PowerReviews vs. Yelp for Business

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
PowerReviews
Score 8.0 out of 10
N/A
PowerReviews helps companies gather ratings and reviews from customers, build Q&A content, syndicate reviews across retailers and search engines, and measure results from these endeavors. The company also offers managed services to help businesses improve customer engagement. The company was founded in 2005 and is based in Chicago.N/A
Yelp for Business
Score 5.2 out of 10
N/A
Yelp connects people with local businesses, with users contributing approximately 155 million cumulative reviews of almost every type of local business, from restaurants, boutiques and salons to dentists, mechanics, plumbers and more. These reviews are written by people using Yelp to share their everyday local business experiences, giving voice to consumers and bringing “word of mouth” online.N/A
Pricing
PowerReviewsYelp for Business
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
PowerReviewsYelp for Business
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
PowerReviewsYelp for Business
Top Pros

No answers on this topic

Top Cons

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Best Alternatives
PowerReviewsYelp for Business
Small Businesses
Growave
Growave
Score 9.4 out of 10
Google Business Profile
Google Business Profile
Score 9.6 out of 10
Medium-sized Companies
Bazaarvoice
Bazaarvoice
Score 8.4 out of 10
Google Business Profile
Google Business Profile
Score 9.6 out of 10
Enterprises
Bazaarvoice
Bazaarvoice
Score 8.4 out of 10

No answers on this topic

All AlternativesView all alternativesView all alternatives
User Ratings
PowerReviewsYelp for Business
Likelihood to Recommend
8.0
(18 ratings)
2.0
(1 ratings)
Support Rating
9.0
(2 ratings)
-
(0 ratings)
User Testimonials
PowerReviewsYelp for Business
Likelihood to Recommend
PowerReviews
Any site with e-commerce should have reviews if possible, to give users the confidence necessary to click "add to cart." PowerReviews is easy to implement and has highly customizable display possibilities. I would recommend them to a mid to large enterprise looking for a scalable solution. Small businesses might be able to use a more stripped down tool.
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Yelp
Our company was one of the top rated businesses for the services that we provide in the area. We cancelled our subscription to promote on Yelp. Yelp deleted A LOT of valid genuine reviews that were left by our customers, that dropped our rating way down in my opinion
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Pros
PowerReviews
  • PowerReviews does a good job at flagging responses so there isn't anything inappropriate on our website.
  • PowerReviews provides a nice "snapshot" of reviews with an average rating, recommendation percentage, and the main pros and cons. Making it quick and easy for the customer to get overall information.
  • It is easy for customers to leave reviews. There is a good amount of open-ended questions as well as options that customers can choose from. The system is customizable to fit our needs.
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Yelp
No answers on this topic
Cons
PowerReviews
  • If you lack basic coding knowledge (or don't have someone on your team to set this up) it may be a bit of a challenge to get started.
  • The backend has a bit of a learning curve to it, but can be worked through easily with persistence.
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Yelp
No answers on this topic
Support Rating
PowerReviews
The team over at PowerReviews was always very helpful with us and our customer service team. They responded to any questions we had quickly.
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Yelp
No answers on this topic
Alternatives Considered
PowerReviews
My experience was with simple software like Google My Business, but for some Reviews & Ratings, it was good enough and supplied my demand. Once the Google world is one of the bests environments for initial and small businesses, I think using their tools someway we can sound better. If it's not the case PowerReviews will serve as well.
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Yelp
One of the lowest. We have invested in other Marketing businesses.
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Return on Investment
PowerReviews
  • Custom components and PowerReviews API can display positive customer feedback from an element.
  • In return for honest reviews and answers to customer questions, we provide genuine and authentic feedback and let customers strain new products.
  • Syndicated reviews help customers see how products work in real life, which increases trust in our website/business and the products and boosts conversions.
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Yelp
  • Reaching new customers in the area
  • Losing customers due to Yelp deleting valid 5 star reviews I believe
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ScreenShots