Priority AccountEdge vs. WorkForce Suite

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Priority AccountEdge
Score 6.0 out of 10
Small Businesses (1-50 employees)
AccountEdge is a small business accounting software for Mac and Windows users. AccountEdge allows business owners to organize, process, and report on their financial information. Its features include accounting, integrated payroll, sales and purchases, contact management, inventory, and time billing. It was acquired by Priority Software in January 2018 to expand that company's small business portfolio.N/A
WorkForce Suite
Score 4.0 out of 10
N/A
The WorkForce Suite, by WorkForce Software, is a mobile-first, cloud-based modern workforce management solution with integrated employee communications and collaboration capabilities. The WorkForce Suite aims to help global enterprise organizations optimize their labor, protect against compliance risks, and maximize productivity while building a highly engaged, resilient, and agile workforce.N/A
Pricing
Priority AccountEdgeWorkForce Suite
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Priority AccountEdgeWorkForce Suite
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsAccountEdge is available to new customers for $399. Optional product upgrades are released every year for $159 single-user upgrade or $249 multi-user upgrade.
More Pricing Information
Features
Priority AccountEdgeWorkForce Suite
Payroll Management
Comparison of Payroll Management features of Product A and Product B
Priority AccountEdge
6.6
6 Ratings
12% below category average
WorkForce Suite
-
Ratings
Pay calculation10.06 Ratings00 Ratings
Benefit plan administration8.04 Ratings00 Ratings
Direct deposit files5.04 Ratings00 Ratings
Salary revision and increment management6.05 Ratings00 Ratings
Reimbursement management4.03 Ratings00 Ratings
Security
Comparison of Security features of Product A and Product B
Priority AccountEdge
9.0
7 Ratings
12% above category average
WorkForce Suite
-
Ratings
Role-based user permissions9.07 Ratings00 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
Priority AccountEdge
9.0
7 Ratings
17% above category average
WorkForce Suite
-
Ratings
Dashboards9.04 Ratings00 Ratings
Standard reports9.07 Ratings00 Ratings
Custom reports9.06 Ratings00 Ratings
General Ledger and Configurable Accounting
Comparison of General Ledger and Configurable Accounting features of Product A and Product B
Priority AccountEdge
7.2
8 Ratings
3% below category average
WorkForce Suite
-
Ratings
Accounts payable9.08 Ratings00 Ratings
Accounts receivable9.08 Ratings00 Ratings
Cash management8.12 Ratings00 Ratings
Bank reconciliation6.08 Ratings00 Ratings
Expense management6.06 Ratings00 Ratings
Time tracking6.04 Ratings00 Ratings
Multi-currency support9.03 Ratings00 Ratings
Multi-division support9.02 Ratings00 Ratings
Regulations compliance7.02 Ratings00 Ratings
Electronic tax filing7.04 Ratings00 Ratings
Self-service portal2.71 Ratings00 Ratings
Inventory Management
Comparison of Inventory Management features of Product A and Product B
Priority AccountEdge
8.0
6 Ratings
13% above category average
WorkForce Suite
-
Ratings
Inventory tracking8.06 Ratings00 Ratings
Automatic reordering8.01 Ratings00 Ratings
Location management8.03 Ratings00 Ratings
Manufacturing module8.02 Ratings00 Ratings
Order Management
Comparison of Order Management features of Product A and Product B
Priority AccountEdge
8.0
7 Ratings
8% above category average
WorkForce Suite
-
Ratings
Pricing8.05 Ratings00 Ratings
Order entry9.05 Ratings00 Ratings
Credit card processing6.05 Ratings00 Ratings
Cost of goods sold9.06 Ratings00 Ratings
Customization
Comparison of Customization features of Product A and Product B
Priority AccountEdge
5.0
3 Ratings
34% below category average
WorkForce Suite
-
Ratings
Plug-ins5.03 Ratings00 Ratings
Best Alternatives
Priority AccountEdgeWorkForce Suite
Small Businesses
QuickBooks Self-Employed
QuickBooks Self-Employed
Score 9.1 out of 10
When I Work
When I Work
Score 8.8 out of 10
Medium-sized Companies
Accounting Seed
Accounting Seed
Score 8.3 out of 10
Paypro Workforce Management
Paypro Workforce Management
Score 9.5 out of 10
Enterprises
Oracle Fusion Cloud ERP
Oracle Fusion Cloud ERP
Score 8.1 out of 10
Calabrio Teleopti WFM
Calabrio Teleopti WFM
Score 7.8 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Priority AccountEdgeWorkForce Suite
Likelihood to Recommend
6.0
(18 ratings)
1.4
(6 ratings)
Likelihood to Renew
8.8
(10 ratings)
8.7
(4 ratings)
Usability
9.0
(3 ratings)
-
(0 ratings)
Availability
9.1
(1 ratings)
-
(0 ratings)
Support Rating
9.0
(3 ratings)
10.0
(1 ratings)
Online Training
-
(0 ratings)
3.0
(1 ratings)
Implementation Rating
7.0
(1 ratings)
-
(0 ratings)
User Testimonials
Priority AccountEdgeWorkForce Suite
Likelihood to Recommend
Priority Software
If you are handling a large client list, and are selling services, it is dead easy. If you are managing/selling a physical inventory, it seems like it has great options to do that quite well (disclaimer, I do not use those functions, but I have paid attention as that functionality was built into the software). If you want to link your bank account to a bookkeeping platform, this is not the software for you (at least so far).
