Printfection vs. zigihub

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Printfection
Score 9.1 out of 10
N/A
Printfection is a swag management platform that aims to simplify the buying, managing, and distribution of swag and branded merchandise, from the company of the same name in Denver. They offer a suite of online swag management tools and APIs alongside custom printing, inventory management, and distribution. The vendor states their customers use the platform to drive more leads, reward customers, and engage employees.N/A
zigihub
Score 6.0 out of 10
N/A
zigihub is an Integrated Marketing Automation and CRM Platform. According to the vendor, the product uses machine learning to suggest the next best action.N/A
Pricing
Printfectionzigihub
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Printfectionzigihub
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup fee$24 per user
Additional Details
More Pricing Information
Features
Printfectionzigihub
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Printfection
-
Ratings
zigihub
7.3
2 Ratings
5% below category average
Customer data management / contact management00 Ratings8.02 Ratings
Workflow management00 Ratings8.02 Ratings
Territory management00 Ratings6.02 Ratings
Opportunity management00 Ratings7.02 Ratings
Integration with email client (e.g., Outlook or Gmail)00 Ratings3.02 Ratings
Contract management00 Ratings8.02 Ratings
Quote & order management00 Ratings8.21 Ratings
Interaction tracking00 Ratings8.02 Ratings
Channel / partner relationship management00 Ratings9.11 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Printfection
-
Ratings
zigihub
7.0
2 Ratings
7% below category average
Case management00 Ratings7.02 Ratings
Call center management00 Ratings7.02 Ratings
Help desk management00 Ratings7.02 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Printfection
-
Ratings
zigihub
8.0
2 Ratings
6% above category average
Lead management00 Ratings8.02 Ratings
Email marketing00 Ratings8.02 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Printfection
-
Ratings
zigihub
7.4
2 Ratings
2% below category average
Task management00 Ratings6.02 Ratings
Billing and invoicing management00 Ratings9.11 Ratings
Reporting00 Ratings7.02 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Printfection
-
Ratings
zigihub
7.0
2 Ratings
8% below category average
Forecasting00 Ratings6.02 Ratings
Pipeline visualization00 Ratings7.02 Ratings
Customizable reports00 Ratings8.02 Ratings
Customization
Comparison of Customization features of Product A and Product B
Printfection
-
Ratings
zigihub
5.8
2 Ratings
26% below category average
Custom fields00 Ratings8.02 Ratings
Custom objects00 Ratings6.02 Ratings
Scripting environment00 Ratings6.41 Ratings
API for custom integration00 Ratings3.02 Ratings
Security
Comparison of Security features of Product A and Product B
Printfection
-
Ratings
zigihub
8.5
2 Ratings
2% above category average
Single sign-on capability00 Ratings8.02 Ratings
Role-based user permissions00 Ratings9.02 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Printfection
-
Ratings
zigihub
9.1
1 Ratings
22% above category average
Social data00 Ratings9.11 Ratings
Social engagement00 Ratings9.11 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Printfection
-
Ratings
zigihub
6.5
2 Ratings
9% below category average
Marketing automation00 Ratings4.02 Ratings
Compensation management00 Ratings9.11 Ratings
Platform
Comparison of Platform features of Product A and Product B
Printfection
-
Ratings
zigihub
4.0
2 Ratings
61% below category average
Mobile access00 Ratings4.02 Ratings
Best Alternatives
Printfectionzigihub
Small Businesses

