Polycom RealPresence Group Series

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Polycom RealPresence Group Series
Score 6.1 out of 10
N/A
The Polycom RealPresence Group Series is a video conferencing codec that connects to a standards-based video conferencing infrastructure to allow users to make video conference calls. There are three products in the series – RealPresence Group 300, RealPresence Group 500, and RealPresence Group 700. It is certified to use with Office 365 and Skype for Business.N/A
Pricing
Polycom RealPresence Group Series
Editions & Modules
No answers on this topic
Offerings
Pricing Offerings
Polycom RealPresence Group Series
Free Trial
No
Free/Freemium Version
No
Premium Consulting/Integration Services
No
Entry-level Setup FeeNo setup fee
Additional Details—
More Pricing Information
Community Pulse
Polycom RealPresence Group Series
Considered Both Products
Polycom RealPresence Group Series
Chose Polycom RealPresence Group Series
Polycom Group Series was very good for what it used to do for its time, however newer technology that provides a more simpler method to configure, join and host video conference meetings has come in the form of Zoom and [Microsoft] Teams which is hard to go back from and …
Chose Polycom RealPresence Group Series
When I started at one of my jobs, they already have Lifesize VC equipment. It was nice, they worked and they were less expensive. But once we started transitioning things to Polycom it was a night/day difference. Some of our large conference rooms had audio issues that the …
Chose Polycom RealPresence Group Series
Poly has outlasted other competitor's products. I have reviewed Lifesize as one alternative. Ironically, I was impressed with the overall quality over Poly, however, the product did not last as well as Poly units.
Chose Polycom RealPresence Group Series
Polycom RealPresence Group Series stands head and shoulders above Microsoft Teams and Cisco Webex Meetings both for dependability and robust delivery of function. One established the meetings were very hard to break apart but easy to end when so desired. The installation of …
Chose Polycom RealPresence Group Series
The Polycom RealPresence Group Series was top of the line. It had a lot more features as well as the ability to integrate with Microsoft Teams. With Highfive, you had to pay to keep the device running and it was more like renting it. Although we pay maintenance with Polycom we …
Chose Polycom RealPresence Group Series
Polycom is the most flexible video conferencing hardware solution on the market. They provide a fantastic infrastructure but also have the option to directly register or convert to a cloud service endpoint!
Chose Polycom RealPresence Group Series
We have used Microsoft Teams Rooms in some of our smaller huddle rooms that still require video, and this was due to the lower cost of the Microsoft Teams Room systems over the Polycom Presence Group series. The Microsoft Teams Rooms are perfect for small, less-used rooms, as …
Chose Polycom RealPresence Group Series
Conference room systems do not seem to be commonly integrated with Skype for Business, so limited usability. Lifesize looked attractive, but the lower cost and local support of Polycom put it ahead.
Chose Polycom RealPresence Group Series
I have reviewed Skype and Skype for Business previously, and while I have enjoyed the use of those systems, the video and audio quality of Polycom RealPresence Group Series is far superior. Polycom Real presence Group Series has more functions and capabilities, and experiences …
Chose Polycom RealPresence Group Series
Went for Polycom due to the INTERNAL quality of HD room to room quality. If we were only looking for external audio or web meetings an external partner and platform seems to be a better choice. But a web provider cannot match the internal COS high-speed WAN quality (I believe).
Chose Polycom RealPresence Group Series
We compared Polycom against Cisco and the potential need for Skype for Business was a deciding factor.
Chose Polycom RealPresence Group Series
I have not used other formal VC software rather used WebEx Video and FaceTime which are more intuitive to use.
Chose Polycom RealPresence Group Series
As a previous AV installer, the Polycom line of product always superseded other hard codecs due to the reliability. Other expensive codec's don't supply the same features for the price of Polycom.
Chose Polycom RealPresence Group Series
The quality and flexibility of the GS still wins...but not by a big enough margin to justify it as often as we used to.
Chose Polycom RealPresence Group Series
The video & audio quality is superior.
Chose Polycom RealPresence Group Series
With our investment in the RealPresence infrastructure it just makes sense to use a RealPresence endpoint. The other endpoints integrate with additional work, but the group series just work.
