Top Pros
Top Cons
Best Alternatives
Polycom RealPresence Group SeriesShareBase (discontinued)
Small Businesses
Zoom Workplace
Zoom Workplace
Score 8.2 out of 10
SugarSync
SugarSync
Score 6.0 out of 10
Medium-sized Companies
Cisco Room Series
Cisco Room Series
Score 9.1 out of 10
M‑Files
M‑Files
Score 9.0 out of 10
Enterprises
Cisco Room Series
Cisco Room Series
Score 9.1 out of 10
M‑Files
M‑Files
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Polycom RealPresence Group SeriesShareBase (discontinued)
Likelihood to Recommend
7.7
(24 ratings)
10.0
(1 ratings)
Likelihood to Renew
7.3
(1 ratings)
-
(0 ratings)
Usability
8.0
(3 ratings)
-
(0 ratings)
Support Rating
8.3
(4 ratings)
-
(0 ratings)
User Testimonials
Polycom RealPresence Group SeriesShareBase (discontinued)
Likelihood to Recommend
Poly
If you're always working in the Polycom ecosystem then the Group Series codecs are reliable and the quality of the camera and microphones are extremely good. However, the system relies heavily on either having onsite server technology and/or cloud based bridging capability. In addition, the peripherals like cameras and microphones are quite expensive. Maintenance and support costs also make the ongoing investment a costly one
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Discontinued Products
Sometimes, there are professors and teachers that need to share with other people of the same department certain information to help them to improve their classes or just to communicate something that might be easily uploaded there than in other platforms or software. Also, it can help people of different departments to be aware of the contents that students are seeing constantly in classes.
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Pros
Poly
  • The audio and video quality can not be matched.
  • For the most part, they are rather simplistic in their use and just work. People don't usually have a hard time operating them
  • They are rather versatile in that we have been able to integrate them with other applications
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Discontinued Products
  • It has a great capacity.
  • Allows you to collaborate and share with others.
  • Take care of privacy.
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Cons
Poly
  • The only issue that we have experienced with Polycom RealPresence Group Series is the speed dial functionality. When attempting to use the speed dial buttons, the system occasionally sends a call through the computer system, not the phone. While the computer call option is valuable, not everyone can answer calls that way and we have had to do a manual lookup of an extension and call back when that happens.
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Discontinued Products
No answers on this topic
Likelihood to Renew
Poly
We love the product and is totally integrated in our company.
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Discontinued Products
No answers on this topic
Usability
Poly
The directory is slightly dated and unless you have a Skype for Business integration license, dialing users into a call is difficult. The Group Series Remote whilst minimalistic is actually more difficult to use than the previous HDX remote. Having to recharge the battery on the group series remote is both annoying and difficult as if you do not keep on top of it, you will be faced with a situation where the remote is not working and then have to try and find another one. Not ideal if you need to start a video call (assuming auto join has not been enabled in the admin portal).
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Discontinued Products
No answers on this topic
Support Rating
Poly
I can't say I've needed support more than a handful of times. One was for trying to connect a Polycom Conference phone and a Real Presence together. After a few months, we came to the conclusion it wasn't possible, that was the only frustrating occurance with support. Any other time if we needed to RMA a device, it was very smooth.
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Discontinued Products
No answers on this topic
Alternatives Considered
Poly
The Polycom RealPresence Group Series was top of the line. It had a lot more features as well as the ability to integrate with Microsoft Teams. With Highfive, you had to pay to keep the device running and it was more like renting it. Although we pay maintenance with Polycom we will own the devices. The Highfive camera also didn't move. Lifesize was comparable but it did not integrate with Microsoft Teams at the time. It may as of now, I am not sure.
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Discontinued Products
I think that there is important to understand that there are some software or platforms that more than stacking up between them, complement each other to have a great diversity of tools and instruments for creating and presenting information in different ways. In this case, ShareBase is completely different than most of these pages and that makes it a valuable tool.
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Return on Investment
Poly
  • Once pexip integrates Polycom/skype this will be a big win for us due to the RPTouch integrating the "one - touch join". This will increase adoption of video greatly.
  • Before the Group series with peripherals was implemented the cost of a video room was twice what it is today. Massive win.
  • Due to provisioning and automated firmware the IT involvement has been greatly reduced. No longer is there a need for manual changes to individual endpoints.
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Discontinued Products
  • Collaborating processes are benefitted.
  • Makes smaller the time of sharing documents and files.
  • Allows everyone to protect their information while communicating with others.
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ScreenShots

ShareBase (discontinued) Screenshots

Screenshot of ShareBase offers a Guided Uploads option for securely capturing the types of documents necessary to support a transaction within a business process intuitively and optimized for mobile devices without requiring a app to be downloaded.Screenshot of Link shares can be a single document share or a folder of documents, including any sub-folders within the parent folder.  Each link share includes the appropriate rights (download, modify, view-only) as well as how long the link will stay active, with both items able to be controlled by an Administrator.Screenshot of The majority of link share recipients use ShareBase on mobile devices so the link share experience has been designed and optimized for those devices without requiring an additional app to be downloaded on their devices.Screenshot of ShareBase allows organizations to brand the user experience when securely sharing and receiving content with individuals outside of their organization.