What users are saying about
33 Ratings
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Score 7.1 out of 100
10 Ratings
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Score 7.4 out of 100

Feature Set Ratings

    Payroll Management

    6.6

    Priority AccountEdge

    66%

    WorkForce Suite

    Feature Set Not Supported
    N/A
    Priority AccountEdge ranks higher in 5/5 features

    Pay calculation

    10.0
    100%
    6 Ratings
    N/A
    0 Ratings

    Benefit plan administration

    8.0
    80%
    4 Ratings
    N/A
    0 Ratings

    Direct deposit files

    5.0
    50%
    4 Ratings
    N/A
    0 Ratings

    Salary revision and increment management

    6.0
    60%
    5 Ratings
    N/A
    0 Ratings

    Reimbursement management

    4.0
    40%
    3 Ratings
    N/A
    0 Ratings

    Security

    9.0

    Priority AccountEdge

    90%

    WorkForce Suite

    Feature Set Not Supported
    N/A
    Priority AccountEdge ranks higher in 1/1 features

    Role-based user permissions

    9.0
    90%
    7 Ratings
    N/A
    0 Ratings

    Reporting & Analytics

    9.0

    Priority AccountEdge

    90%

    WorkForce Suite

    Feature Set Not Supported
    N/A
    Priority AccountEdge ranks higher in 3/3 features

    Dashboards

    9.0
    90%
    4 Ratings
    N/A
    0 Ratings

    Standard reports

    9.0
    90%
    7 Ratings
    N/A
    0 Ratings

    Custom reports

    9.0
    90%
    6 Ratings
    N/A
    0 Ratings

    General Ledger and Configurable Accounting

    7.2

    Priority AccountEdge

    72%

    WorkForce Suite

    Feature Set Not Supported
    N/A
    Priority AccountEdge ranks higher in 11/11 features

    Accounts payable

    9.0
    90%
    8 Ratings
    N/A
    0 Ratings

    Accounts receivable

    9.0
    90%
    8 Ratings
    N/A
    0 Ratings

    Cash management

    8.1
    81%
    2 Ratings
    N/A
    0 Ratings

    Bank reconciliation

    6.0
    60%
    8 Ratings
    N/A
    0 Ratings

    Expense management

    6.0
    60%
    6 Ratings
    N/A
    0 Ratings

    Time tracking

    6.0
    60%
    4 Ratings
    N/A
    0 Ratings

    Multi-currency support

    9.0
    90%
    3 Ratings
    N/A
    0 Ratings

    Multi-division support

    9.0
    90%
    2 Ratings
    N/A
    0 Ratings

    Regulations compliance

    7.0
    70%
    2 Ratings
    N/A
    0 Ratings

    Electronic tax filing

    7.0
    70%
    4 Ratings
    N/A
    0 Ratings

    Self-service portal

    2.7
    27%
    1 Rating
    N/A
    0 Ratings

    Inventory Management

    8.0

    Priority AccountEdge

    80%

    WorkForce Suite

    Feature Set Not Supported
    N/A
    Priority AccountEdge ranks higher in 4/4 features

    Inventory tracking

    8.0
    80%
    6 Ratings
    N/A
    0 Ratings

    Automatic reordering

    8.0
    80%
    1 Rating
    N/A
    0 Ratings

    Location management

    8.0
    80%
    3 Ratings
    N/A
    0 Ratings

    Manufacturing module

    8.0
    80%
    2 Ratings
    N/A
    0 Ratings

    Order Management

    8.0

    Priority AccountEdge

    80%

    WorkForce Suite

    Feature Set Not Supported
    N/A
    Priority AccountEdge ranks higher in 4/4 features

    Pricing

    8.0
    80%
    5 Ratings
    N/A
    0 Ratings

    Order entry

    9.0
    90%
    5 Ratings
    N/A
    0 Ratings

    Credit card processing

    6.0
    60%
    5 Ratings
    N/A
    0 Ratings

    Cost of goods sold

    9.0
    90%
    6 Ratings
    N/A
    0 Ratings

    Customization

    5.0

    Priority AccountEdge

    50%

    WorkForce Suite

    Feature Set Not Supported
    N/A
    Priority AccountEdge ranks higher in 1/1 features

    Plug-ins

    5.0
    50%
    3 Ratings
    N/A
    0 Ratings

    Attribute Ratings

    • Priority AccountEdge is rated higher in 1 area: Likelihood to Renew
    • WorkForce Suite is rated higher in 2 areas: Likelihood to Recommend, Support Rating