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WorkForce Software
EmpCenter is really well suited for companies with minimal variety in time keeping needs. Certainly somewhere that has fairly regular work schedules and operational needs the system would be programmed for and meet those needs quite well. I think they assert themselves as a product specifically for those more complex companies, and I believe it is one of a few products available for companies with many employee types and complex work schedule and pay needs, but because of those complexities each have their own specific customizations I feel it is difficult for the company to then manage the different products that end up existing. Each ends up being unique so applying large scale changes doesn't work well as something we may request and need if applied over EmpCenter in general may cause problems for another company. Therefore everything has to be done on an individual basis and is more time consuming and costly.
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Pros
Priority Software
  • AccountEdge has a robust report menu that allows a user to slice and dice data for analysis. Report on projects for the life of the project across fiscal years. Report on different departments with segregated income statements.
  • For users who want to run payroll in house that is easily done through the payroll module. Print physical checks or direct deposit to employee's account, process payroll taxes and file year end W2s.
  • My personal favorites are time billing and retainers. As a service based business I can at my fingertips review how much money a client has on deposit with me and how much of that will be billed out at the end of the month. The integration with AccountEdge Mobile rounds it all out with being able to log my time on-site.
  • Last but not least AccountEdge Mobile in general, as the companion app for the desktop software is invaluable. My heaviest use is the spend money feature. Excellent for logging travel receipts & cash expenses while they are fresh on the brain. Really cuts back the data entry at the end of a trip and trying to recall what something may have been for.
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WorkForce Software
  • A lot flexibility in configuration of the system
  • works well with other systems. We were able to collect data from another time system, Avaya phone systems and even a point of sale system with not a lot of difficulty.
  • They know their product and integration points. They were able to troubleshoot problems with hardware time collection devices quite quickly. We found the devices they sold to be quite durable.
  • Out of the box they have more reports than I would have anticipated. Creating new reports was sometimes a task if it was complex but there were usually similar reports you could use as a starter template
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Cons
Priority Software
  • My biggest frustration, and one that I've mentioned to Acclivity for many years, is that it only permits opening nine windows at a time (plus the home window). I hit that limit almost daily, and then I have to decide what do I close so I can complete the transaction that needed the "9th" window.
  • The Accounts section includes two quick reports, "Analyze Profit and Loss" and "Analyze Balance Sheet. These can be filtered for the current month or any prior month in the current fiscal year. And that's fine most of the year, but at the beginning of the next year, when I haven't yet started the new fiscal year, these only go to December of the prior year. The regular reports for these can select "next year;" why can't these?
  • It would be helpful if the journal entry number would have one or two additional digits available. For example, when I am entering journal entries for a client, I would like to use a number such as CPA2014001, CPA2014002, etc. to distinguish what I enter from the "automatic" entries that AccountEdge does. But that's one more digit than AccountEdge allows, so if I had over 100 adjustments, I would run out of entry numbers.
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WorkForce Software
  • Difficult to use
  • Retroactive adjustments must be made by an administrator
  • Delegation of duties must be done by an adminstrator
  • Data must be exported and then imported into pay system, does not support interface
  • Product has not changed or been updated in 4+ years
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Likelihood to Renew
Priority Software
Without a doubt, when you need to do accounting use the program that will get the job done in the least amount of time with the least amount of errors. Once you are using a program that works you stay with it year after year and you will find yourself even excited about the updates
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WorkForce Software
After spending close to 5 years to decide on which payroll product to acquire for our University, I cannot image we would switch now that we have it in use.
