Printfection vs. Signpost

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Printfection
Score 9.0 out of 10
N/A
Printfection is a swag management platform that aims to simplify the buying, managing, and distribution of swag and branded merchandise, from the company of the same name in Denver. They offer a suite of online swag management tools and APIs alongside custom printing, inventory management, and distribution. The vendor states their customers use the platform to drive more leads, reward customers, and engage employees.N/A
Signpost
Score 1.8 out of 10
N/A
Signpost is an automated marketing solution that helps local businesses to get more customers, reviews, and referrals. The software builds customer profiles by capturing email, call and credit card transactions. Signpost's automated marketing engine then uses this data to drive new customer conversion and loyalty, reviews and referrals from existing customers.N/A
Pricing
PrintfectionSignpost
Editions & Modules
No answers on this topic
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Offerings
Pricing Offerings
PrintfectionSignpost
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Best Alternatives
PrintfectionSignpost
Small Businesses

No answers on this topic

Google Business Profile
Google Business Profile
Score 9.6 out of 10
Medium-sized Companies
Sendoso
Sendoso
Score 8.2 out of 10
Google Business Profile
Google Business Profile
Score 9.6 out of 10
Enterprises
Sendoso
Sendoso
Score 8.2 out of 10

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All AlternativesView all alternativesView all alternatives
User Ratings
PrintfectionSignpost
Likelihood to Recommend
8.9
(81 ratings)
1.4
(2 ratings)
Likelihood to Renew
8.4
(3 ratings)
-
(0 ratings)
Usability
7.5
(4 ratings)
-
(0 ratings)
Availability
8.6
(2 ratings)
-
(0 ratings)
Performance
8.6
(2 ratings)
-
(0 ratings)
Support Rating
9.5
(81 ratings)
-
(0 ratings)
In-Person Training
8.2
(1 ratings)
-
(0 ratings)
Online Training
8.2
(1 ratings)
-
(0 ratings)
Implementation Rating
8.4
(3 ratings)
-
(0 ratings)
Configurability
8.6
(2 ratings)
-
(0 ratings)
Contract Terms and Pricing Model
8.6
(2 ratings)
-
(0 ratings)
Ease of integration
9.1
(1 ratings)
-
(0 ratings)
Product Scalability
8.6
(2 ratings)
-
(0 ratings)
Professional Services
6.1
(2 ratings)
-
(0 ratings)
Vendor post-sale
8.6
(2 ratings)
-
(0 ratings)
Vendor pre-sale
8.6
(2 ratings)
-
(0 ratings)
User Testimonials
PrintfectionSignpost
Likelihood to Recommend
Printfection
It is well suited for a one-stop shop that gets everything done in one place (sizing, order, warehousing, shipping, drop-shipping, ability to do one-off orders, support in the process). It is less appropriate if you need something very specific and what they have doesn't work for you or if you like to be very involved in the complete process. It is also less appropriate if price is a major factor.
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Signpost
I would NEVER recommend Signposts! Signpost's fee is very expensive for a small company like ours, so I had to cancel the service - or at least TRY to. I contacted them the day after they billed our card for another $2,000, and I was told that we were automatically on the hook for another year, with no exceptions and no recourse. Very greedy and desperate; this doesn't seem like the way to keep happy clients.
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Pros
Printfection
  • The swag catalogue has lots of items to choose from and they try to source anything else you need
  • Takes care of the logistical challenges of getting swag to offices, events and to customers
  • Their customer team are really hands on and helpful
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Signpost
  • The best feature that I like the most and have been using for some time is their marketing tool. Signpost makes marketing an easy task. It has enhanced our productivity.
  • As I did things manually in the past but now Signpost has made this very much easier for me to just trust their marketing tool to do marketing according to the algorithm.
  • It helps me to have more organic views on the platform and more positive reviews on the newsletter.
  • The automated system asks for reviews from the customer which makes it even more helpful in changing and advancing new things.
  • It also changes our approach to the work and with the automated extremely functional setup it increases our positive reviews which is good for the organization.
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Cons
Printfection
  • Their Giveaway feature was made some improvements but I would like to see it be more flexible
  • Being able to get more samples of products and printing prior to ordering
  • Swag photography/ items in stock in our closet- we had to provide photos of these items
  • Better updates on swag items that are low in stock
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Signpost
  • Provide user a way to cancel their service.
  • Get rid of the very aggressive sales staff.
  • Refund money for unused moths. Do not be so shady!
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Likelihood to Renew
Printfection