Chose Polycom RealPresence Group Series
The GroupSeries has performed much better than all the alternative solutions we have tried. We have been a Lifesize shop for a long time, but their direction was cloud only and more proprietary so we wanted a more open solution. We also use Skype For Business and there is …
Chose Polycom RealPresence Group Series
Other departments have been testing and using them. I am unaware of there opinions at this point.
Chose Polycom RealPresence Group Series
Polycom works better for groups 2-5, but Skype is much easier/simple for 1 to 1 connections or multiple connections as long as there is only 1 person from each site
Chose Polycom RealPresence Group Series
Polycom is a great company that is always on the edge of new and improving technology.
Chose Polycom RealPresence Group Series
We are still evaluating more about the differences between the two devices and how they handle audio and video within a call. Along with bandwidth, flexiblilty in meetings, and security features.
Top Pros
Top Cons
Best Alternatives
Polycom RealPresence Group Series
Small Businesses
Zoom
Zoom
Score 8.2 out of 10
Medium-sized Companies
Cisco Webex DX80 (discontinued)
Cisco Webex DX80 (discontinued)
Score 9.2 out of 10
Enterprises
Cisco Webex DX80 (discontinued)
Cisco Webex DX80 (discontinued)
Score 9.2 out of 10
All AlternativesView all alternatives
User Ratings
Polycom RealPresence Group Series
Likelihood to Recommend
7.7
(26 ratings)
Likelihood to Renew
7.3
(1 ratings)
Usability
8.0
(3 ratings)
Support Rating
8.3
(4 ratings)
User Testimonials
Polycom RealPresence Group Series
Likelihood to Recommend
Poly
If you're always working in the Polycom ecosystem then the Group Series codecs are reliable and the quality of the camera and microphones are extremely good. However, the system relies heavily on either having onsite server technology and/or cloud based bridging capability. In addition, the peripherals like cameras and microphones are quite expensive. Maintenance and support costs also make the ongoing investment a costly one
Read full review
Pros
Poly
  • The audio and video quality can not be matched.
  • For the most part, they are rather simplistic in their use and just work. People don't usually have a hard time operating them
  • They are rather versatile in that we have been able to integrate them with other applications
Read full review
Cons
Poly
  • The only issue that we have experienced with Polycom RealPresence Group Series is the speed dial functionality. When attempting to use the speed dial buttons, the system occasionally sends a call through the computer system, not the phone. While the computer call option is valuable, not everyone can answer calls that way and we have had to do a manual lookup of an extension and call back when that happens.
Read full review
Likelihood to Renew
Poly
We love the product and is totally integrated in our company.
Read full review
Usability
Poly
The directory is slightly dated and unless you have a Skype for Business integration license, dialing users into a call is difficult. The Group Series Remote whilst minimalistic is actually more difficult to use than the previous HDX remote. Having to recharge the battery on the group series remote is both annoying and difficult as if you do not keep on top of it, you will be faced with a situation where the remote is not working and then have to try and find another one. Not ideal if you need to start a video call (assuming auto join has not been enabled in the admin portal).
Read full review
Support Rating
Poly
I can't say I've needed support more than a handful of times. One was for trying to connect a Polycom Conference phone and a Real Presence together. After a few months, we came to the conclusion it wasn't possible, that was the only frustrating occurance with support. Any other time if we needed to RMA a device, it was very smooth.
Read full review
Alternatives Considered
Poly
Polycom RealPresence Group Series stands head and shoulders above Microsoft Teams and Cisco Webex Meetings both for dependability and robust delivery of function. One established the meetings were very hard to break apart but easy to end when so desired. The installation of the devices, the training of technicians, and end-users were both intuitive and easy to manage, where the same interactions with Microsoft Teams and Cisco Webex In my opinion, and experience, were challenging to work through.
Read full review
Return on Investment
Poly
  • Once pexip integrates Polycom/skype this will be a big win for us due to the RPTouch integrating the "one - touch join". This will increase adoption of video greatly.
  • Before the Group series with peripherals was implemented the cost of a video room was twice what it is today. Massive win.
  • Due to provisioning and automated firmware the IT involvement has been greatly reduced. No longer is there a need for manual changes to individual endpoints.
Read full review
ScreenShots