Printfection vs. Weekdone

It is well suited for a one-stop shop that gets everything done in one place (sizing, order, warehousing, shipping, drop-shipping, ability to do one-off orders, support in the process). It is less appropriate if you need something very specific and what they have doesn't work for you or if you like to be very involved in the complete process. It is also less appropriate if price is a major factor.

Incentivized

If the company...

• Wants to replace a painful status reporting process.
• Has stated company, department, and team SMART goals.
• Wants to connect daily work to long term individual/team/department/organization goals.
• Is concerned about company culture and employee satisfaction.
• Wants to facilitate better communication and alignment without adding more meetings.
• Believes in the OKR method for planning and prioritizing work items to be done.
• Is digital.

Incentivized

• The swag catalogue has lots of items to choose from and they try to source anything else you need
• Takes care of the logistical challenges of getting swag to offices, events and to customers
• Their customer team are really hands on and helpful

Incentivized

• Creating plans, tracking progress, and logging potential problems on one page is very nice.
• The company dashboard allows colleagues to stay up to date on quarterly progress.

Incentivized

• Their Giveaway feature was made some improvements but I would like to see it be more flexible
• Being able to get more samples of products and printing prior to ordering
• Swag photography/ items in stock in our closet- we had to provide photos of these items
• Better updates on swag items that are low in stock

Incentivized

• User setup and management and team/department creation is not a trivial effort. Requires some deliberate planning.
• The deadlines for plans don't connect to the due dates for tasks in systems of record. That can get confusing when Asana says a task is due next week but Weekdone still has a due date of tomorrow.
• I'd love to see more contextual support for sections like employee feedback. Maybe a sentence or two suggesting feedback based on the report's weekly entry. If a person had three Problems and only one Progress, Weekdone could suggest some corrective action to make it easier for the management to mitigate problems before they get ugly.

Incentivized

We are currently extremely satisfied with printfection. The quality of swag is very good, but the customer service ranks high above any other swag company. I have been working closely with my Printfection manager (Tyler Rowland) and he has been more than helpful from the start.

Incentivized

The product is really easy to use and manage. We love using Printfection. It's easy to order, ship and manage everything. I did remove one rating point because their set up for "giveaways" is a little cumbersome and I wish their platform notified you when products in your giveaways are running low.

Incentivized

Prinfection's availability has been great. There was one time when a product we needed wasn't available, but our Printfection rep made sure to get what we needed.

Incentivized

Printfection's performance has been top-notch. We have been using Printfection for only about 8 months, and have not had any issues with performance.

Incentivized

Every step of the way, I have been helped by someone who feels like a friend. They know their stuff and they get back to me in a timely manner. It gets frustrating when you need help but the "experts" don't offer any. Printfection isn't like this at all. They've done a great job making sure I understand everything I need to have a successful campaign for our employees.

Incentivized

We have a lunch and learn session with Weekdone next week so they can share their tips and tricks for making the most out of the platform. Since we have been using the platform for a while already, this will be helpful so we can ensure we are making the most of the tool.

Incentivized

Tyler led some of our staff through training and was very helpful. Tyler was also always available for any questions after training was complete.

Incentivized

We completed online training with a Printfection rep leading us through the process. This made the whole experience easy and helpful.

Incentivized

Their team is very helpful in getting set up and we felt like they worked with us on price and also getting our previous inventory we had at our offices set up in Printfection. The only down side of shipping in your items to Printfection is the photography of the items (which clients can see) is pretty terrible if you don't have clear product photos prior to sending the items to Printfection warehouse.

**All items purchased through Printfection the product photos look better (so this issue won't be the case with those who aren't shipping existing swag to their warehouse)

Incentivized

There were a couple of reasons we selected Printfection: price and contract/level of commitment (we are on a month-to-month plan). To be honest, there are products that integrate better with Salesforce and have more capabilities but we were looking for something that didn't require us to sign a year contract and was a reasonable price. After purchasing, we are extremely impressed with their team and consider this a huge benefit of going with Printfection.

Incentivized

Weekdone started as a pilot within a single team so we didn't have a formal evaluation and selection process. When the pilot was over, we had developed a skill and affinity for the tool with no clear objections, so no other tools were considered. Our process for regular evaluation of incumbent technology at renewal time asks us to consider the cost to value ratio and user adoption/satisfaction. I don't anticipate there being any reason to consider alternatives, other than the long term viability of small software companies.

Incentivized

Simple pricing and easy to pitch to stakeholders

Incentivized

Only a few of our departments will be using Printfection, (like HR and Customer Success), but both departments find Printfection flexible and scalable.

Incentivized

There aren't many professional services besides what is related to their product. What would have been great was to get design services included in our membership since we dont have one in house

Incentivized

• Previously we had a "welcome" kit for certain new customers with custom packaging and great messaging. It was very successful in helping kick off a new customer relationship.
• If the platform was integrated with our CRM we'd have more metrics to be able to measure ROI.

Incentivized

• Using Weekdone has helped us meet our quarterly business objectives by tracking each employee's progress.
• We have been able to shift resources based on the progress tracked in Weekdone. If we find that a particular project is taking too long or costing too much, we are able to evaluate as needed. We were not able to see this as easily without Weekdone.

Incentivized