PowerSchool Enrollment vs. Salesforce.org Education Cloud

PowerSchool Registration collects all the data we need and more. It's easy to go from initial application to completed enrollment. I love how the software will help keep you organized with where the application is in the process, so you can quickly see at what stage you are at with processing a student's enrollment. You do have to be strategic and conscious about what you put on the form. It can quickly be a very long form. I can't think of any instance where this software would not significantly increase the efficiency and accuracy of a district.

Incentivized

It is most suited for those within the education industry. For students and staff in particular, the Education Cloud allows seamless connectivity between each person and helps students stay on task. It can be very overwhelming as a student to have so many responsibilities in different areas, so Salesforce does a great job of offering many features that ease this process.

Incentivized

• It is able to write back to the student information system with a matching process that ensures the accuracy of student data.
• It tracks the data and the changes, who made the changes, and when the data was imported.
• It organizes the process. It creates a system that relies on checks and balances, and causes you to re-evaluate your process.

Incentivized

• Great use of integrating across all aspects of enrollment.
• Easy to create tasks for counselors to remember to call prospective students and keep up to date on goals.
• Reporting is fabulous inside of Salesforce.
• All of the Apps in the App Exchange.

Incentivized

• Functionality of reports
• End-user ease of Gradebook
• Customization of reports

Incentivized

• It’s hard to run reports or create working “views” for Enrollment/Student Advisor teams that include both Leads and Contacts in the same report.
• Some fields do not map from Lead to Contact object. When a student transitions from application to acceptance, some dropdown and fill-in fields completely disappear from the student’s page in Salesforce. Every version of Salesforce I’ve used has this problem.
• Salesforce overall is clunky and confusing for the average user. We require thorough Salesforce training for new hires on all teams because it’s not user-friendly or obvious what to click on to achieve a specific task.

Incentivized

It was really so easy to sign up and get going with the whole process

Incentivized

Overall support is excellent. The people are amazing. They have played with different ways of giving the best support, meaning a dedicated specialist vs. email vs. tracking sheet, etc., which was a little frustrating going through those changes. Still, I appreciate all their efforts in finding what works best for their customers. They listen to their customers and make changes.

Incentivized

People will respond on time even though Salesforce is such a large organization. This also includes various methods of getting support beyond just calling - they have dedicated reps, chat, chatter, etc that all make the experience more pleasant.

Incentivized

I think powerschool excels at more simple enrollment tasks however Moodle does a better job being flexible and catering to anything a professor could want to do.

Incentivized

I have not used similar products and I am new to this role. Salesforce has been very easy to learn and I appreciate the support and ability to access the platform when I need to. I was able to easily learn the program and become skilled in what I needed to do. It also made the transition to digital forms quite easy

Incentivized

• If a student has been in the school district before, leaves, and then returns, a list of the students' previous teachers is kept in the system.
• Easy to enter and add students with minimum information.

Incentivized

• Positive: Our entire company is more aligned because while still complying with FERPA, the right people have access to student records while also having the correct permissions.
• Positive: we can integrate with our partners who also use Salesforce, while still complying with FERPA.
• Negative: we've needed to hire a Salesforce Development team with multiple people to accurately customize the tool to work for us.

Incentivized