We are currently extremely satisfied with printfection. The quality of swag is very good, but the customer service ranks high above any other swag company. I have been working closely with my Printfection manager (Tyler Rowland) and he has been more than helpful from the start.
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Signpost
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Usability
Printfection
The product is really easy to use and manage. We love using Printfection. It's easy to order, ship and manage everything. I did remove one rating point because their set up for "giveaways" is a little cumbersome and I wish their platform notified you when products in your giveaways are running low.
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Signpost
No answers on this topic
Reliability and Availability
Printfection
Prinfection's availability has been great. There was one time when a product we needed wasn't available, but our Printfection rep made sure to get what we needed.
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Signpost
No answers on this topic
Performance
Printfection
Printfection's performance has been top-notch. We have been using Printfection for only about 8 months, and have not had any issues with performance.
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Signpost
No answers on this topic
Support Rating
Printfection
Every step of the way, I have been helped by someone who feels like a friend. They know their stuff and they get back to me in a timely manner. It gets frustrating when you need help but the "experts" don't offer any. Printfection isn't like this at all. They've done a great job making sure I understand everything I need to have a successful campaign for our employees.
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Signpost
No answers on this topic
In-Person Training
Printfection
Tyler led some of our staff through training and was very helpful. Tyler was also always available for any questions after training was complete.
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Signpost
No answers on this topic
Online Training
Printfection
We completed online training with a Printfection rep leading us through the process. This made the whole experience easy and helpful.
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Signpost
No answers on this topic
Implementation Rating
Printfection
Their team is very helpful in getting set up and we felt like they worked with us on price and also getting our previous inventory we had at our offices set up in Printfection. The only down side of shipping in your items to Printfection is the photography of the items (which clients can see) is pretty terrible if you don't have clear product photos prior to sending the items to Printfection warehouse.
**All items purchased through Printfection the product photos look better (so this issue won't be the case with those who aren't shipping existing swag to their warehouse)
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Signpost
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Alternatives Considered
Printfection
There were a couple of reasons we selected Printfection: price and contract/level of commitment (we are on a month-to-month plan). To be honest, there are products that integrate better with Salesforce and have more capabilities but we were looking for something that didn't require us to sign a year contract and was a reasonable price. After purchasing, we are extremely impressed with their team and consider this a huge benefit of going with Printfection.
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Signpost
No answers on this topic
Contract Terms and Pricing Model
Printfection
Simple pricing and easy to pitch to stakeholders
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Signpost
No answers on this topic
Scalability
Printfection
Only a few of our departments will be using Printfection, (like HR and Customer Success), but both departments find Printfection flexible and scalable.
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Signpost
No answers on this topic
Professional Services
Printfection
There aren't many professional services besides what is related to their product. What would have been great was to get design services included in our membership since we dont have one in house
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Signpost
No answers on this topic
Return on Investment
Printfection
  • Previously we had a "welcome" kit for certain new customers with custom packaging and great messaging. It was very successful in helping kick off a new customer relationship.
  • If the platform was integrated with our CRM we'd have more metrics to be able to measure ROI.
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Signpost
  • The support team is very professional. I had problems while using Signpost in the past and I contacted their support on that matter.
  • They responded very professionally, listen[ed] to each and every problem related to the work, and doing hindrance to the flow of work with the full-fledged solution to the problem.
  • This makes me more confident in using the platform more in depth.
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