What users are saying about
77 Ratings
11 Ratings
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Score 8.7 out of 100
77 Ratings
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Score 7.9 out of 100

Likelihood to Recommend

Private Media Channel

I'm not sure what the average user is looking for, but I can imagine a number of scenarios for which the platform offers a very flexible hosting service for a variety of users, with plenty of bells and whistles, for a reasonable costs that can protect content while offering a good interface between the publisher and their viewers.
Charles H. Green | TrustRadius Reviewer

Vimeo

I think Vimeo is well-used by organizations or people interested in placing the videos within another platform (within an app, embedded in a website, etc.) rather than someone looking for a video platform for social media purposes. I would say Vimeo is a wonderful business solution rather than a personal outlet.
Marissa Roth | TrustRadius Reviewer

Feature Rating Comparison

Video Marketing

Private Media Channel
Vimeo
6.2
Lead generation
Private Media Channel
Vimeo
7.6
Video personalization
Private Media Channel
Vimeo
7.1
eCommerce
Private Media Channel
Vimeo
4.6
Support for advertisements
Private Media Channel
Vimeo
5.1
Video SEO
Private Media Channel
Vimeo
6.9
Integration to Marketing Automation
Private Media Channel
Vimeo
6.0

Video Platform Integrations

Private Media Channel
Vimeo
6.1
Integration to Salesforce.com
Private Media Channel
Vimeo
5.5
Integration to Marketo
Private Media Channel
Vimeo
5.8
Integration to HubSpot
Private Media Channel
Vimeo
6.1
Integration to Eloqua
Private Media Channel
Vimeo
6.0
Integration to LMS
Private Media Channel
Vimeo
7.2

Video Security

Private Media Channel
Vimeo
8.5
Video access controls
Private Media Channel
Vimeo
8.5
User management
Private Media Channel
Vimeo
8.1
Video link sharing
Private Media Channel
Vimeo
9.1
Internal video
Private Media Channel
Vimeo
8.4
External video
Private Media Channel
Vimeo
8.6

Video Player

Private Media Channel
Vimeo
8.2
Player customization
Private Media Channel
Vimeo
7.6
Embedded videos
Private Media Channel
Vimeo
8.9
Video quality / Bandwidth controls
Private Media Channel
Vimeo
7.9
Mobile compatibility
Private Media Channel
Vimeo
8.2

Video Analytics

Private Media Channel
Vimeo
6.2
A/B testing
Private Media Channel
Vimeo
3.7
Streaming quality reports
Private Media Channel
Vimeo
4.5
Per viewer tracking
Private Media Channel
Vimeo
6.8
Per video tracking
Private Media Channel
Vimeo
8.2
Video analytics dashboard
Private Media Channel
Vimeo
7.7

Video Hosting, Management & Storage

Private Media Channel
Vimeo
7.2
On-Demand video
Private Media Channel
Vimeo
6.9
Live streaming
Private Media Channel
Vimeo
7.4
Impact of streaming on network
Private Media Channel
Vimeo
6.6
Video upload & format support
Private Media Channel
Vimeo
6.8
Video library / File management
Private Media Channel
Vimeo
7.9
Video portal
Private Media Channel
Vimeo
7.7

Video Engagement

Private Media Channel
Vimeo
4.7
Audience polling
Private Media Channel
Vimeo
1.9
Audience Q&A / Live chat
Private Media Channel
Vimeo
4.1
Video comments
Private Media Channel
Vimeo
8.0

Pros

Private Media Channel

  • Answer the telephone and provide technical support very readily. Stay on the line to make sure your problem is solved.
  • Hosting with user payment ability to be handled by their site or my site. Don't have to have different companies for payment and hosting.
  • Affordable for small business.
  • Ability to organize content in multiple ways. Works well for educational model.
  • Allows my own branding. There branding is fairly transparent.
Lisa VanOstrand | TrustRadius Reviewer

Vimeo

  • Image and Branding - Vimeo has always had an edge on design and branding versus its competitors like YouTube. Using Vimeo as a content delivery platform gives the appearance of being luxurious and having a high-end product.
  • Video Configuration - I've used YouTube through multiple iterations of their video management and configuration options, and Vimeo has continued to beat it hands down, both in ease of use and robustness. I can easily organize my Vimeo videos into tags and playlists while I still struggle with YouTube, where it is quite laborious.
  • User Interaction - Vimeo allows you to capture user email addresses for email lists with ease, something its competitors have not figured out yet. You can easily split your video into chapters and hyperlink from within the video to other areas, features which competitors like YouTube have in some form but not nearly as easy to use or well-implemented as Vimeo.
  • Video Analytics - Vimeo has a full-featured analytics suite that helps content creators understand user interaction and engagement with their videos.
  • Versioning and Collaboration - Vimeo has workflows for video history and for collaboration where you can have a content creator upload a video which enters a pipeline for an editor to approve. I have not used these workflows, but it's pretty cool that they have implemented features like this.
  • Custom Micro-Sites - I have only ever embedded Vimeo videos in websites that I've created, or sent them as links to clients, but I have seen well-designed micro-sites for content creators built using Vimeo. Overall, Vimeo does design and branding very well. Their micro-sites look much better, visually speaking, than competitors like YouTube whose equivalent feature, the YouTube Channel, just seems dry in comparison.
Jonah Dempcy | TrustRadius Reviewer