No answers on this topic

Salesmate
Salesmate
Score 9.8 out of 10
Medium-sized Companies
Sendoso
Sendoso
Score 8.2 out of 10
Creatio
Creatio
Score 9.2 out of 10
Enterprises
Sendoso
Sendoso
Score 8.2 out of 10
Creatio
Creatio
Score 9.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Printfectionzigihub
Likelihood to Recommend
8.9
(81 ratings)
6.0
(2 ratings)
Likelihood to Renew
8.4
(3 ratings)
-
(0 ratings)
Usability
7.5
(4 ratings)
6.0
(1 ratings)
Availability
8.6
(2 ratings)
-
(0 ratings)
Performance
8.6
(2 ratings)
-
(0 ratings)
Support Rating
9.5
(81 ratings)
8.0
(1 ratings)
In-Person Training
8.2
(1 ratings)
-
(0 ratings)
Online Training
8.2
(1 ratings)
-
(0 ratings)
Implementation Rating
8.4
(3 ratings)
-
(0 ratings)
Configurability
8.6
(2 ratings)
-
(0 ratings)
Contract Terms and Pricing Model
8.6
(2 ratings)
-
(0 ratings)
Ease of integration
9.1
(1 ratings)
-
(0 ratings)
Product Scalability
8.6
(2 ratings)
-
(0 ratings)
Professional Services
6.2
(2 ratings)
-
(0 ratings)
Vendor post-sale
8.6
(2 ratings)
-
(0 ratings)
Vendor pre-sale
8.6
(2 ratings)
-
(0 ratings)
User Testimonials
Printfectionzigihub
Likelihood to Recommend
Printfection
It is well suited for a one-stop shop that gets everything done in one place (sizing, order, warehousing, shipping, drop-shipping, ability to do one-off orders, support in the process). It is less appropriate if you need something very specific and what they have doesn't work for you or if you like to be very involved in the complete process. It is also less appropriate if price is a major factor.
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zigihub
  1. It helps automate your marketing campaigns - send emails, does automated follow-up, creates leads directly into the CRM
  2. Helps you track the performance of your marketing campaign
  3. Its a cost-effective tool
  4. Their integration with salesforce and Hubspot is missing, will require you to do it manually
  5. Their email editor is quite basic with many must-have designing features missing
Read full review
Pros
Printfection
  • The swag catalogue has lots of items to choose from and they try to source anything else you need
  • Takes care of the logistical challenges of getting swag to offices, events and to customers
  • Their customer team are really hands on and helpful
Read full review
zigihub
  • The platform navigation is very smooth.
  • Easily switch from CRM to Marketing Automation tool
  • I like the featured when the leads goes directly into CRM if you have run the email campaign from the tool or anyone had subscribed to the blogs.
Read full review
Cons
Printfection
  • Their Giveaway feature was made some improvements but I would like to see it be more flexible
  • Being able to get more samples of products and printing prior to ordering
  • Swag photography/ items in stock in our closet- we had to provide photos of these items
  • Better updates on swag items that are low in stock
Read full review
zigihub
  • The email editor tool is very basic
  • You cannot templatize your outreach with out-of-the-box designing
  • Integrations with Salesforce and Hubspot is missing
Read full review
Likelihood to Renew
Printfection
We are currently extremely satisfied with printfection. The quality of swag is very good, but the customer service ranks high above any other swag company. I have been working closely with my Printfection manager (Tyler Rowland) and he has been more than helpful from the start.
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zigihub
No answers on this topic
Usability
Printfection
The product is really easy to use and manage. We love using Printfection. It's easy to order, ship and manage everything. I did remove one rating point because their set up for "giveaways" is a little cumbersome and I wish their platform notified you when products in your giveaways are running low.
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zigihub
  1. Has a lot of scope for improvement in terms of email editor and lead management
  2. Out-of-the-box reporting features should also be made available
  3. Should provide integration with other software
  4. The user experience could be improved
  5. The tool can be made a little faster to operate
  6. Workflows, land page, and form options can be improved
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Reliability and Availability
Printfection
Prinfection's availability has been great. There was one time when a product we needed wasn't available, but our Printfection rep made sure to get what we needed.
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zigihub
No answers on this topic
Performance
Printfection
Printfection's performance has been top-notch. We have been using Printfection for only about 8 months, and have not had any issues with performance.
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zigihub
No answers on this topic
Support Rating
Printfection
Every step of the way, I have been helped by someone who feels like a friend. They know their stuff and they get back to me in a timely manner. It gets frustrating when you need help but the "experts" don't offer any. Printfection isn't like this at all. They've done a great job making sure I understand everything I need to have a successful campaign for our employees.
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zigihub
The customer support team is active and reverts promptly to support requirements. However, most of the requirements takes a lot of time to get fixed.
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In-Person Training
Printfection
Tyler led some of our staff through training and was very helpful. Tyler was also always available for any questions after training was complete.
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zigihub
No answers on this topic
Online Training
Printfection
We completed online training with a Printfection rep leading us through the process. This made the whole experience easy and helpful.
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zigihub
No answers on this topic
Implementation Rating
Printfection
Their team is very helpful in getting set up and we felt like they worked with us on price and also getting our previous inventory we had at our offices set up in Printfection. The only down side of shipping in your items to Printfection is the photography of the items (which clients can see) is pretty terrible if you don't have clear product photos prior to sending the items to Printfection warehouse.
**All items purchased through Printfection the product photos look better (so this issue won't be the case with those who aren't shipping existing swag to their warehouse)
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zigihub
No answers on this topic
Alternatives Considered
Printfection
There were a couple of reasons we selected Printfection: price and contract/level of commitment (we are on a month-to-month plan). To be honest, there are products that integrate better with Salesforce and have more capabilities but we were looking for something that didn't require us to sign a year contract and was a reasonable price. After purchasing, we are extremely impressed with their team and consider this a huge benefit of going with Printfection.
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zigihub
Great powerful tool and it's in the budget of our company and can perform all the tasks compared to others.
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Contract Terms and Pricing Model
Printfection
Simple pricing and easy to pitch to stakeholders
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zigihub
No answers on this topic
Scalability
Printfection
Only a few of our departments will be using Printfection, (like HR and Customer Success), but both departments find Printfection flexible and scalable.
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zigihub
No answers on this topic
Professional Services
Printfection
There aren't many professional services besides what is related to their product. What would have been great was to get design services included in our membership since we dont have one in house
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zigihub
No answers on this topic
Return on Investment
Printfection
  • Previously we had a "welcome" kit for certain new customers with custom packaging and great messaging. It was very successful in helping kick off a new customer relationship.
  • If the platform was integrated with our CRM we'd have more metrics to be able to measure ROI.
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zigihub
  • We just started using the tool. So far we are using it for initial purpose but looking at the platform it looks pretty good.
Read full review
ScreenShots

zigihub Screenshots

Screenshot of Marketing Platform Dashboard which shows the Website traffic, Website Leads, Website visits etc.Screenshot of CRM dashboard which shows you the Deal Pipeline, My Achievements, Deals, Top Deals, Deals Closing date Etc.