PowerDMS by NEOGOV vs. PeopleDoc / UKG HR Service Delivery (discontinued)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
PowerDMS by NEOGOV
Score 8.5 out of 10
N/A
PowerDMS by NEOGOV is a software platform designed to recruit, train, equip, and protect employees across their careers, used for policy management, community engagement, and staff scheduling.N/A
PeopleDoc / UKG HR Service Delivery (discontinued)
Score 5.8 out of 10
N/A
PeopleDoc, later UKG HR Service Delivery, was an HR Service Delivery platform used to improve HR agility and ease compliance management. The product is to be discontinued, and will no longer be available for sale.N/A
Pricing
PowerDMS by NEOGOVPeopleDoc / UKG HR Service Delivery (discontinued)
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
PowerDMS by NEOGOVPeopleDoc / UKG HR Service Delivery (discontinued)
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
PowerDMS by NEOGOVPeopleDoc / UKG HR Service Delivery (discontinued)
Top Pros
Top Cons
Best Alternatives
PowerDMS by NEOGOVPeopleDoc / UKG HR Service Delivery (discontinued)
Small Businesses

No answers on this topic

No answers on this topic

Medium-sized Companies

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greytHR
greytHR
Score 8.2 out of 10
Enterprises

No answers on this topic

Infor Human Resources
Infor Human Resources
Score 7.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
PowerDMS by NEOGOVPeopleDoc / UKG HR Service Delivery (discontinued)
Likelihood to Recommend
9.2
(131 ratings)
6.9
(4 ratings)
Likelihood to Renew
8.8
(14 ratings)
-
(0 ratings)
Usability
7.0
(24 ratings)
-
(0 ratings)
Availability
8.2
(1 ratings)
-
(0 ratings)
Performance
8.5
(8 ratings)
-
(0 ratings)
Support Rating
8.9
(32 ratings)
-
(0 ratings)
In-Person Training
9.1
(1 ratings)
-
(0 ratings)
Online Training
9.1
(1 ratings)
-
(0 ratings)
Implementation Rating
9.1
(8 ratings)
-
(0 ratings)
Configurability
4.5
(1 ratings)
-
(0 ratings)
Ease of integration
8.5
(8 ratings)
-
(0 ratings)
Product Scalability
7.3
(1 ratings)
-
(0 ratings)
Vendor post-sale
8.2
(1 ratings)
-
(0 ratings)
Vendor pre-sale
8.2
(1 ratings)
-
(0 ratings)
User Testimonials
PowerDMS by NEOGOVPeopleDoc / UKG HR Service Delivery (discontinued)
Likelihood to Recommend
NEOGOV
This software is very well suited for law enforcement agencies of all sizes from 5 to 5000 officers. There is a mobile app that allows officers to quickly and easily search while out in the field or on a call. They can quickly review a policy, locate a form, pull up a map and much more using either the mobile app or the desktop application.
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Discontinued Products
A comprehensive HR system like UKG HR Service Delivery has value in unifying the functionality that, for many companies like ours, used to be distributed across multiple point solutions. However, the user experience of most areas of functionality is inferior to most of the best-of-breed point solutions on the market, a trade-off I wish we didn't have to make to have a truly connected system.
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Pros
NEOGOV
  • Policy management- [Users] sign for, and can take [tests] to prove understanding of policy right in the application. As [the] policy is updated, old versions are retained, so that we not only know what a policy contains, we can track changes and provide information on what a policy was at any given time in the past.
  • Training- Users receive notifications when training is due and are guided to complete the training. If the training requires recertification, PowerDMS can be configured to alert the user that re-training is needed, without a supervisor needing to keep track. All documents used in training, including presentations and videos, can be contained in the PowerDMS course, so we can prove not only that an employee was trained, but exactly what curriculum was use din any given training.
  • Accreditation Assessment- [Our] accreditation standards manual is uploaded directly into PowerDMS. Proofs are accomplished using the actual policy and procedure, as well as the documents created during the workday. There is absolutely no duplication of effort.
  • Communications accountability- Email [can] be read and forgotten. With PowerDMS, a document can be distributed for user signatures, insuring that the user took affirmative action to read and understand the document.
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Discontinued Products
  • Business Intelligence Reporting with the data found in the UKG HR Service Delivery system.
  • It is very customizable to fit our company needs.
  • Many opportunities for a workflow to make employee data management more seamless.
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Cons
NEOGOV