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Usability
Priority Software
The intuitive interface does all the tasks we need our accounting software to do. Some tasks are slower to process than I would like but overall very usable. Customizable forms let us choose to either go with the easy ready-made out-of-the-box options or retool them to better fit our specific needs.
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WorkForce Software
No answers on this topic
Reliability and Availability
Priority Software
One of the finer advantages of desktop software, it's always available. AccountEdge doesn't suffer from outages or sluggish internet like web based applications do. It's always there when you power on your device!
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WorkForce Software
No answers on this topic
Support Rating
Priority Software
On the few occasions we have needed tech support over the years, they were responsive and worked to get to the root of the issues. However, even though Checkout POS is a separate application, it was pitched to us as a natural extension of the functionality of our AE software that would integrate seamlessly. The company's support for Checkout has been minimal at best, and now totally abandoned. That colors our view of Priority's support unfortunately. And to be honest, that's why it's a 9 instead of a 10. So to be fair, AccountEdge's support itself has been very good over the years.
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WorkForce Software
Extremely knowledgeable staff that truly care about our business processes
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Implementation Rating
Priority Software
unfortunately no.
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WorkForce Software
No answers on this topic
Alternatives Considered
Priority Software
For Mac enthusiasts, AccountEdge is the complete installed software solution for small to medium-sized businesses, as it has so many capabilities that QuickBooks for Mac lacks. However, it holds your hand less than QuickBooks for Mac does, so you ought to know what your are doing in keeping business books properly. If your needs are simple, QuickBooks for Mac may be a better solution. QuickBooks Online and Xero are excellent cloud accounting solutions that can be used on the Mac equally well as on Windows. QuickBooks Online offers a similar set of features as QuickBooks for Mac, with the addition of anywhere, anytime access. Xero is a great basic accounting solution in the cloud that can also be used equally well on Macs and WIndows, and offers endless customization and flexibility through its extensive third-party app integration for almost any need.
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WorkForce Software
EmpCenter is a new software to the company however, I only trained on the old software for a few months before EmpCenter was introduced. I think EmpCenter has a smoother data entry process and can run more in depth reports, but since this is the system I know best I cannot accurately compare it to previous software.
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Return on Investment
Priority Software
  • Increased employee efficiency - Time is no longer spent switching between programs because all of the information can be found in one place.
  • Customer service has also improved because employees find the program much easier to use, even at the point of sale.
  • Better record keeping - AccountEdge has a very simple invoicing application that allows us to keep track of and balance our accounts.
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WorkForce Software
  • EmpCenter has reduced the amount of time administrators are spending on payroll. Certainly it has made our entry to our pay system more efficient since we can simply load the data from the time keeping system and we are not collecting actual physical signatures and paper timesheets that must be reviewed for accuracy and completeness. The system does this for us and some automatic calculating of certain pay due that we were hand adding. However the feedback I am getting is that the supervisors feel their work has been increased greatly. They are spending more time correcting and approving time. Essentially the work we were doing in our central offices to review and correct time the supervisor must now do as they approve the time. We have now asked them to be more responsible for proper reporting and use which requires they know more about the rules and many different aspects of pay than they had before. We have employees who are union represented and get some benefits from the contract others do not receive, contract employees who have certain pay aspects in their contracts that must be known, as well as temporary employees and students who get very different pay from the other employees. While some things have been programmed for the system to know and handle, some things must be added to the time sheet to pay properly or the way time is reported is different (some clock out for lunch some don't) supervisors must now know these differences while that used to be a role that was more mine as an administrator. Now I just help them and audit and review.
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ScreenShots

Priority AccountEdge Screenshots

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WorkForce Suite Screenshots

Screenshot of WorkForce HUB: More than just a dashboard, the WorkForce HUB provides an interactive control center for major actions and daily messages that matter most in a typical workday. Available on any device.Screenshot of WorkForce Absence and Leave Management: Manage all aspects of employee absence and leave with a single source of record that removes administrative overhead.Screenshot of WorkForce Time: Remove error-prone and labor-intensive manual time processes with automated global compliance and real-time visibility into workplace operations.Screenshot of WorkForce Assistant: Identifies and prioritizes urgent matters, such as potential compliance risks or labor attendance issues, and triggers predictive and proactive notifications that alert stakeholders when action is required.Screenshot of WorkForce Experience: Communication and collaboration channels, feedback and in-the-moment information gathering, micro-training, self-service, and access to critical work resources – optimizing employee experience while strengthening workplace bonds.Screenshot of WorkForce Scheduling: Gives employees a voice in how they are scheduled while maintaining compliance and meeting the business needs for every employee population.