Cons

Private Media Channel

  • Niche could add a more comprehensive online tutorial.
  • The Niche Web RTC program is amazing but it would be great if they had an app that would allow mobile devices to also connect even if they dont have chrome
  • It would be great if Niche could add a less comprehensive platform only for healthcare applications
Tyler Theslof | TrustRadius Reviewer

Vimeo

  • The Vimeo videos do not appear on search engine results, it would be better if search engines can find them.
  • The search option can be made better. Looking up for old videos are a hassle sometimes.
  • Can have CC autogeneration option, it would be better.
Hanaa Ibham | TrustRadius Reviewer

Likelihood to Renew

Private Media Channel

Private Media Channel 9.1
Based on 2 answers
Because 10 is considered the best rating. Niche Video Media gives good service.
J.C. O'Neill | TrustRadius Reviewer

Vimeo

No score
No answers yet
No answers on this topic

Usability

Private Media Channel

Private Media Channel 9.1
Based on 1 answer
Because 10 is the best.
J.C. O'Neill | TrustRadius Reviewer

Vimeo

Vimeo 9.0
Based on 1 answer
The customization options are vast and very easy to utilize. While there can be a slight learning curve for some advanced features, it is not so steep that it takes a long time to figure out. Support is great at guiding you through anything that might be confusing to you as well
Jeannette Saysomvang | TrustRadius Reviewer

Support Rating

Private Media Channel

Private Media Channel 8.8
Based on 3 answers
Immediate response from a knowledgeable rep - not a tier 1 automaton reading a script. I can, and have, reached them at all hours by phone, by chat, or by email. Responses are under 24 hours and frequently less than 1. And stuff gets DONE! I see things I request in almost every monthly release.
Adriana West | TrustRadius Reviewer

Vimeo

Vimeo 8.1
Based on 15 answers
Terrible support. When I subscribed to Premium we were guaranteed support. However, after the first e-mail I received from them, I never heard from them again. I sent several emails over the course of a couple of weeks acknowledging that due to covid, I did not expect a miracle overnight and that I was keen to work on the issue with them. I have not heard from customer service at all. This is very disappointing. We lost customers due to the poor quality of the livestreams and were left to sort the issue out without their help.
Anonymous | TrustRadius Reviewer

Online Training

Private Media Channel

Private Media Channel 9.1
Based on 1 answer
It was direct and personal, aimed at solving the immediate task at hand while instructing me how the channel as a whole works in the process.
Adriana West | TrustRadius Reviewer

Vimeo

No score
No answers yet
No answers on this topic

Implementation Rating

Private Media Channel

Private Media Channel 9.1
Based on 1 answer
No, the support at Niche Video Media was very helpful during set up.
J.C. O'Neill | TrustRadius Reviewer

Vimeo

No score
No answers yet
No answers on this topic

Alternatives Considered

Private Media Channel

The access controls of who can view, when one can view, how many times one can view, and from where they can view and also the security, and protecting from download [are better]. The review and approval workflow, editing the videos, blue-pen are all not available in Vimeo Pro.
Anonymous | TrustRadius Reviewer

Vimeo

In higher ed we have a couple of options that integrate directly with our LMS (Blackboard/Canvas) that are comparable. Kaltura is outstanding but it's very expensive whereas I've found Viddler(and YouTube) to be much more simplistic. I've worked with other tools that want to charge based on the number of views or how much bandwidth you demand but I have always found that to be erratic. For budgeting purposes, I prefer to you just a sent annual fee like Vimeo.
Mark Nowowiejski | TrustRadius Reviewer

Return on Investment

Private Media Channel

  • I believe videos for training will be the way of the future. Once the initial cost of producing the videos is accounted for, other than hosting cost all views of the course will be income.
  • I believe creating short marketing videos will attract new customers.
Lisa VanOstrand | TrustRadius Reviewer

Vimeo

  • We have seen a very good ROI on all of our weekly videos as it provides really good analytics.
  • Because Vimeo is reliable there has been very little to no troubleshooting or issues with video playback. That means our customers don't leave the video when
  • Our website is a destination for people to view our videos, so on the negative side, Vimeo doesn't have the user base to have our content organically discovered.
Jon Ackerman | TrustRadius Reviewer

Pricing Details

Private Media Channel

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Private Media Channel Editions & Modules

Additional Pricing Details

Vimeo

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Vimeo Editions & Modules

Edition
Plus$121
Pro$201
Business$501
Premium$751
  1. per month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Private Media Channel
8.7
Vimeo
7.0

Likelihood to Renew

Private Media Channel
9.1
Vimeo

Usability

Private Media Channel
9.1
Vimeo
9.0

Support Rating

Private Media Channel
8.8
Vimeo
8.1

Online Training

Private Media Channel
9.1
Vimeo

Implementation Rating

Private Media Channel
9.1
Vimeo

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