    Likelihood to Recommend

    6.0

    Priority AccountEdge

    60%
    18 Ratings
    8.0

    WorkForce Suite

    80%
    5 Ratings

    Likelihood to Renew

    8.8

    Priority AccountEdge

    88%
    10 Ratings
    8.7

    WorkForce Suite

    87%
    4 Ratings

    Usability

    9.0

    Priority AccountEdge

    90%
    3 Ratings

    WorkForce Suite

    N/A
    0 Ratings

    Availability

    9.1

    Priority AccountEdge

    91%
    2 Ratings

    WorkForce Suite

    N/A
    0 Ratings

    Support Rating

    9.0

    Priority AccountEdge

    90%
    5 Ratings
    10.0

    WorkForce Suite

    100%
    2 Ratings

    Online Training

    Priority AccountEdge

    N/A
    0 Ratings
    3.0

    WorkForce Suite

    30%
    1 Rating

    Implementation Rating

    7.0

    Priority AccountEdge

    70%
    2 Ratings

    WorkForce Suite

    N/A
    0 Ratings

    Likelihood to Recommend

    Priority Software

    If you are handling a large client list, and are selling services, it is dead easy. If you are managing/selling a physical inventory, it seems like it has great options to do that quite well (disclaimer, I do not use those functions, but I have paid attention as that functionality was built into the software). If you want to link your bank account to a bookkeeping platform, this is not the software for you (at least so far).
    Read full review

    Workforce Software

    EmpCenter is really well suited for companies with minimal variety in time keeping needs. Certainly somewhere that has fairly regular work schedules and operational needs the system would be programmed for and meet those needs quite well. I think they assert themselves as a product specifically for those more complex companies, and I believe it is one of a few products available for companies with many employee types and complex work schedule and pay needs, but because of those complexities each have their own specific customizations I feel it is difficult for the company to then manage the different products that end up existing. Each ends up being unique so applying large scale changes doesn't work well as something we may request and need if applied over EmpCenter in general may cause problems for another company. Therefore everything has to be done on an individual basis and is more time consuming and costly.
    Read full review

    Pros

    Priority Software

    • AccountEdge has a robust report menu that allows a user to slice and dice data for analysis. Report on projects for the life of the project across fiscal years. Report on different departments with segregated income statements.
    • For users who want to run payroll in house that is easily done through the payroll module. Print physical checks or direct deposit to employee's account, process payroll taxes and file year end W2s.
    • My personal favorites are time billing and retainers. As a service based business I can at my fingertips review how much money a client has on deposit with me and how much of that will be billed out at the end of the month. The integration with AccountEdge Mobile rounds it all out with being able to log my time on-site.
    • Last but not least AccountEdge Mobile in general, as the companion app for the desktop software is invaluable. My heaviest use is the spend money feature. Excellent for logging travel receipts &amp; cash expenses while they are fresh on the brain. Really cuts back the data entry at the end of a trip and trying to recall what something may have been for.
    Read full review

    Workforce Software

    • A lot flexibility in configuration of the system
    • works well with other systems. We were able to collect data from another time system, Avaya phone systems and even a point of sale system with not a lot of difficulty.
    • They know their product and integration points. They were able to troubleshoot problems with hardware time collection devices quite quickly. We found the devices they sold to be quite durable.
    • Out of the box they have more reports than I would have anticipated. Creating new reports was sometimes a task if it was complex but there were usually similar reports you could use as a starter template
    Read full review

    Cons

    Priority Software

    • My biggest frustration, and one that I've mentioned to Acclivity for many years, is that it only permits opening nine windows at a time (plus the home window). I hit that limit almost daily, and then I have to decide what do I close so I can complete the transaction that needed the "9th" window.
    • The Accounts section includes two quick reports, "Analyze Profit and Loss" and "Analyze Balance Sheet. These can be filtered for the current month or any prior month in the current fiscal year. And that's fine most of the year, but at the beginning of the next year, when I haven't yet started the new fiscal year, these only go to December of the prior year. The regular reports for these can select "next year;" why can't these?
    • It would be helpful if the journal entry number would have one or two additional digits available. For example, when I am entering journal entries for a client, I would like to use a number such as CPA2014001, CPA2014002, etc. to distinguish what I enter from the "automatic" entries that AccountEdge does. But that's one more digit than AccountEdge allows, so if I had over 100 adjustments, I would run out of entry numbers.
    Read full review

    Workforce Software

    • One feature I would like to see on EmpCenter is a vacation calendar that monitors all vacation requests for all employees within a group.
    • EmpCenter is not wholly compatible with other softwares and there are occasions when time data does not properly translate.
    • Moreover, I would like EmpCenter to automatically provide timekeepers with delegations from managers. This way if a manger does not want to grant the timekeeper authority it is easier to rescind, rather than tracking down all managers to grant timekeeping privileges.
    Read full review

    Pricing Details

    Priority AccountEdge

    Starting Price

    Editions & Modules

    Priority AccountEdge editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      AccountEdge is available to new customers for $399. Optional product upgrades are released every year for $159 single-user upgrade or $249 multi-user upgrade.