  • The Workflow process in PowerDMS is not as easy to grasp as some of the other concepts and requires a little more explaination, especially for non-administrative background users.
  • Users are unable to view the steps in a Workflow template in order to determine which Workflow would work best for their needs when routing documents.
  • It would be great to have multiple message options for past due inbox notifications in addition to the options for past due tasks to encourage users to go to their inbox to review their messages.
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Discontinued Products
  • Inability to make changes to deduction plans or business rules after payroll history.
  • More trained ECM/EFM experts.
  • Pre-Built templates in Recruiting Gateway.
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Likelihood to Renew
NEOGOV
I have had nothing but positive experiences with PowerDMS from day one. If we ever run into a situation we are unsure of, PowerDMS support has ALWAYS been able to answer us basically immediately. I really love that they are constantly seeking to improve and expand.
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Discontinued Products
No answers on this topic
Usability
NEOGOV
There is a learning curve as with any software system and I have found those users who consistently use the system more have a much higher success rate than those who only log in to sign off on documents. Now that most users have been in the system for over 2 years I consistently hear how much easier the processes are than they originally thought they would be
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Discontinued Products
No answers on this topic
Reliability and Availability
NEOGOV
Never had an issue with PowerDMS not being available. Speed is an issue from time to time
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Discontinued Products
No answers on this topic
Performance
NEOGOV
We use PowerDMS in the cloud so our performance might be different from other users who use on-premise. The program has always been up with very minimal downtime and always seems responsive and snappy when navigating the UI and searching documents. We don't currently have any integrations with other software.
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Discontinued Products
No answers on this topic
Support Rating
NEOGOV
I just wish we had some in-state support. The contacts I have had with customer support have been great. Awesome communication, problem-solving, and support. I have talked to and met Stephanie Williams (CSA for Power DMS) at the most recent Entrust conference. She was professional and devoted time to addressing our agency needs.
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Discontinued Products
No answers on this topic
In-Person Training
NEOGOV
In-person training works really well.
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Discontinued Products
No answers on this topic
Online Training
NEOGOV
Online training works well and keeps from having to have classroom training
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Discontinued Products
No answers on this topic
Implementation Rating
NEOGOV
Implementation of PowerDMS was near seamless. The product was able to input existing policies and procedures within a few hours, which helped to lay the foundation for future use. Having PowerDMS on-boarding readily available was also a huge benefit.
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Discontinued Products
No answers on this topic
Alternatives Considered
NEOGOV
PowerDMS is a lot different than Linkedin Learnings. In PowerDMS you have to create your own courses versus in Linkedin Learnings they provide extensive content on a wide variety of subject matter. Linkedin Learnings is what we have used in our organization for Bias Training and Ethics Training. PowerDMS is the repository for documents and Trainings, so the systems work very differently
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Discontinued Products
This is an average product with the average partnership.
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Scalability
NEOGOV
Because of features and functions.
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Discontinued Products
No answers on this topic
Return on Investment
NEOGOV
  • Created efficient processes for approving document revision
  • Migrated what originally was a paper system to electronic
  • Accessible for any employee by logging in, employees do not have to seek out policy and procedure binders, and updated documents can be automatically sent to inboxes when updated.
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Discontinued Products
  • Consistent methodology across the company for employee review cycles.
  • Visibility into org chart has been crucial during fast growth of the company.
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