Dialpad Ai Meetings vs. Polycom RealPresence Immersive Studio

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Dialpad Ai Meetings
Score 7.8 out of 10
N/A
Dialpad Ai Meetings is a web conferencing platform with document management capability that integrates with third-party applications such as Google Drive, LinkedIn, Evernote, and Dropbox. It includes features such as screen sharing, call controls, call recording, and a mobile application.
$20
per month
Polycom RealPresence Immersive Studio
Score 7.9 out of 10
N/A
Polycom RealPresence Immersive Studio is a video conferencing and collaboration solution designed to facilitate a lifelike, across-the-table experience.N/A
Pricing
Dialpad Ai MeetingsPolycom RealPresence Immersive Studio
Editions & Modules
Free
$0
per month
Business
$20
per month
No answers on this topic
Offerings
Pricing Offerings
Dialpad Ai MeetingsPolycom RealPresence Immersive Studio
Free Trial
NoNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Dialpad Ai MeetingsPolycom RealPresence Immersive Studio
Top Pros
Top Cons
Features
Dialpad Ai MeetingsPolycom RealPresence Immersive Studio
Performance & Compatibility of Online Events Software
Comparison of Performance & Compatibility of Online Events Software features of Product A and Product B
Dialpad Ai Meetings
8.9
49 Ratings
11% above category average
Polycom RealPresence Immersive Studio
-
Ratings
High quality audio8.149 Ratings00 Ratings
High quality video9.846 Ratings00 Ratings
Low bandwidth requirements8.944 Ratings00 Ratings
Mobile support8.941 Ratings00 Ratings
Screen Sharing
Comparison of Screen Sharing features of Product A and Product B
Dialpad Ai Meetings
8.9
48 Ratings
11% above category average
Polycom RealPresence Immersive Studio
-
Ratings
Desktop sharing9.848 Ratings00 Ratings
Whiteboards8.017 Ratings00 Ratings
Online Meetings / Events
Comparison of Online Meetings / Events features of Product A and Product B
Dialpad Ai Meetings
8.9
49 Ratings
9% above category average
Polycom RealPresence Immersive Studio
-
Ratings
Calendar integration9.840 Ratings00 Ratings
Meeting initiation9.847 Ratings00 Ratings
Integrates with social media5.816 Ratings00 Ratings
Record meetings / events9.029 Ratings00 Ratings
Slideshows9.925 Ratings00 Ratings
Online Events Collaboration
Comparison of Online Events Collaboration features of Product A and Product B
Dialpad Ai Meetings
8.9
31 Ratings
6% above category average
Polycom RealPresence Immersive Studio
-
Ratings
Live chat8.930 Ratings00 Ratings
Audience polling7.810 Ratings00 Ratings
Q&A9.918 Ratings00 Ratings
Online Events Security
Comparison of Online Events Security features of Product A and Product B
Dialpad Ai Meetings
9.1
36 Ratings
9% above category average
Polycom RealPresence Immersive Studio
-
Ratings
User authentication9.034 Ratings00 Ratings
Participant roles & permissions9.932 Ratings00 Ratings
Confidential attendee list8.320 Ratings00 Ratings
VoIP system collaboration
Comparison of VoIP system collaboration features of Product A and Product B
Dialpad Ai Meetings
8.5
55 Ratings
0% below category average
Polycom RealPresence Immersive Studio
-
Ratings
Video conferencing8.134 Ratings00 Ratings
Audio conferencing8.255 Ratings00 Ratings
Video screen sharing9.126 Ratings00 Ratings
Instant messaging8.717 Ratings00 Ratings
Best Alternatives
Dialpad Ai MeetingsPolycom RealPresence Immersive Studio
Small Businesses
ClickMeeting
ClickMeeting
Score 9.5 out of 10
Zoom
Zoom
Score 8.2 out of 10
Medium-sized Companies
ClickMeeting
ClickMeeting
Score 9.5 out of 10
Cisco Webex DX80 (discontinued)
Cisco Webex DX80 (discontinued)
Score 9.2 out of 10
Enterprises
Google Meet
Google Meet
Score 8.3 out of 10
Cisco Webex DX80 (discontinued)
Cisco Webex DX80 (discontinued)
Score 9.2 out of 10
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User Ratings
Dialpad Ai MeetingsPolycom RealPresence Immersive Studio
Likelihood to Recommend
9.0
(107 ratings)
5.0
(3 ratings)
Likelihood to Renew
9.1
(3 ratings)
-
(0 ratings)
Usability
8.2
(2 ratings)
-
(0 ratings)
Support Rating
7.7
(39 ratings)
-
(0 ratings)
User Testimonials
Dialpad Ai MeetingsPolycom RealPresence Immersive Studio
Likelihood to Recommend
Dialpad
I cannot think of a scenario where it would be inappropriate however this service is highly appropriate for any occasion. It is well suited as a drop in add-on for Outlook calendars and addition to any other scheduling software you might use. It can even set meeting times using multiple time zones for users who may be in differing locales so nobody is confused as to the time to join.