      WorkForce Suite

      Starting Price

      Editions & Modules

      WorkForce Suite editions and modules pricing
      EditionModules

      Footnotes

        Offerings

        Free Trial
        Free/Freemium Version
        Premium Consulting/Integration Services

        Entry-level set up fee?

        No setup fee

        Additional Details

        Likelihood to Renew

        Priority Software

        Without a doubt, when you need to do accounting use the program that will get the job done in the least amount of time with the least amount of errors. Once you are using a program that works you stay with it year after year and you will find yourself even excited about the updates
        Read full review

        Workforce Software

        After spending close to 5 years to decide on which payroll product to acquire for our University, I cannot image we would switch now that we have it in use.
        Read full review

        Usability

        Priority Software

        The intuitive interface does all the tasks we need our accounting software to do. Some tasks are slower to process than I would like but overall very usable. Customizable forms let us choose to either go with the easy ready-made out-of-the-box options or retool them to better fit our specific needs.
        Read full review

        Workforce Software

        No answers on this topic

        Reliability and Availability

        Priority Software

        One of the finer advantages of desktop software, it's always available. AccountEdge doesn't suffer from outages or sluggish internet like web based applications do. It's always there when you power on your device!
        Read full review

        Workforce Software

        No answers on this topic

        Support Rating

        Priority Software

        On the few occasions we have needed tech support over the years, they were responsive and worked to get to the root of the issues. However, even though Checkout POS is a separate application, it was pitched to us as a natural extension of the functionality of our AE software that would integrate seamlessly. The company's support for Checkout has been minimal at best, and now totally abandoned. That colors our view of Priority's support unfortunately. And to be honest, that's why it's a 9 instead of a 10. So to be fair, AccountEdge's support itself has been very good over the years.
        Read full review

        Workforce Software

        Extremely knowledgeable staff that truly care about our business processes
        Read full review

        Implementation Rating

        Priority Software

        unfortunately no.
        Read full review

        Workforce Software

        No answers on this topic

        Alternatives Considered

        Priority Software

        For Mac enthusiasts, AccountEdge is the complete installed software solution for small to medium-sized businesses, as it has so many capabilities that QuickBooks for Mac lacks. However, it holds your hand less than QuickBooks for Mac does, so you ought to know what your are doing in keeping business books properly. If your needs are simple, QuickBooks for Mac may be a better solution. QuickBooks Online and Xero are excellent cloud accounting solutions that can be used on the Mac equally well as on Windows. QuickBooks Online offers a similar set of features as QuickBooks for Mac, with the addition of anywhere, anytime access. Xero is a great basic accounting solution in the cloud that can also be used equally well on Macs and WIndows, and offers endless customization and flexibility through its extensive third-party app integration for almost any need.
        Read full review

        Workforce Software

        Deputy was a LOT easier to use, and I personally liked it more. It did not make approving payroll at the end of the week as easy as WorkForce, and Deputy did not show any PTO balances. Deputy seemed like a simpler, less in-depth version of WorkForce. Personally, I would prefer Deputy, but a lot of my colleagues disagree
        Read full review

        Return on Investment

        Priority Software

        • Increased employee efficiency - Time is no longer spent switching between programs because all of the information can be found in one place.
        • Customer service has also improved because employees find the program much easier to use, even at the point of sale.
        • Better record keeping - AccountEdge has a very simple invoicing application that allows us to keep track of and balance our accounts.
        Read full review

        Workforce Software

        • EmpCenter has reduced the amount of time administrators are spending on payroll. Certainly it has made our entry to our pay system more efficient since we can simply load the data from the time keeping system and we are not collecting actual physical signatures and paper timesheets that must be reviewed for accuracy and completeness. The system does this for us and some automatic calculating of certain pay due that we were hand adding. However the feedback I am getting is that the supervisors feel their work has been increased greatly. They are spending more time correcting and approving time. Essentially the work we were doing in our central offices to review and correct time the supervisor must now do as they approve the time. We have now asked them to be more responsible for proper reporting and use which requires they know more about the rules and many different aspects of pay than they had before. We have employees who are union represented and get some benefits from the contract others do not receive, contract employees who have certain pay aspects in their contracts that must be known, as well as temporary employees and students who get very different pay from the other employees. While some things have been programmed for the system to know and handle, some things must be added to the time sheet to pay properly or the way time is reported is different (some clock out for lunch some don't) supervisors must now know these differences while that used to be a role that was more mine as an administrator. Now I just help them and audit and review.
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