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Poly
I find Polycom RealPresence to be useful when having one on one conversations in purpose built rooms for video conferencing. That is where the quality of the product shines. However, I dislike using Polycom Real Presence for any sort of content sharing because of the issues around resolution.If I need to share content of any kind, I prefer to use other teleconferencing solutions.
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Pros
Dialpad
  • No passcodes are very convenient and so easy to transfer someone into it. Our partner firms have on more than one occasion ask us for a recommendation because theirs is not as dependable.
  • We use the online portion frequently as well. It's nice to see who joined and when and to see where they are calling from. It's nice to have the ability to lock the conference call down again without the use of a passcode just a simple click of the mouse.
  • The interface is incredibly user friendly and anyone with just a basic computer understanding can customize their uberconference line.
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Poly
  • Allows video conferencing with eagle eye view on the speaker
  • Crystal clear audio and video with zero lagging and freezing
  • Very fast connections to the conferences
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Cons
Dialpad
  • They've recently undergone a facelift which is nice, but I've found it more difficult for potential customers to connect to their computer audio. I might be missing where to find the instructions, but lately we've been having some trouble with this.
  • While the screen share function as the presenter is easy, if I ask potential customers to share screen, they are required to go through a few steps. This is okay for folks who are good with tech, but many potential customers have trouble with the download. We've been using the free version - the paid version might eliminate this problem, although I'm not sure.
  • Another function they've added with the facelift is the ability to show your face via the webcam. I can see this being a nice feature but we often present from a coffee shop or even our cars, and some of our potential customers aren't in a place where they'd like to show their face. It's easy for most folks to disable the camera but some who aren't great with tech don't know how to do this. One of the things we've always liked about UberConference is it's simplicity and this just added an extra step. I wish there was a setting for us to disable this option but there doesn't seem to be.
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Poly
  • Back end setup isn't very intuitive.
  • Every now and then we get a delay when conferencing and using multiple features.
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Likelihood to Renew
Dialpad
UberConference is more expensive than some of its competitors and we have not found a real advantage to using UberConference over certain less-expensive applications. UberConference charges per month per organizer and those costs add up quickly, so we will be moving forward with a more budget-friendly option in the coming months.
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Poly
No answers on this topic
Usability
Dialpad
The interface is intuitive and stupidly simple, no complicated sub-menus or configuration settings. Easy to create a meeting space and then have others join with a link or dial-in PIN on the free tier. On the paid tier it's even easier with PIN-less joining and automatic reminder calls to get participants to join.
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Poly
No answers on this topic
Support Rating
Dialpad
I haven't needed support for the most part, which is a positive for Highfive. It's intuitive and most features are straightforward to use. In the one instance that I did contact them, it took them longer then expected to respond, but they were able to answer my question once they did.
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Poly
No answers on this topic
Alternatives Considered
Dialpad
I have enjoyed using Dialpad Meetings for years mainly due to the following: I feel the cost more than justifies the product It has a very simple user interface that all participants on conferences find easy to use Clear, responsive audio and video quality Dialpad Meetings does not try and overstuff its product with hundreds of features that most people will find useless. It sticks to its main product path and keeps improving upon it. Enjoy their customer support
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Poly
Polycom RealPresence is really only the preferred teleconferencing solution when using a purpose built room for a scheduled face to face meeting. For ad hoc video meetings, Hangouts, Skype, and Slack all provide fewer friction points for average use cases. In fact, as Google accounts are nearly ubiquitous at this point, Hangouts has almost become the de facto standard for ad hoc video conferencing amongst our users.
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Return on Investment
Dialpad
  • Our teams use this every day. It makes it easy to meet with clients and share a screen and display analytics.
  • Some of my clients thought that they need to register first to be able to contact me. It's bad that they are not notified in any way that it's enough just to enter its names and that's it.
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Poly
  • Personally we have not gotten our money's worth, but this is not Polycom's fault, it is because users found it difficult to use.
  • As for me personally, I used it for video conferencing, but my job was to make sure that it was operational for video conferencing.
  • As stated earlier, even though I found it very easy to use, my users did not, and as such tended to video conference with other apps.
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ScreenShots